What do I do to fix bell notification links so they open Oracle Sales in the Redwood User Experience pages?

To open from bell notifications the Oracle Sales in the Redwood User Experience pages instead of the classic Oracle Sales pages, users must have these privileges: ZBS_NOTIFICATION_DRILLDOWN_VBCS_PRIV and SVC_MANAGE_OMNICHANNEL_PRESENCE_AND_AVAILABILITY_PRIV.

These privileges are included in the sales job roles provided by Oracle. If these privileges are missing from your custom job roles, then add them. After adding the missing privileges, run these processes in the specified order. Ensure that each process completes before launching another.

Note: Activities don't follow these rules. See Why aren't activities bell notifications directing to Oracle Sales in the Redwood User Experience? for details.

Run Order	Process Name	Description
1	Send Pending LDAP Requests	Manages requests to create or update users, roles, and role grants in LDAP.
2	Send Personal Data for Multiple Users to LDAP	Syncs personal information with LDAP. You can sync all users or only those users whose information has been changed.
3	Retrieve Latest LDAP Changes	Syncs users, roles, and role grants with definitions in LDAP.
4	Synchronize User GUID	Resolves invalid and missing user global unique identifiers by synchronizing them.
5	Import User and Role Application Security Data	Imports user and role data from LDAP to security application tables.