What happens when I select the Run Custom Logic checkbox during assignment setup?

An assignment configuration is predefined with setup tasks for each sales application providing assignment processing. You can change the details of your selected work object from the Assignment Manager Details UI. For example, select the Run Custom Logic checkbox to indicate that Assignment Manager passes the result of the assignment matching to the callback function of the work object.

For example, some work objects such as Opportunity uses custom logic that updates the sales team with the territory members. The Territory-Based Assignment (TBA) process stamps the territories onto the revenue line records and adds the territory team members (resources) to the opportunity sales team.

Use these setup tasks to suit your assignment requirements. You can add or remove assignment attributes, define the relationship between each work object and candidate object, and define mapping sets and mappings that drive territory-based assignment and rule categories that drive rule-based assignment.