What can I do when my contract is stuck in Pending Approval status after approval is completed?
A contract status indicates where a contract is in its life cycle, and also governs what actions and operations are allowed for the contract. If the approval process of your contract has completed and you find that the status of the contract is showing as pending approval, then you might want to withdraw the approval from the contract and submit again for approval.
Contract statuses are predefined and you can't define new statuses. However, if you've the required privileges, you can define user statuses and their transitions and use them, for example, to pass the contract from one team to another for review before submitting the contract for approval.
Here's a list of the actions available to you for the Pending Approval status and the effects that a change causes to the resulting status of the contract.
Status |
Description |
Available Actions and Resulting Statuses |
---|---|---|
Pending approval |
The status of a contract changes to Pending approval when it's submitted for internal approval. |
Note:
The Approve and Reject actions are available from the approval workflow notification. |