Create and Update a Quote for an Opportunity

You can create, view, and share quote information from the opportunities UI through integration with Oracle CPQ.

With opportunity quotes, you can:

  • Create professional proposal documents that include current product and pricing information within an existing opportunity.

  • Create multiple quotes and orders for an opportunity, including multiple versions for the same quote.

    Note: Only one quote can be active for an opportunity.

When you create or update a quote or sales order in the Oracle CPQ quoting application, the associated opportunity, if active, must be updated in your sales application with the same changes. Updates include additions, deletions, and updates to product (revenue) lines on the opportunity.

Other updates, such as issuing the quote to a customer and submitting it as a sales order, are performed only within Oracle CPQ.

Create a Quote from an Opportunity

When you create a quote from an opportunity in your sales application, Oracle CPQ automatically starts. The opportunity ID and account ID are copied to Oracle CPQ, and when you save the quote, Oracle CPQ creates the new quote. When you return to the sales application, the newly created quote is available for you and is associated with the opportunity or account it relates to.

Here's how to create a quote from an opportunity:

  1. From the springboard or Navigator, click Sales > Quotes and Orders.

  2. From the Quotes and Orders landing page, edit an opportunity.

  3. From the Edit Opportunity page, click the Quotes and Orders tab.

  4. Click Create Quote, and the application automatically signs you in to Oracle CPQ.

  5. In Oracle CPQ, start creating the quote by clicking Add Line Item.

  6. Enter the remaining quote information.

    See the online help for Oracle CPQ for information about adding line items to your quote.

  7. When done, click the Update Opportunity tab to synchronize your changes back to your sales application.

    Note: You can create an order only from a Quote and not from an opportunity or account.
  8. Return to your sales application.

Update Opportunity Products and Status

You can automatically synchronize opportunity products and associated revenue with quote lines. If you're satisfied with a quote, save it, and then mark that quote as active. Setting a quote as active enables the synchronization of the quote line items with the opportunity revenue lines.

Here's how to update a quote from an opportunity:

  1. From the springboard or Navigator, click Sales > Quotes and Orders.

  2. From the Quotes and Orders List page, select an opportunity.

  3. From the Edit Opportunity page, click the Quotes and Orders tab.

  4. Locate the quote you want and click Edit from the Actions menu. You're signed in to Oracle CPQ.

  5. In Oracle CPQ, update the quote.

  6. Click the Update Opportunity tab to synchronize your changes back to your sales application.

  7. Return to your sales application.

For more information about using Oracle CPQ, see the Oracle CPQ online help.