Audience and Scope

This guide is intended for anyone who is involved in integrating JD Edwards EnterpriseOne with Oracle CX Sales.

You must perform the integration steps in this guide to integrate JD Edwards EnterpriseOne with Oracle CX Sales.

If you want to set up and work with the additional features of Oracle CX Sales, see Oracle CX Sales documentation on Oracle Help Center at https://docs.oracle.com.

This document describes features available to users under Oracle CX Sales, Oracle Fusion Service, and Oracle Engagement Cloud licensing agreements.