Internal Help Desk Administrator (Job Role)

Individual responsible for managing setup and configuration for Internal Help Desks.

Role Hierarchy

The Internal Help Desk Administrator job role directly and indirectly inherits these roles.

  • Internal Help Desk Administrator
    • Access Groups Enablement

    • Conversation Message Administration

    • Internal Service Request Administration
      • Application Deployment Administration

      • Application Implementation Management

      • Functional Setups

      • Resource Administration
        • Application World Reference Administration

        • Manage Users
          • Manage User Account
            • Edit User Name

            • Manage User Roles

            • Use REST Service - Public Workers Read Only

        • Use User Details Service

      • Resource Organization Administration

      • Resource Team Administration

    • Interview Definition Authoring

    • Interview Definition Managing

    • Interview Definition Publishing

    • Interview Definition Viewing

    • Service Generative AI User

    • Upload data for Assignment Rule Import

    • Upload data for Message Import

Duties

This table lists the duties assigned directly and indirectly to the Internal Help Desk Administrator job role.

Duty Role Description

Access Groups Enablement

Enables the Access Groups functionality.

Application Deployment Administration

Manages application instance configurations and enterprise applications.

Application Implementation Management

Manages implementation projects. Also responsible for assigning task owners, but does not perform setup tasks.

Application World Reference Administration

Manages application reference industry, territory, time zone, currency, and language, including natural and ISO language.

Conversation Message Administration

Has complete conversation message management capabilities including create messages, reply to messages, change a reply to ready to send status and delete a message.

Functional Setups

Uses the functional user overview, and assigned tasks, and task lists.

Internal Service Request Administration

Manages all aspects of Internal service requests. In addition, can manage queues and administer the Internal Help Desk service application, including setup.

Interview Definition Authoring

Manage access for authoring Interview definitions.

Interview Definition Managing

Manage access for deleting and forcing checkout of Interview definitions.

Interview Definition Publishing

Manage access for publishing and unpublishing Interview definitions.

Interview Definition Viewing

Manage access for viewing Interview definitions.

Manage User Account

Manages user roles.

Manage Users

Creates and updates users and assigns roles to users.

Resource Administration

Administers resource information.

Resource Organization Administration

Administers resource organizations.

Resource Team Administration

Defines resource teams.

Service Generative AI User

Can use generative AI features across Oracle Fusion Service including but not limited to Service Center, Knowledge Management and Chat areas. Usage requires access to all generative AI API's essential to input data and fetch results from the LLM model.

Upload data for Assignment Rule Import

Allows to upload data file to import Assignment Rule related data.

Upload data for Message Import

Allows to upload data file to import message related data.

Aggregate Privileges

This table lists aggregate privileges assigned directly and indirectly to the Internal Help Desk Administrator job role.

Aggregate Privilege Description

Edit User Name

Updates the user name associated with a person.

Manage User Roles

Allows management of user roles assignments.

Use REST Service - Public Workers Read Only

Allows the user to call the GET method associated with the Public Workers REST Service.

Use User Details Service

Creates or updates users during person synchronizations.

Privileges

This table lists privileges granted to duties of the Internal Help Desk Administrator job role.

Granted Role Granted Role Description Privilege Privilege Description

Application Deployment Administration

Manages application instance configurations and enterprise applications.

Activate Optional Enterprise Application

Allows activating optional enterprise applications.

Application Deployment Administration

Manages application instance configurations and enterprise applications.

Manage Application Instance

Allows management of application instances.

Application Deployment Administration

Manages application instance configurations and enterprise applications.

Manage Application Portlet Registration

Allows management of application portlet registration.

Application Deployment Administration

Manages application instance configurations and enterprise applications.

Manage Database

Allows management of databases.

Application Deployment Administration

Manages application instance configurations and enterprise applications.

Manage Deployed Domain

Allows management of deployed domains.

Application Deployment Administration

Manages application instance configurations and enterprise applications.

Manage Enterprise Environment

Allows management of enterprise environments.

Application Deployment Administration

Manages application instance configurations and enterprise applications.

Review Topology Hierarchy

Allows review of topology hierarchies for enterprise applications.

Application Deployment Administration

Manages application instance configurations and enterprise applications.

Setup and Maintain Applications

Allows access to the Setup and Maintenance work area.

Application Implementation Management

Manages implementation projects. Also responsible for assigning task owners, but does not perform setup tasks.

Configure Oracle Fusion Applications Offering

Allows configuration of offerings and functional areas that will be implemented in the current environment.

Application Implementation Management

Manages implementation projects. Also responsible for assigning task owners, but does not perform setup tasks.

Gather Implementation Requirements

Allows management of the Gather Implementation Requirements page.

Application Implementation Management

Manages implementation projects. Also responsible for assigning task owners, but does not perform setup tasks.

Manage Implementation Project

Allows management of the implementation project, selection of offerings and features, assignment of task owners.

Application Implementation Management

Manages implementation projects. Also responsible for assigning task owners, but does not perform setup tasks.

Review Applications Offering

Provides access to the Getting Started page.

