What can I do when my contract is stuck in Pending Approval status after approval is completed?

A contract status indicates where a contract is in its life cycle, and also governs what actions and operations are allowed for the contract. If the approval process of your contract has completed and you find that the status of the contract is showing as pending approval, then you might want to withdraw the approval from the contract and submit again for approval.

Note:

Contract statuses are predefined and you can't define new statuses. However, if you've the required privileges, you can define user statuses and their transitions and use them, for example, to pass the contract from one team to another for review before submitting the contract for approval.

Here's a list of the actions available to you for the Pending Approval status and the effects that a change causes to the resulting status of the contract.

Status

Description

Available Actions and Resulting Statuses

Pending approval

The status of a contract changes to Pending approval when it's submitted for internal approval.

  • Stop Approval

    Resulting Status: Draft

    The contract is withdrawn from approval. You can now make corrections to the contract and resubmit it for approval.

  • Stop Approval

    Resulting Status: Under amendment

    The current contract is in Under amendment status if it has an earlier active version.

  • Approve

    Resulting status: Active

    If, based on the contract type, signature isn't required for acceptance, and all approvers have approved.

  • Approve

    Resulting status: Pending signature

    If, based on the contract type, signature is required for acceptance.

  • Approve

    Resulting status: Hold

    When a contract is approved, if there's an existing Hold on it with Hold date later than the application date, its status changes to Hold.

  • Reject

    Resulting status: Draft

    When one or more approvers don't approve the contract.

  • Reject

    Resulting status: Under amendment

    This status results when one or more approvers don't approve the contract and the contract has a previous active version.

Note:

The Approve and Reject actions are available from the approval workflow notification.