How do I configure the Outlook add-in for Oracle Sales in the Redwood User Experience?

You can view a video to get an overview of setting up the Microsoft Azure integration, registering the add-in, adding users, configuring sync settings and viewing sync statuses, reviewing implementation best practices, and more.

See: Configuring CX Sales Outlook Add-in on Oracle Cloud Customer Connect.

For more information about the Outlook add-in for Oracle Sales in the Redwood User Experience, see the playbook, How do I implement Microsoft 365 for Oracle Sales Redwood UX? available on Oracle Help Center > Sales > Playbooks page.