New approach to resolving duplicates - Link Duplicates

You use linking to associate two or more duplicate records while resolving duplicate records.

This association only creates a link between the records and doesn't affect the records. You use this association, which has a unique ID, to refer to the member records of a link. In a link, you designate one of the records as the main and the others as duplicates. This helps users identify the main sales account for use in transactions.

Here are the highlights of linking:

• All the duplicate accounts are linked. Instead of selecting one record and inactivating the rest, one account is "main".
• All sales accounts remain active.