Application Implementation Management

Manages implementation projects. Also responsible for assigning task owners, but does not perform setup tasks.

Review Implementation Project Overview

Allows access to the Overview page for implementation projects.

Application Implementation Management

Manages implementation projects. Also responsible for assigning task owners, but does not perform setup tasks.

Setup and Maintain Applications

Allows access to the Setup and Maintenance work area.

Application World Reference Administration

Manages application reference industry, territory, time zone, currency, and language, including natural and ISO language.

Manage Application Reference Currency

Manage currencies used by applications.

Application World Reference Administration

Manages application reference industry, territory, time zone, currency, and language, including natural and ISO language.

Manage Application Reference ISO Language

Manage ISO Languages used by applications.

Application World Reference Administration

Manages application reference industry, territory, time zone, currency, and language, including natural and ISO language.

Manage Application Reference Industry

Manage Industries used by applications

Application World Reference Administration

Manages application reference industry, territory, time zone, currency, and language, including natural and ISO language.

Manage Application Reference Language

Manage Languages used by applications

Application World Reference Administration

Manages application reference industry, territory, time zone, currency, and language, including natural and ISO language.

Manage Application Reference Natural Language

Manage Natural Languages used by applications

Application World Reference Administration

Manages application reference industry, territory, time zone, currency, and language, including natural and ISO language.

Manage Application Reference Territory

Manage Territories used by applications

Application World Reference Administration

Manages application reference industry, territory, time zone, currency, and language, including natural and ISO language.

Manage Application Reference Timezone

Manage Timezones used by applications

Conversation Message Administration

Has complete conversation message management capabilities including create messages, reply to messages, change a reply to ready to send status and delete a message.

Delete Conversation Message

Allows user to delete a message in a conversation.

Conversation Message Administration

Has complete conversation message management capabilities including create messages, reply to messages, change a reply to ready to send status and delete a message.

Manage Outbound Message

Allows a user to create, update, delete and view outbound messages.

Conversation Message Administration

Has complete conversation message management capabilities including create messages, reply to messages, change a reply to ready to send status and delete a message.

Participate in Collaboration Conversation

Allows a user to participate in a collaboration conversation.

Conversation Message Administration

Has complete conversation message management capabilities including create messages, reply to messages, change a reply to ready to send status and delete a message.

Participate in Customer Conversation

Allows a user to participate in a customer conversation.

Conversation Message Administration

Has complete conversation message management capabilities including create messages, reply to messages, change a reply to ready to send status and delete a message.

Use REST Service to View All Workers

Allows the user to view all workers using REST API.

Conversation Message Administration

Has complete conversation message management capabilities including create messages, reply to messages, change a reply to ready to send status and delete a message.

View Conversation Message

Allows a user to view a conversation message.

Functional Setups

Uses the functional user overview, and assigned tasks, and task lists.

Execute Setup Tasks

Allows setup task execution and searching of tasks and tasks lists.

Functional Setups

Uses the functional user overview, and assigned tasks, and task lists.

Review Applications Offering

Provides access to the Getting Started page.

Functional Setups

Uses the functional user overview, and assigned tasks, and task lists.

Review Setups Functional User Overview

Allows access to the Assigned Implementation Tasks page.

Functional Setups

Uses the functional user overview, and assigned tasks, and task lists.

Setup and Maintain Applications

Allows access to the Setup and Maintenance work area.

Internal Service Request Administration

Manages all aspects of Internal service requests. In addition, can manage queues and administer the Internal Help Desk service application, including setup.

Access Partner Media Toolbar

Allows access to the partner media toolbar

Internal Service Request Administration

Manages all aspects of Internal service requests. In addition, can manage queues and administer the Internal Help Desk service application, including setup.

Administer Sandbox

Allows administration of all sandboxes.

Internal Service Request Administration

Manages all aspects of Internal service requests. In addition, can manage queues and administer the Internal Help Desk service application, including setup.

Administer SmartText

Allows the user to administer SmartText.

Internal Service Request Administration

Manages all aspects of Internal service requests. In addition, can manage queues and administer the Internal Help Desk service application, including setup.

Assign Internal Service Request

Allows manual assignment of ISR service request to a resource.

Internal Service Request Administration

Manages all aspects of Internal service requests. In addition, can manage queues and administer the Internal Help Desk service application, including setup.

Assign Internal Service Request to Queue

Allows manual assignment of ISR service request to a service queue.

Internal Service Request Administration

Manages all aspects of Internal service requests. In addition, can manage queues and administer the Internal Help Desk service application, including setup.

Configure Help Desk Dashboard

Allows the user to create, update and delete custom help desk infolets. The out of the box application defined infolets cannot be edited or deleted.

Internal Service Request Administration

Manages all aspects of Internal service requests. In addition, can manage queues and administer the Internal Help Desk service application, including setup.

Configure Setup UI

Allows configuration of setup UI

Internal Service Request Administration

Manages all aspects of Internal service requests. In addition, can manage queues and administer the Internal Help Desk service application, including setup.

Create Action Plan

Allows creation of an Action Plan.

Internal Service Request Administration

Manages all aspects of Internal service requests. In addition, can manage queues and administer the Internal Help Desk service application, including setup.

