Set Up Oracle Commerce for Self-Service

You need to set up Oracle Commerce to use the self-service features.

At a high level, here's what you need to do:

  1. Sync accounts and contacts from Oracle Sales to Oracle Commerce, including:
    • Set up Oracle Commerce integration with Oracle Sales through OIC.
    • Map accounts and contacts and establish relationship mapping between accounts and contacts.
  2. Sync Oracle CPQ Parts with Oracle Commerce Products.
  3. Let Oracle Commerce use Oracle CPQ as the Pricing Master.
  4. Set up buying in Oracle Commerce.
  5. Set up Oracle CPQ process information in Oracle Commerce.
  6. Set up the new OSF reference store.
Note: This topic summarizes the required steps. For more information, see the Oracle Commerce Self-Service Setup Guide Series material on Oracle Cloud Customer Connect.