Reassign Approver of MDF Claims and Requests

You can change the existing approver of an MDF claim and request on the BPM Worklist page.

Note: Your role must have the ORA_ASM_APPLICATION_IMPLEMENTATION_CONSULTANT_JOB privilege to be able to reassign approvers.

To change the existing approver of an MDF claim or request, do the following:

1. Sign in with your sales administrator credentials.
2. Click the Notifications (bell) icon on your application page.
3. Click Show All to open the Notifications page.
4. On the Notifications page, click Worklist to open the BPM Worklist page.
5. On the BPM Worklist page, click Administrative Tasks.
6. In the filter, select Any and search for the claim or request to which you want to assign a new approver.
7. Select the claim and click Actions > Reassign.
8. Fill in the fields on the Reassign page, as you see fit, and click OK.