Create Activity

Allows creating activities.

Internal Service Request Administration

Manages all aspects of Internal service requests. In addition, can manage queues and administer the Internal Help Desk service application, including setup.

Create Article

Not Available

Internal Service Request Administration

Manages all aspects of Internal service requests. In addition, can manage queues and administer the Internal Help Desk service application, including setup.

Create Internal Service Request

Allows creation of an ISR service request.

Internal Service Request Administration

Manages all aspects of Internal service requests. In addition, can manage queues and administer the Internal Help Desk service application, including setup.

Create Maintenance Work Request

Allows the user to create a maintenance work request.

Internal Service Request Administration

Manages all aspects of Internal service requests. In addition, can manage queues and administer the Internal Help Desk service application, including setup.

Create Object Link

Allows the user to create an object link.

Internal Service Request Administration

Manages all aspects of Internal service requests. In addition, can manage queues and administer the Internal Help Desk service application, including setup.

Create Tag

Allows the user to create tags.

Internal Service Request Administration

Manages all aspects of Internal service requests. In addition, can manage queues and administer the Internal Help Desk service application, including setup.

Delete Activity

Allows deleting activities.

Internal Service Request Administration

Manages all aspects of Internal service requests. In addition, can manage queues and administer the Internal Help Desk service application, including setup.

Delete Internal Service Request

Allows deleting of an ISR service request.

Internal Service Request Administration

Manages all aspects of Internal service requests. In addition, can manage queues and administer the Internal Help Desk service application, including setup.

Delete Internal Service Request Attachment

Allows deleting an attachment from an ISR SR or ISR SR message.

Internal Service Request Administration

Manages all aspects of Internal service requests. In addition, can manage queues and administer the Internal Help Desk service application, including setup.

Delete Object Link

Allows the user to delete an object link.

Internal Service Request Administration

Manages all aspects of Internal service requests. In addition, can manage queues and administer the Internal Help Desk service application, including setup.

Edit Action Plan

Allows edit of an Action Plan.

Internal Service Request Administration

Manages all aspects of Internal service requests. In addition, can manage queues and administer the Internal Help Desk service application, including setup.

Edit Internal Service Request

Allows editing of an ISR service request.

Internal Service Request Administration

Manages all aspects of Internal service requests. In addition, can manage queues and administer the Internal Help Desk service application, including setup.

Edit Workflows

Allows creating, editing and reading of workflow automations.

Internal Service Request Administration

Manages all aspects of Internal service requests. In addition, can manage queues and administer the Internal Help Desk service application, including setup.

Export Workspace Data

Allows users to export data in Workspace

Internal Service Request Administration

Manages all aspects of Internal service requests. In addition, can manage queues and administer the Internal Help Desk service application, including setup.

Get Enterprise Assets by Service

Allows the query of enterprise asset details using a service.

Internal Service Request Administration

Manages all aspects of Internal service requests. In addition, can manage queues and administer the Internal Help Desk service application, including setup.

Manage Comparison Processes

Allows management of comparison processes

Internal Service Request Administration

Manages all aspects of Internal service requests. In addition, can manage queues and administer the Internal Help Desk service application, including setup.

Manage Configuration Packages

Allows management of configuration packages.

Internal Service Request Administration

Manages all aspects of Internal service requests. In addition, can manage queues and administer the Internal Help Desk service application, including setup.

Manage Data Visualization Configuration

Allows creation, modification and deletion of data visualization configurations either through UI pages or through REST service calls. For example, a data visualization could be configured to be displayed as a Bar chart.

Internal Service Request Administration

Manages all aspects of Internal service requests. In addition, can manage queues and administer the Internal Help Desk service application, including setup.

Manage Extensible Object

Allows the extension of the base application using the CRM Application Composer. Includes the ability to manage custom objects, as well as the ability to manage business events and e-mail templates, and custom subject areas for reporting.

Internal Service Request Administration

Manages all aspects of Internal service requests. In addition, can manage queues and administer the Internal Help Desk service application, including setup.

Manage Inbound Message

Allows create, update, delete and view of inbound messages

Internal Service Request Administration

Manages all aspects of Internal service requests. In addition, can manage queues and administer the Internal Help Desk service application, including setup.

Manage Interactive List Saved Search

Allows configuring interactive lists saved search

Internal Service Request Administration

Manages all aspects of Internal service requests. In addition, can manage queues and administer the Internal Help Desk service application, including setup.

Manage Internal Help Desk Service Queues

Allows the user to manage internal help desk queues and queue memberships.

Internal Service Request Administration

Manages all aspects of Internal service requests. In addition, can manage queues and administer the Internal Help Desk service application, including setup.

Manage Internal SR Team Members

Allows adding/removing a team member from an ISR service request.

Internal Service Request Administration

Manages all aspects of Internal service requests. In addition, can manage queues and administer the Internal Help Desk service application, including setup.

Manage Omnichannel Capacities

Allows defining the maximum number of active objects or interactions assigned to a user.

Internal Service Request Administration

Manages all aspects of Internal service requests. In addition, can manage queues and administer the Internal Help Desk service application, including setup.

