How JD Edwards EnterpriseOne Items are Imported to an Oracle CX Sales Catalog

To allow you to take advantage of the Oracle CX Sales opportunity to JD Edwards EnterpriseOne quote and order integration, you must first import all JD Edwards EnterpriseOne Items into the Oracle CX Sales Catalog.

These imported Items will then be used when creating revenue lines in Oracle CX Sales opportunities.

For additional information about the Item Batch Outbound program (R4101ZO) used to create the item XML file, refer to the Item Master chapter in the JD Edwards EnterpriseOne Applications Business Interface Implementation Guide. You can access this guide on the Cross-Product tab of the JD Edwards EnterpriseOne Applications Documentation Library, located at: http://docs.oracle.com/cd/E16582_01/index.htm.

Detailed Item Import Process

When a user first exports a JD Edwards EnterpriseOne items list to XML:

1. The user processes the export XML file using a provided script to transform the file to the format expected by the Oracle CX Sales Import Management process.

2. The user creates a new top-level JD Edwards EnterpriseOne Catalog Product Group in Oracle CX Sales. All JD Edwards EnterpriseOne items included in the XML file will be imported into this product group.

   Note: This step must only be performed only once during the initial import.

3. The user starts a new Product Group import using the XML file generated in step 1. You can repeat this process as required to import changes to JD Edwards EnterpriseOne items into Oracle CX Sales product catalog.

   JD Edwards EnterpriseOne item export is done using UTF-8 character encoding.

   For more information about how to complete these steps, refer to the Postconfiguration Tasks chapter.