Knowledge Management - Article User Group Real Time

Description

The Article User Group Real Time subject area contains information about the user groups that are associated with articles. This subject area is structured as many-to one, so you open your core subject area (for example, Article Real Time), and then add this subject area. You can report on the user groups that are associated with articles in Knowledge Management Analytics to gain additional insight into how users are interacting with secured content.

Business Questions

This subject area can answer the following business questions:

• How many articles are consumed by a particular user group during a specified period?

• Which employee in a user group created the most or least articles?

• Which user groups area associated to an article?

Job Roles

The following job roles secure access to this subject area:

• Knowledge Analyst

• Knowledge Manager

Duty Roles

The following duty roles secure access to this subject area:

• Knowledge Management Transaction Analysis Duty

Primary Navigation

Navigator > Knowledge Management > Authoring

Time Reporting

This subject area reports historical data.

This subject area has no anchoring date.

Transactional Grain

This subject area returns data at the grain of Article Version - User Group.

Special Considerations

Employees must be assigned the Resource role to be visible in reports.

This subject area is structured as many-to one, so you open your core subject area (for example, Article Real Time), and then add this subject area.