Manage Omnichannel Presence and Availability

Allows management of the omnichannel availability for new work, presence menu and indicator.

Internal Service Request Administration

Manages all aspects of Internal service requests. In addition, can manage queues and administer the Internal Help Desk service application, including setup.

Manage Outbound Message

Allows a user to create, update, delete and view outbound messages.

Internal Service Request Administration

Manages all aspects of Internal service requests. In addition, can manage queues and administer the Internal Help Desk service application, including setup.

Manage Product Groups

Allows management of product groups and their attributes, lookups, mapping, profile options, templates and usages.

Internal Service Request Administration

Manages all aspects of Internal service requests. In addition, can manage queues and administer the Internal Help Desk service application, including setup.

Manage Scheduled Processes

Allows managment of Scheduled Processes

Internal Service Request Administration

Manages all aspects of Internal service requests. In addition, can manage queues and administer the Internal Help Desk service application, including setup.

Manage Sensing Agent

Allows administrator access to configure the sensingAgent REST service for the Oracle Assistant component embedded in Oracle Inside Sales application.

Internal Service Request Administration

Manages all aspects of Internal service requests. In addition, can manage queues and administer the Internal Help Desk service application, including setup.

Manage Service Queues

Allows management of service queues and queue memberships.

Internal Service Request Administration

Manages all aspects of Internal service requests. In addition, can manage queues and administer the Internal Help Desk service application, including setup.

Manage Setup Data Export and Import Processes

Allows management of the setup data export and import processes.

Internal Service Request Administration

Manages all aspects of Internal service requests. In addition, can manage queues and administer the Internal Help Desk service application, including setup.

Manage Signature

Allows the user to create or update a personal signature.

Internal Service Request Administration

Manages all aspects of Internal service requests. In addition, can manage queues and administer the Internal Help Desk service application, including setup.

Manage Smart Actions

Allows access to Smart Actions Framework REST operations.

Internal Service Request Administration

Manages all aspects of Internal service requests. In addition, can manage queues and administer the Internal Help Desk service application, including setup.

Manage SmartText

Allows creation, update and delete of a SmartText.

Internal Service Request Administration

Manages all aspects of Internal service requests. In addition, can manage queues and administer the Internal Help Desk service application, including setup.

Manage Tags

Allows the administrator to manage tags.

Internal Service Request Administration

Manages all aspects of Internal service requests. In addition, can manage queues and administer the Internal Help Desk service application, including setup.

Perform Quick Setup

Allows performing quick setup to speed up application implementation

Internal Service Request Administration

Manages all aspects of Internal service requests. In addition, can manage queues and administer the Internal Help Desk service application, including setup.

Personalize Analytics Dashboard Display

Allows create, update and delete of custom CX service infolets. Also, allows show/hide and rearrange the display order of the infolets.

Internal Service Request Administration

Manages all aspects of Internal service requests. In addition, can manage queues and administer the Internal Help Desk service application, including setup.

Personalize Help Desk Dashboard

Allows the user to show/hide and rearrange the display order of the help desk infolets.

Internal Service Request Administration

Manages all aspects of Internal service requests. In addition, can manage queues and administer the Internal Help Desk service application, including setup.

Publish SmartText

Allows scope of SmartText to be set to GLOBAL so that all users can view/use it.

Internal Service Request Administration

Manages all aspects of Internal service requests. In addition, can manage queues and administer the Internal Help Desk service application, including setup.

Receive Browser Notifications

Allows users to receive browser notifications from the notification framework. If notifications have links to objects, you will need appropriate privilege to view the object.

Internal Service Request Administration

Manages all aspects of Internal service requests. In addition, can manage queues and administer the Internal Help Desk service application, including setup.

Run CRM Export Process

This privilege would grant a user the ability to schedule CRM object to export to a file

Internal Service Request Administration

Manages all aspects of Internal service requests. In addition, can manage queues and administer the Internal Help Desk service application, including setup.

Run File Import Scheduler

Allows scheduling and monitoring the process that schedules file import activities.

Internal Service Request Administration

Manages all aspects of Internal service requests. In addition, can manage queues and administer the Internal Help Desk service application, including setup.

Run Purge Batch Assignment Information Process

Allows scheduling and monitoring of the process to purge the batch assignment data.

Internal Service Request Administration

Manages all aspects of Internal service requests. In addition, can manage queues and administer the Internal Help Desk service application, including setup.

Schedule Service Jobs

Allows scheduling of service related jobs, such as, closing of old service requests

Internal Service Request Administration

Manages all aspects of Internal service requests. In addition, can manage queues and administer the Internal Help Desk service application, including setup.

Set Up CRM Objects for Export

This privilege would grant a user the ability to register CRM objects for Export

Internal Service Request Administration

Manages all aspects of Internal service requests. In addition, can manage queues and administer the Internal Help Desk service application, including setup.

Set Up File Import Activity

Allows creating and maintaining import activities that contain process criteria, file mapping, and schedule to import external files containing business objects, such as customers and contacts, into staging tables.

