How do I identify duplicates?

Matching is a process that identifies the potential duplicates for account, contact, and address. You can identify the potential duplicate records in real-time when you create a customer record, and in batch mode for existing records.

Oracle provides the data matching solution for Oracle Cloud applications through integration of Oracle Enterprise Data Quality (EDQ). EDQ is a complete data quality product with capabilities such as profiling, standardization, matching and merging, which is also available as a standalone product.

Defining data matching involves setting up two components, matching and address cleansing. As part of implementing these components, you must perform the following related setup tasks in the Setup and Maintenance work area from the Data Quality Foundation functional area of the Customer Data Management offering:

  • Manage Server Configurations

  • Manage Enterprise Data Quality Matching Configurations

Note: You must set up the server configurations prior to implementing EDQ matching.