Related Guides

You can refer to the following related guides to understand more about the user tasks covered in this guide. All of these guides are on Oracle Help Center.

Title	Description
Oracle Fusion Cloud Applications: Using Common Features	Describes user tasks and features that are common across Oracle Applications Cloud.
Oracle Fusion Cloud Sales Automation: Using Incentive Compensation	Describes the user tasks for the incentive compensation business process, from creating and managing compensation plans to reviewing and monitoring incentive plans and performance data.
Oracle Fusion Cloud Sales Automation: Using Customer Data Management for Sales and Fusion Service	Describes user tasks to manage customer information and customer data quality.
Oracle Fusion Cloud Sales Automation: Using Customer Contracts	Describes user tasks for customer contracts including creating customer contracts, authoring of contract terms, and maintenance and configuration of contracts.
Oracle Fusion Cloud Customer Experience: Creating and Administering Analytics for Sales and Fusion Service	Provides advanced instruction on creating and modifying analytics and reports.
Oracle Fusion Cloud Sales Automation: Using Partner Relationship Management for Channel Managers	Describes user tasks to help channel sales managers, channel account managers, and channel operations managers perform day-to-day business tasks.
Oracle Fusion Cloud Sales Automation: Using Partner Relationship Management for Partners	Describes user tasks to help partner sales managers, partner salespeople, and partner administrators perform day-to-day business tasks.
Oracle Fusion Cloud Fusion Service: Using Fusion Service	Contains information to help service managers, service personnel, and other service end users to perform day-to-day business tasks using Oracle CX Service.
Oracle Fusion Cloud Fusion Service: Using Knowledge	Describes how administrators, agents, authors, and other knowledge base contributors can implement and use Knowledge in CX Service.
Oracle Fusion Cloud Sales Automation: Using Digital Sales (Next Gen Sales)	Provides an introduction to the new Oracle Digital Sales application. It explains the principles of using the new interface and provides instructions on basic tasks. The guide doesn't explain the underlying CX Sales functionality. It focuses on what's new in Digital Sales.
Oracle Fusion Cloud Sales Automation: Using Sales	(This guide) Aimed at salespeople, sales managers, and other sales users. Contains information about performing day-to-day tasks in the sales applications.