1. Using Customer Contracts
  2. Create a Service Contract

Create a Service Contract

In order to create a service contract, you need to select and enter the fields from the Business Unit and Legal Entity list. Then you choose the contract type that you created during contract setup.

You create and manage a service contract with the same Contracts UI that's used when you create a contract.

In addition to the information you enter when creating a contract, you must enter the following additional information for a service contract:

  • Pricing Effective Date: Date that the service contract becomes active or effective.

  • Number: A unique number to identify your service contract.

  • Start Date: The effective start date of the contract.

  • End Date: You must enter either the End Date of the contract or enter the Duration and Period of the contract after which the End Date is generated.

After you select the contract type, business unit, and legal entity, the currency and the item master are generated. The pricing strategy of the contract is generated after the primary party is selected. This is based on the setup of the contract done prior to contract creation. After you save, you can then edit the contract based on your business unit, while the contract is in Draft status.