Sales - CRM All Contacts Addresses

Description

This subject area is designed to support reporting of all addresses associated with any contact defined in the application. Here any contact refers to both primary and non-primary contacts. For cross subject area queries, this subject area can be joined with other subject areas where the contact dimension has a many-to-many relationship with another dimension (e.g. Sales - CRM Opportunity Contact or CRM - CRM Activity Contact). See the Special Considerations section for more information.

Business Questions

This subject area can answer the following business questions:

• What is the complete set of addresses for the primary contact and non-primary contacts of an account to ensure I send a communication out to only one address per contact, and do not send duplicate communications to other addresses for the same contact?

• What are all addresses of the primary contact and non-primary contacts for all active opportunities in the current quarter?

• What are all addresses of the primary contact and non-primary contacts for accounts where I'm the owner or on the sales team?

Job Roles

The following job roles secure access to this subject area:

• Channel Account Manager

• Channel Administrator

• Channel Operations Manager

• Channel Partner Manager

• Channel Partner Portal Administrator

• Channel Sales Director

• Channel Sales Manager

• Partner Administrator

• Partner Sales Manager

• Partner Sales Representative

• Sales Administrator

• Sales Manager

• Sales Representative

• Sales Restricted User

• Sales VP

Duty Roles

The following duty roles secure access to this subject area:

• CRM Administrative Transaction Analysis Duty

• Partner Channel Administrative Transaction Analysis Duty

• Partner Channel Transaction Analysis Duty

• Partner Org Transaction Analysis Duty

• Sales Executive Transaction Analysis Duty

• Sales Managerial Transaction Analysis Duty

• Sales Transaction Analysis Duty

Primary Navigation

Navigator > Sales > Contacts

Time Reporting

No

This subject area has no anchoring date.

Transactional Grain

Contact Address

Special Considerations

1. This subject area can be joined with other subject areas where the contact dimension has a many-to-many relationship with another dimension. Example subject areas include Sales - CRM Opportunity Contact and CRM - CRM Activity Contact. Contact in these subject areas is considered as All contact. 2. This subject area supports reporting on addresses for all contacts, including both primary contact and non-primary contact. Reporting on addresses for primary contact specifically is supported by the separate subject area Sales - CRM Primary Contact Addresses. 3. Separate subject areas exist to report on contact point information such as email address and phone number. These subject areas are Sales - CRM Primary Contact Contact Point and Sales - CRM All Contacts Contact Point.