How do I change contract close or cancel reasons?

Here's how:

1. Sign in as a user with the Sales Administrator role.
2. In Setup and Maintenance, search for and select the Manage Set Enabled Lookups task.
3. Search for the lookup types:
   • OKC_CLOSE_REASON
   • OKC_CANCEL_REASON
4. Add or update the values according to your business needs and save your changes.