1. Implementing Customer Data Management for Sales and Fusion Service
  2. How do I create or update Telephone Numbering Plans?

How do I create or update Telephone Numbering Plans?

You can create Telephone Numbering plans or update existing Telephone Numbering plans such as pattern of digits, display formats, and so on.

You can update telephone number plans from the Manage Phone Numbering Plans page. You can't edit the country information if the country has area codes, mobile prefixes, or phone formats defined.

To create or update telephone number plans:

  1. In the Setup and Maintenance work area, go to the following:

    • Offering: Customer Data Management

    • Functional Area: Trading Community Foundation

    • Task: Manage Phone Numbering Plans

    The Manage Phone Numbering Plans page opens.

  2. Click Actions > Create to create. Else, search for the country whose telephone number plan you want to update. For example, to search for the United States, select United States in the Country Code list or enter 1 in the Phone Country Code field.

  3. Select the country and click Edit to view the Edit Phone Numbering Plan page.

  4. You can edit the following country-specific phone information in the Scheme section:

    • Trunk Prefix: The code to dial before long distance numbers within the country, for example 1 for the US.

    • International Prefix: The code to dial before international numbers when calling from the country that you're setting up, for example 011 for the US.

    • Subscriber Number Length: The length of the subscriber number for countries where the subscriber length is fixed.

    • Area Code Length: The length of the area code for countries where the area code length is fixed.

  5. You can edit the following regional phone number information for the country in the Regional Information section:

    • Area Codes: Lets you define area codes that you want to use for the country.

    • Mobile Prefixes: Lets you define mobile prefixes that you want to use for this country. Mobile prefixes contain the area code and possible prefixes of the subscriber number. For example, the mobile prefix of 650506 consists of the 650 area code and the 506 subscriber number prefix.

    • Telephone Number Formats: Lets you define multiple telephone number display formats for a country.

  6. Click Save and Close to save your updates.

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