How can I enable navigation to Oracle Sales in the Redwood User Experience pages from bell notifications?

If all users are on Oracle Sales in the Redwood User Experience, then you can enable navigation to Redwood pages for everyone by setting the profile option, Navigation from Notifications to Sales in the Redwood User Experience Enabled ( ORA_ZCA_CX_REDWOOD_NAVIGATION), to Y.

To enable the navigation for a subset of users, add the following privilege to any custom role: ZBS_NOTIFICATION_DRILLDOWN_VBCS_PRIV. You don't need to add the privilege if you turned on the navigation using the profile option.