Internal Service Request Administration

Manages all aspects of Internal service requests. In addition, can manage queues and administer the Internal Help Desk service application, including setup.

Set Up File Import Object and Mapping

Allows reviewing and registering business objects, such as sales leads and opportunities, intended for import from external files. Also allows creating and maintaining maps of external source file columns to target staging table columns for use in importing those business objects, such as sales leads, customers, contacts, and sales catalogs.

Internal Service Request Administration

Manages all aspects of Internal service requests. In addition, can manage queues and administer the Internal Help Desk service application, including setup.

Setup Action Plan

Allows action plan setup.

Internal Service Request Administration

Manages all aspects of Internal service requests. In addition, can manage queues and administer the Internal Help Desk service application, including setup.

Setup Object Links

Allows the user to setup object links.

Internal Service Request Administration

Manages all aspects of Internal service requests. In addition, can manage queues and administer the Internal Help Desk service application, including setup.

Setup Omnichannel

Allows the administration of channel instances and defining presentation and labeling for Availability Groups.

Internal Service Request Administration

Manages all aspects of Internal service requests. In addition, can manage queues and administer the Internal Help Desk service application, including setup.

Setup Service

Allows Service application setup

Internal Service Request Administration

Manages all aspects of Internal service requests. In addition, can manage queues and administer the Internal Help Desk service application, including setup.

Setup Service Assignment

Allows Service application assignment setup

Internal Service Request Administration

Manages all aspects of Internal service requests. In addition, can manage queues and administer the Internal Help Desk service application, including setup.

Setup Survey Integration Framework Template

Allows the user to setup survey integration framework.

Internal Service Request Administration

Manages all aspects of Internal service requests. In addition, can manage queues and administer the Internal Help Desk service application, including setup.

Submit Export Setup Data Process

Secures the setup data export process.

Internal Service Request Administration

Manages all aspects of Internal service requests. In addition, can manage queues and administer the Internal Help Desk service application, including setup.

Submit Import Setup Data Process

Secures the setup data import process.

Internal Service Request Administration

Manages all aspects of Internal service requests. In addition, can manage queues and administer the Internal Help Desk service application, including setup.

Update Activity

Allows editing activities.

Internal Service Request Administration

Manages all aspects of Internal service requests. In addition, can manage queues and administer the Internal Help Desk service application, including setup.

Update Internal Service Request Business Unit

Allows updating the business unit on an ISR service request.

Internal Service Request Administration

Manages all aspects of Internal service requests. In addition, can manage queues and administer the Internal Help Desk service application, including setup.

Use SmartText

Allows using SmartText.

Internal Service Request Administration

Manages all aspects of Internal service requests. In addition, can manage queues and administer the Internal Help Desk service application, including setup.

View Action Plan

Allows viewing of an Action Plan.

Internal Service Request Administration

Manages all aspects of Internal service requests. In addition, can manage queues and administer the Internal Help Desk service application, including setup.

View Activity

Allows viewing activities.

Internal Service Request Administration

Manages all aspects of Internal service requests. In addition, can manage queues and administer the Internal Help Desk service application, including setup.

View Adaptive Search Workspace

Allows users to view and access workspace powered by adaptive search

Internal Service Request Administration

Manages all aspects of Internal service requests. In addition, can manage queues and administer the Internal Help Desk service application, including setup.

View Administration Link

Privilege to view administration link in UI shell

Internal Service Request Administration

Manages all aspects of Internal service requests. In addition, can manage queues and administer the Internal Help Desk service application, including setup.

View Agent Internal Help Desk

Allows viewing of ISR Agent Help Desk.

Internal Service Request Administration

Manages all aspects of Internal service requests. In addition, can manage queues and administer the Internal Help Desk service application, including setup.

View Audit History

Allows to view the audit history of all the business object attributes enabled for auditing.

Internal Service Request Administration

Manages all aspects of Internal service requests. In addition, can manage queues and administer the Internal Help Desk service application, including setup.

View Chat Transcript

Allows the user to view chat transcripts.

Internal Service Request Administration

Manages all aspects of Internal service requests. In addition, can manage queues and administer the Internal Help Desk service application, including setup.

View Internal Service Request

Allows viewing of ISR service request(s).

Internal Service Request Administration

Manages all aspects of Internal service requests. In addition, can manage queues and administer the Internal Help Desk service application, including setup.

View Internal Service Request Agent Dashboard

Allows viewing of the ISR service representative dashboard. The dashboard contains analytical reports on service objects.

Internal Service Request Administration

Manages all aspects of Internal service requests. In addition, can manage queues and administer the Internal Help Desk service application, including setup.

View Internal Service Request Manager Dashboard

Allows viewing of the ISR service manager dashboard. The dashboard contains analytical reports on service objects.

Internal Service Request Administration

Manages all aspects of Internal service requests. In addition, can manage queues and administer the Internal Help Desk service application, including setup.

View Named Routes

Allows viewing and grouping all functional navigation flows across channels into a single name

Internal Service Request Administration

Manages all aspects of Internal service requests. In addition, can manage queues and administer the Internal Help Desk service application, including setup.

