Review an Impersonation Audit Record

Sales administrators can review audit records for all changes made while impersonating a partner user.

Sales administrators can use these steps to review all of the changes made during a partner user impersonation.

1. Sign in with your Sales Administrator credentials.

2. From the Tools menu in Navigator, select Audit Reports.

3. In the Date field on the Audit Reports page, provide the date on which the impersonation took place.

4. Provide at least one of the following search criteria:

   • User - provide the name of the partner user who was impersonated.

   • Product - select Sales.

5. Optionally, from the Event Type list, you can select the type or types of impersonation events you want to see, such as Object Data Insert, Object Data Update, and Object Data Delete.

6. From the list of business object types, select the type of record you want to want to review. You can from select the following:

   • Accounts

   • Contacts

   • Leads

   • Opportunities

   • Activities

7. Optionally, you can select the Include Child Objects option if you want to include child objects in your search.

8. Click Search.

   The Search Results region displays the results of your search.

9. You can select the Show Impersonator option to see the user name of the user who impersonated the partner use.

10. You can select the Show Attribute Details option to see more details about your search results.

11. You can select the Show Extended Object Identifier Columns to see additional ID information.

12. You can click the Export to Excel icon to create a .CSV file for your search results.