How do you manually link duplicate records?
As a sales administrator, you can resolve duplicate accounts by manually linking the individual account records that you have determined as duplicates.
Here's how you manually link duplicate records:
- Go to .
- Drill down to any account.
- Search for Add Duplicate Account using the action bar.
- Select a record from the picker on the Add Duplicate Account popup. Note: Filter the accounts list by using the ellipses (...) beside the picker.
- Click Add.