View Navigator Menu

Allows viewing navigator metadata information

Internal Service Request Administration

Manages all aspects of Internal service requests. In addition, can manage queues and administer the Internal Help Desk service application, including setup.

View Object Link

Allows the user to view an object link.

Internal Service Request Administration

Manages all aspects of Internal service requests. In addition, can manage queues and administer the Internal Help Desk service application, including setup.

View Sales Organization

Allows viewing of the sales organization.

Internal Service Request Administration

Manages all aspects of Internal service requests. In addition, can manage queues and administer the Internal Help Desk service application, including setup.

View Sensing Agent

Allows access to the sensingAgent REST service for the Oracle Assistant component embedded in Oracle Inside Sales application

Internal Service Request Administration

Manages all aspects of Internal service requests. In addition, can manage queues and administer the Internal Help Desk service application, including setup.

View Smart Actions

Allows read and view access to Smart Actions Framework data.

Interview Definition Authoring

Manage access for authoring Interview definitions.

Check-in Interview Definitions

Allow access to check-in Interview definitions.

Interview Definition Authoring

Manage access for authoring Interview definitions.

Check-out Interview Definitions

Allow access to check-out Interview definitions.

Interview Definition Authoring

Manage access for authoring Interview definitions.

Copy Interview Definitions

Allow access to copy Interview definitions.

Interview Definition Authoring

Manage access for authoring Interview definitions.

Create Interview Definitions

Allow access to create Interview definitions.

Interview Definition Authoring

Manage access for authoring Interview definitions.

Update Interview Definitions

Allow access to update Interview definitions.

Interview Definition Managing

Manage access for deleting and forcing checkout of Interview definitions.

Change Interview Definition Owner

Allow access to change the owner of Interview definitions.

Interview Definition Managing

Manage access for deleting and forcing checkout of Interview definitions.

Delete Interview Definitions

Allow access to delete Interview definitions.

Interview Definition Managing

Manage access for deleting and forcing checkout of Interview definitions.

Force Checkout Interview Definitions

Allow access to force checkout Interview definitions.

Interview Definition Publishing

Manage access for publishing and unpublishing Interview definitions.

Publish Interview Definitions

Allow access to publish Interview definitions.

Interview Definition Publishing

Manage access for publishing and unpublishing Interview definitions.

Unpublish Interview Definitions

Allow access to unpublish Interview definitions.

Interview Definition Viewing

Manage access for viewing Interview definitions.

View Interview Definitions

Allow access to view the Interviews menu item and Interviews page.

Manage User Account

Manages user roles.

Copy Personal Data to LDAP

Allows copy of worker personal data to LDAP

Manage User Account

Manages user roles.

Manage User Account

Allows access to Manage User Account.

Manage User Account

Manages user roles.

Manage User Account and My Account

Allows access to the page components that are common to My Account and Manage User Account.

Manage User Account

Manages user roles.

Reset Password

Allows reset password links to be emailed to users.

Manage Users

Creates and updates users and assigns roles to users.

Manage User Details

Allows management of user account information.

Resource Administration

Administers resource information.

Add Trading Community Resource to My Social Network

Allows the addition of a resource to their social network.

Resource Administration

Administers resource information.

Administer Sandbox

Allows administration of all sandboxes.

Resource Administration

Administers resource information.

Contact Trading Community Resource

Allows emailing, calling, and instant messenging a resource. If assigning, also assign the ability to view trading community resource details.

Resource Administration

Administers resource information.

Edit Trading Community Resource Profile

Allows the update of resource profile information. If assigning, also assign the ability to view the trading community resource profile.

Resource Administration

Administers resource information.

Enter Trading Community Resource Information

Allows the specification of resource information.

Resource Administration

Administers resource information.

Identify Trading Community Person as a Trading Community Resource

Allows the identification of existing people as resources.

Resource Administration

Administers resource information.

Manage All Application Profile Values

Allows management of all application profile option settings and values at various levels to control application behavior.

Resource Administration

Administers resource information.

Manage Application Attachment Category

Manage application attachment categories

Resource Administration

Administers resource information.

Manage Application Attachment Entity

Manage application attachment entities

Resource Administration

Administers resource information.

Manage Application Common Lookup

Not Available

Resource Administration

Administers resource information.

Manage Application Data Security Policy

Allows management of security policies that restrict access to functions and data, such as preventing particular values from being accessed in a chart of account segment.

Resource Administration

Administers resource information.

Manage Application Database Resource

Manage application database resources for data security

Resource Administration

Administers resource information.

Manage Application Descriptive Flexfield

Allows management of application descriptive flexfields.

Resource Administration

Administers resource information.

Manage Application Extensible Flexfield

Manage implementation of the Extensible Flexfield feature on a given entity.

Resource Administration

Administers resource information.

Manage Application Flexfield Value Set

Allows management of value sets to validate the content of a flexfield segment. Value sets provide declarative validation for use in applications flexfield attributes and key segments.

Resource Administration

Administers resource information.

Manage Application Message

Manage an end-user message, shown in the User Interface. Messages can have different types, such as Error, Warning, Information. Messages are translated and can be re-used across products. Exampe: "File not found", "Table '&TABLE' does not exist".

