Renew Partner Program Enrollments

Channel account managers frequently renew program enrollments for their partners. When renewing program enrollments, channel operations managers may reach out to the account manager or channel manager for help in making sure that renewal request can be approved.

Use these steps to renew a program enrollment for a partner user:

  1. Sign in with your channel account manager credentials.

  2. In the Partner Management area, click Enrollments.

  3. From your list of enrollments, search for and select the enrollment you want to renew.

  4. From the Actions menu, select Renew.

  5. On the Renew Enrollment page, verify the information is accurate.

  6. From the Actions menu, select Submit.

  7. On your springboard, click the Notifications icon.

  8. From your list of recently created enrollment renewal requests, search for the new enrollment renewal request.

  9. Select the new enrollment renewal request, and click Claim.

  10. From the Actions menu, select Approve.

    You should now be able to see your renewed enrollment in your main list of enrollments.