Related Guides

You can see the following related guides to understand more about the user tasks covered in this guide. These guides are on Oracle Help Center.

Title

Description

Oracle Fusion Cloud Sales Automation: Using Sales for Redwood Provides an introduction to Oracle Sales for Redwood application. It explains the principles of using the interface and provides instructions on basic tasks. The guide doesn't explain the underlying classic Oracle Sales functionality. It focuses on what's new in the Oracle Sales for Redwood application.

Oracle Fusion Cloud Applications: Using Common Features

Describes user tasks and features that are common across Oracle Applications Cloud.

Oracle Fusion Cloud Sales Automation: Using Incentive Compensation

Describes the user tasks for the incentive compensation business process, from creating and managing compensation plans to reviewing and monitoring incentive plans and performance data.

Oracle Fusion Cloud Sales Automation: Using Customer Data Management for Sales and Fusion Service

Describes user tasks to manage customer information and customer data quality.

Oracle Fusion Cloud Sales Automation: Using Customer Contracts

Describes user tasks for customer contracts including creating customer contracts, authoring of contract terms, and maintenance and configuration of contracts.

Oracle Fusion Cloud Customer Experience: Creating and Administering Analytics for Sales and Fusion Service

Provides advanced instruction on creating and modifying analytics and reports.

Oracle Fusion Cloud Fusion Service: Using Fusion Service

Contains information to help service managers, service personnel, and other service end users to perform day-to-day business tasks using Oracle CX Service.

Oracle Fusion Cloud Fusion Service: Using Knowledge

Describes how administrators, agents, authors, and other knowledge base contributors can implement and use Knowledge in CX Service.

Oracle Fusion Cloud Sales Automation: Using Classic Sales

(This guide) Aimed at salespeople, sales managers, and other sales users. Contains information about performing day-to-day tasks for classic Oracle Sales.