Interaction References

The interaction reference view object provides details about the relationship between an interaction and another object such as service request.

Data Store Key : CrmAnalyticsAM.ServiceExtractAM.SvcMgmtBiccExtractAM.InteractionRefExtractPVO

Primary Keys : ReferenceId

Initial Extract Date : CreationDate

Incremental Extract Date : LastUpdateDate

Attributes

This table provides the list of exposed attributes and their descriptions.

Name	Description
CreatedBy	The user who created the row.
CreationDate	The date and time when the row was created.
DeletedFlag	Indicates whether the record is logically deleted.
InteractionId	The unique identifier of the interaction.
LastUpdateDate	The date and time when the row was last updated.
LastUpdateLogin	The session login of the user who last updated the row.
LastUpdatedBy	The user who last updated the row.
ObjectId	The unique identifier of the object.
ObjectTypeCd	The object type of the reference object.
ObjectVersionNumber	The number of times the row has been updated.
ReferenceId	The unique identifier of the record. This is the primary key for the view object.