Milestone Configurations

The MilestoneConfigExtractPVO view object provides details about milestone configurations along with start, stop and pause conditions. These conditions will be used to derive the SLA values for the service request.

Data Store Key : CrmAnalyticsAM.ServiceExtractAM.SvcMgmtBiccExtractAM.MilestoneConfigExtractPVO

Primary Keys : MilestoneConfigId

Initial Extract Date : CreationDate

Incremental Extract Date : LastUpdateDate

Attributes

This table provides the list of exposed attributes and their descriptions.

Name	Description
AllowAgentCompletionFlag	Indicates whether an agent can mark the milestone as complete.
AllowDueDateOverrideFlag	Indicates whether an agent can override the milestone due date.
BUOrgId	The unique identifier of the service business unit.
CreatedBy	The user who created the row.
CreationDate	The date and time when the row was created.
DeletedFlag	Indicates whether the record is logically deleted.
DisabledFlag	Indicates whether the milestone configuration is disabled.
LastUpdateDate	The date and time when the row was last updated.
LastUpdateLogin	The session login of the user who last updated the row.
LastUpdatedBy	The user who last updated the row.
MilestoneCode	The code defined in contracts object for each milestone.
MilestoneConfigId	The unique identifier of the record. This is the primary key for the view object.
MilestoneLabel	User defined display label for each milestone.
MilestoneType	Indicates the milestone type which determines, for example, whether the milestone can have multiple instances or can be reopened.
ObjectName	Indicates the object to which this milestone is associated.
ObjectVersionNumber	The number of times the row has been updated.
PauseCondition	The query expression for the pause condition.
PauseConditionLabel	The description for the rule expression which defines the pause status.
StartCondition	The query expression for the start condition.
StartConditionLabel	The description defining the start status rule expression.
StopCondition	The query expression for the stop condition.
StopConditionLabel	The description defining the stop status rule expression.
ThresholdCode	The threshold code defined in contracts object.
TzPreferenceCd	Indicates the object name from which time zone has to be picked.