Multiple Business Units High-Level Setup Steps
Before you begin implementing multiple business units (BUs) in your sales application, you need to consider all of the steps and options available.
Here are the high-level steps to set up multiple-BU functionality in sales, along with where to find more information about each step. All of these steps may or may not be necessary, depending upon which product or business object you're enabling for multiple BU support.
Step |
Description |
Where to Find More Information |
---|---|---|
Set sales profile options to enable multiple BUs functionality |
Set two profile options to enable the multiple-BU functionality. |
See the topic, Set Sales Business Unit Profile Options |
Create additional BUs |
Define additional business units in the Setup and Maintenance work area. If you have already done this as part of your enterprise setup, then you can skip this step. |
|
Set business unit functions |
A business function describes how a business unit is used. You must set business unit functions. If you have already done this as part of your business unit setup, then you can skip this step. |
See the topic, Set Business Unit Functions |
Create set-enabled reference data |
If you're going to partition reference data by BU, you must create additional reference data sets for set-enabled attributes of objects. |
See these topics:
|
Assign a default reference data set to business units |
For each BU for which you want to partition data, assign it a default reference data set. |
See the topic, Specify Business Unit Set Assignments |
Associate sales resources with BUs using resource organizations |
While most sales resources are associated with a single BU, overlay teams might need to work with multiple BUs. You can associate sales team members with one or more BUs. |
See these topics:
|
Associate BUs with territories |
If you want to assign sales team members within territories by BU, you can assign the Business Unit dimension to territories. |
See these topics:
|
Enable leads and partners to use multiple BUs |
You can specify lead attributes and some partner attributes at the BU level. Use Application Composer to enable the Business Unit field in the leads UI. |
See these topics:
|
Enable opportunities to use multiple BUs |
Specify opportunity attributes at the BU level. Use Application Composer to enable the Business Unit field in the opportunities UI. |
See these topics:
|
Move opportunities or leads to another BU |
Run the Migrate Lead and Opportunity Business Unit Data scheduled process. |
See the Migrate Lead and Opportunity BU Data topic in this chapter |
Implement company-defined, BU-specific business processes and UI layouts |
Use Oracle Application Composer to define and manage UI layouts, workflows, validations, and triggers for different BUs. |
See the Configuring Applications Using Application Composer guide and the chapters on extending business objects in this guide |