View and Edit Calendar Appointments of Users

As a sales administrator, you can view and edit the calendar appointments of your users by enabling the profile option, Share All Appointment Details (ZMM_ACTIVITY_SHARE_ALL_APPT_DETAILS), at site level.

Here's how to set the profile option:

  1. In the Setup and Maintenance area, go to:

    • Offering: Sales

    • Functional Area: Sales Foundation

    • Task: Manage Administrator Profile Values

  2. Search for the Share All Appointment Details (ZMM_ACTIVITY_SHARE_ALL_APPT_DETAILS) profile option and set it to Yes at site level.

Note: The users whose appointments you want to view must not have set them to private.