MDF Audit Report for Channel Managers
Sales administrators and channel managers can use the MDF audit reports to track any changes to standard and customer-defined attributes of both parent MDF objects and their child objects.
You can track new, updated, and deleted records for the MDF objects and for the attributes of the MDF objects that are enabled for auditing.
For each of your MDF records, you can also track what attribute was changed, including both the old and the new value, when it was changed, and who changed it - even if the change was made by an impersonator.
The MDF audit features aren't included with shipped job roles and these features aren't automatically available. Sales Administrators must first configure functional security to determine which role or roles can configure MDF audit, and which role or roles can create audit reports. Before you can run the MDF audit report, sales administrators or channel operations managers must also select which MDF objects are turned on for audit and build the audit report.
What Is Audited for MDF?
The following table shows which child objects are audited for each MDF object, including MDF Budget Team and MDF Budget Countries for MDF Budget, MDF Request Team for MDF Request, and MDF Claim Team and MDF Claim Settlement for MDF Claim.
MDF Object Name |
Audited Object |
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MDF Budget |
MDF Budget Team |
MDF Budget |
MDF Budget Countries |
MDF Request |
MDF Request Team |
MDF Claim |
MDF Claim Team |
MDF Claim |
MDF Claim Settlement |
Build and Run the MDF Audit Report
Audit data is available as of the day the object and attributes were enabled.
Sales administrators and channel operations managers can follow these steps to build, run, and export the MDF audit report.
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Sign in with your Sales Administrator or Channel Operations Manager credentials.
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From the Navigator, click the Audit Reports link.
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On the Audit Reports page, set the parameters for the audit report, including:
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Enter the dates for the period of time you want to audit. You can select before or after a specific date, a specific date, or a date range.
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You can choose to track all changes made by a specific user on any object including the MDF objects for which audit is activated.
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You can choose to track changes made by a specific user on all MDF objects under the Marketing product.
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You can choose to track changes made by a specific user on a specific MDF object under the Marketing product.
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You can choose to track changes made by any user on all MDF objects under the Marketing product.
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You can choose to track changes made by any user on a specific MDF object under Marketing product.
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You can choose to track changes by all events or specific events, such as Object Data Insert, Object Data Update, Object Data Delete.
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You can choose to track changes made to the child objects of the MDF objects.
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You can search for changes by description. The text you type in the Description field is matched against the attribute specified for each MDF object. For example, if you type 005, then the application searches for Budget Codes with 005, Resource IDs with 005, and so on.
The following table shows the attribute name you can use to search for each MDF object.
MDF Object Name
Attribute
MDF Budget
Budget Code
MDF Budget Team
Resource ID
MDF Budget Countries
Country Code
MDF Request
Fund Request Code
MDF Request Team
Resource ID
MDF Claim
Claim Code
MDF Claim Team
Resource ID
MDF Claim Settlement
Number (This number is the Claim Settlement ID and it's displayed on the UI).
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Run the search.
The default MDF audit report returns the following information:
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The date the change was made
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The user who made the change
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The event type
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The MDF object that was changed
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A description of the change.
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To see whether changes were made by an impersonating user, select the Show Impersonator check box.
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To see the attribute details, select the Show Attribute Details check box and either select All Attributes or specify the individual attributes to be displayed in the following new columns:
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Attribute
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Old Value
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New Value
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To see additional MDF object attributes in addition to the field that was changed, select the Show Extended Object Identifier Columns check box and the information appears in the following new columns:
The following table shows the extended object identifier columns and values for each MDF business object, including MDF Budget, MDF Request, MDF Claim, MDF Claim Settlement, MDFBudget Team, MDF Request Team, and MDF Claim Team.
Business Object Type
Context Name1
Context Name2
Context Name3
MDF Budget
Name
Type
Owner
MDF Request
Name
Partner
Owner
MDF Claim
Name
Partner
Owner
MDF Claim Settlement
Name
Partner
Amount
MDF Budget Team
Name
Organization
Role
MDF Request Team
Name
Organization
Role
MDF Claim Team
Name
N/A
Role
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To export the audit report to Microsoft Excel, select the Export action from the Action menu.