Resource Administration

Administers resource information.

Manage Application Profile Category

Manage application profile option categories

Resource Administration

Administers resource information.

Manage Application Profile Option

Manage Application Profile Options: Manage the level the value can be changed

Resource Administration

Administers resource information.

Manage Application Reference Data Set

Manage Application Reference Data set. Maintain reference data set attributes.

Resource Administration

Administers resource information.

Manage Application Reference Data Set Assignment

Manage Application Reference Data Set Assignments. Create and edit reference data set assignments.

Resource Administration

Administers resource information.

Manage Application Set-Enabled Lookup

Manage sub-type entities stored in the Application Set-Enabled Lookup entity. Lookup Types are lists of values such as Days of the Week or Yes/No which can be used to validate column values.

Resource Administration

Administers resource information.

Manage Application Standard Lookup

Manage sub-type entities stored in the Application Standard Lookup Values entity. Lookup Types are lists of values such as "Days of the Week" or "Yes/No" which can be used to validate columns values.

Resource Administration

Administers resource information.

Manage Application Taxonomy

Manage hierarchical classification of Applications Taxonomy tree. A node in the Application Taxonomy Tree can be a Product Line, Product Family, Product or Logical Business Area.

Resource Administration

Administers resource information.

Manage Customer Data Management Foundation Custom Objects

Allows access to custom objects in Customer Data Management Foundation.

Resource Administration

Administers resource information.

Manage Goal Management Notifications

Manage Goal Management Notifications

Resource Administration

Administers resource information.

Manage My Application Profile Values

Manage My Application Profile Values. Access to manage profile values at the user level.

Resource Administration

Administers resource information.

Manage Person Talent Profile

Allows management of talent profile for a person.

Resource Administration

Administers resource information.

Manage Talent Education Establishment

Allows management of talent educational establishments.

Resource Administration

Administers resource information.

Manage Talent Notifications

Allows management of talent management notifications.

Resource Administration

Administers resource information.

Manage Talent Profile Content Item

Allows management of talent profile content items.

Resource Administration

Administers resource information.

Manage Talent Profile Rating Model

Allows management of talent profile rating models.

Resource Administration

Administers resource information.

Manage Talent Profile Sources

Allows management of talent profile subscribers.

Resource Administration

Administers resource information.

Manage Trading Community Resource

Allows the specification of resources for any employees or partner members who are to be associated to leads, opportunities, and territories and given sales credits or compensated for that work.

Resource Administration

Administers resource information.

Manage Trading Community Resource Address

Allows the management of resource addresses. If assigning, also assign the ability to view the trading community resource address.

Resource Administration

Administers resource information.

Manage Trading Community Resource Contact Information

Allows the management of resource contact information. If assigning, also assign the ability to view the trading community resource contact information.

Resource Administration

Administers resource information.

Manage Trading Community Resource History

Allows the management of resource historical information. If assigning, also assign the ability to view the trading community resource history.

Resource Administration

Administers resource information.

Manage Trading Community Resource Lookups

Allows the specification of lookup values that provide choices when defining resources, such as party usages available for resources.

Resource Administration

Administers resource information.

Manage Trading Community Resource Note

Allows the specification of resource notes. If assigning also assign the ability to view the trading community resource note.

Resource Administration

Administers resource information.

Manage Trading Community Resource Note Descriptive Flexfields

Allows the specification of additional fields which enter and track information that is not otherwise captured. Descriptive flexfields can be validated and dependent on other values entered in other areas of the page.

Resource Administration

Administers resource information.

Manage Trading Community Resource Note Type

Allows the specification of note types, such as person details, to categorize notes entered for resources. When mapped, note type values are limited to resources.

Resource Administration

Administers resource information.

Manage Trading Community Resource Note Type Mapping

Allows the specification of the mapping that provides a tailored list of note type values for resources. When no mapping is specified, note type values mapped to the object Note are used.

Resource Administration

Administers resource information.

Manage Trading Community Resource Organization Memberships

Allows the specification of resource organization members. If assigning, also assign the ability to view the trading community resource organization memberships.

Resource Administration

Administers resource information.

Manage Trading Community Resource Role Assignments

Allows the management of resource role assignments. If assigning also assign the ability to view the trading community resource role assignments.

Resource Administration

Administers resource information.

Manage Trading Community Resource Sales Representative Information

Allows the management of resource saleperson setup information. If assigning, also assign the ability to view the trading community resource sales representative information.

Resource Administration

Administers resource information.

Manage Trading Community Resource Skills

Allows the management of resource skills information. If assigning, also assign the ability to view the trading community resource skills.

Resource Administration

Administers resource information.

Manage Trading Community Resource Social Network

Allows the management of a resource social network. If assigning, also assign the ability to view the trading community resource social network.

Resource Administration

Administers resource information.

Manage Trading Community Resource Team Memberships

Allows the management of resource team members. If assigning also assign the ability to view the trading community resource team memberships.

Resource Administration

Administers resource information.

Remove Trading Community Resource

Allows the removal of resources.

