I didn't set up sales territories, so how can I use quotas, a feature that requires them?

If you didn't set up sales territories because you don't need them for autoassignment, you can quickly set up the sales territories required for your quota setup. Using Simplified Sales Forecasting (Quick Setup), you can set up sales territories that automatically mirror your sales resource hierarchy with one click. The territories that get created assure that the opportunity owners are also the territory owners. This feature was created to enable forecasting for customers who don't use sales territories for assignment and works for quota setup as well.

You can skip this setup if you already enabled Forecasting by Opportunity Owner in the Setup Assistant.

Assure you set up these prerequisites.

1. Set up your accounting calendar. The periods must be either monthly or quarterly.

2. Set up your hierarchy of sales resources.

To enable forecasts:

1. Enable one territory dimension and activate.

   1. In the Setup and Maintenance work area, go to the following:

      • Offering: Sales

      • Functional Area: Territories

      • Task: Enable dimensions and Metrics

   2. Click Select and Add to enable one dimension, such as Account Type.

   3. Save and close.

   4. Click Load and Activate.

2. Create at least one opportunity with a future close date.

3. In the Setup and Maintenance work area, go to the following:

   • Offering: Sales

   • Functional Area: Sales Forecasting

4. Click Quick Setup, the gear icon in the Functional Area.

5. In the Configure Simplified Sales Forecasting page, the two options are selected for you. Click Submit.

Your submission sets up all these areas for you.

• You've a territory hierarchy to match your sales resource hierarchy, with the resources as territory owners. The Refresh Territories from Resources process synchronizes your territories to match your latest resource hierarchy. The territories have Resource-Centric coverage and are called Resource-Centric territories. (The process requires at least one enabled territory dimension.)

• Opportunities are automatically assigned to territories by owner.

• Forecasts roll up the territory hierarchy.

• You forecast quarterly.

• Salespeople can adjust their forecasts each month if your accounting period is monthly.

• You can forecast product totals.

• You can use quotas.

• The Forecasting Autopilot process runs every hour.

Remove Your Resource-Centric Territory Hierarchy

If you used the quick setup and then decided you won't use the resource-centric territory hierarchy, you can remove it.

1. Navigate to Scheduled Processes.

2. Click Schedule New Process.

3. Find Refresh Territories from Resources.

4. Click OK.

5. In the Diagnostic Parameters field, enter from_resource=-1

6. Click Submit.