You can view interactions history associated with your opportunities through the
Edit Opportunity: Interactions History subtab.
The Interactions History subtab is hidden by default but you can make it available
to your users through Application Composer. Here's how to add the Interactions
History subtab to the Edit Opportunity page.
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Sign in as a sales administrator or as a setup user.
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Activate a sandbox.
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Navigate to Application Composer, in the Configuration
category.
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In the navigation tree, expand Standard Objects, expand
Opportunity, and click
Pages.
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Ensure that the Application Pages tab is selected.
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In the Details Page Layouts region, duplicate the standard layout by
highlighting the standard layout and clicking the
Duplicate icon.
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Type a new layout name and click Save and Edit.
The Details Layout page appears.
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In the Subtabs Region, click the Hide, Show, or Reorder
Subtabs icon.
The Configure Subtabs dialog box appears.
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Move Interactions History from the Available Subtabs to
the Selected Subtabs window.
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Click OK.
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Click Save and Close.
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Click Done and ensure that the layout status for your
user-defined layout is Active.
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Test the changes: Navigate to as a user with access to the opportunity pages, for example, as a
salesperson. Edit an opportunity and ensure you can see the Interactions History
subtab in the Edit Opportunity page.
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Publish the sandbox.
For more information, see the Subtabs topic in the Configuring Applications
Using Application Composer guide.