Resource Administration

Administers resource information.

Reset Password

Allows reset password links to be emailed to users.

Resource Administration

Administers resource information.

Search Trading Community Resource

Allows the search of resources.

Resource Administration

Administers resource information.

Upload Trading Community Resource Picture

Allows the upload of resource pictures. If assigning, also assign the ability to view trading community resource details.

Resource Administration

Administers resource information.

View Administration Link

Privilege to view administration link in UI shell

Resource Administration

Administers resource information.

View Trading Community Resource Address

Allows viewing of resource addresses. If assigning, also assign the ability to view trading community resource details.

Resource Administration

Administers resource information.

View Trading Community Resource Administration Detail Information

Allows viewing of resource administration setup information.

Resource Administration

Administers resource information.

View Trading Community Resource Collaboration Information

Allows viewing of resource social network information.

Resource Administration

Administers resource information.

View Trading Community Resource Contact Information

Allows viewing of resource contact information.

Resource Administration

Administers resource information.

View Trading Community Resource Details

Allows viewing of resource basic information, such as name, primary phone, primary address, and primary e-mail.

Resource Administration

Administers resource information.

View Trading Community Resource History

Allows viewing of archived resource information.

Resource Administration

Administers resource information.

View Trading Community Resource Note

Allows viewing of resource notes. If assigning, also assign the ability to view trading community resource details.

Resource Administration

Administers resource information.

View Trading Community Resource Organization Memberships

Allows viewing of sales, marketing, and partner organization information.

Resource Administration

Administers resource information.

View Trading Community Resource Overview Information

Allows viewing of an overview for partner, marketing, and sales organization transaction information. If assigning, also assign the ability to view trading community resource details.

Resource Administration

Administers resource information.

View Trading Community Resource Profile

Allows viewing of resource profile information. If assigning, also assign the ability to view trading community resource details.

Resource Administration

Administers resource information.

View Trading Community Resource Role Assignments

Allows viewing of resource role assignments. If assigning, also assign the ability to view trading community resource details.

Resource Administration

Administers resource information.

View Trading Community Resource Sales Representative Information

Allows viewing of salesperson setup information, such as sales credits.

Resource Administration

Administers resource information.

View Trading Community Resource Skills

Allows viewing of resource skills information, such as language, competencies, and product expertise. If assigning, also assign the ability to view trading community resource details.

Resource Administration

Administers resource information.

View Trading Community Resource Social Network

Allows viewing of a resource's social network.

Resource Administration

Administers resource information.

View Trading Community Resource Team Memberships

Allows viewing of resource team memberships. If assigning, also assign the ability to view trading community resource details.

Resource Organization Administration

Administers resource organizations.

Manage Application Tree

Manage application trees and tree versions

Resource Organization Administration

Administers resource organizations.

Manage Application Tree Label

Manage application tree labels

Resource Organization Administration

Administers resource organizations.

Manage Application Tree Structure

Manage application tree structures

Resource Organization Administration

Administers resource organizations.

Manage Resource Organization Member Descriptive Flexfields

Not Available

Resource Organization Administration

Administers resource organizations.

Manage Trading Community Resource Organization

Allows the specification of partner resource organizations used to create partner organization hierarchies. If assigning, also assign the ability to view the trading community resource organization

Resource Organization Administration

Administers resource organizations.

Manage Trading Community Resource Organization Hierarchy

Allows the specification of sales, marketing, and partner organization hierarchies used to automatically generate reporting hierarchies. If assigning, also assign the ability to view the trading community resource organization hierarchy.

Resource Organization Administration

Administers resource organizations.

Manage Trading Community Resource Organization Members

Allows the specification of resources, such as employee, contractor and partner member, to sales, marketing and partner organizations.

Resource Organization Administration

Administers resource organizations.

Run Trading Community Resource Reporting Hierarchy Generation

Allows the running of the process that generates the resource reporting hierarchy.

Resource Organization Administration

Administers resource organizations.

Search Trading Community Resource Organization

Not Available

Resource Organization Administration

Administers resource organizations.

Search Trading Community Resource Organization Hierarchies

Allows the search of resource organization hierarchies. If assigning, also assign the ability to view the trading community resource organization hierarchies.

Resource Organization Administration

Administers resource organizations.

View Trading Community Organization Resource Members

Allows viewing sales, marketing, and partner organization members.

Resource Organization Administration

Administers resource organizations.

View Trading Community Resource Organization

Allows viewing of sales, marketing, and partner organization information.

Resource Organization Administration

Administers resource organizations.

View Trading Community Resource Organization Details

Allows viewing of sales, marketing, and partner organization membership information.

Resource Organization Administration

Administers resource organizations.

View Trading Community Resource Organization Hierarchies

Allows viewing of organization hierarchies for sales, marketing, and partner organizations.

Resource Organization Administration

Administers resource organizations.

View Trading Community Resource Organization Hierarchy

Allows viewing of organization hierarchies for sales, marketing, and partner organizations.

Resource Organization Administration

Administers resource organizations.

View Trading Community Resource Organization Hierarchy Details

Allows viewing of organization hierarchy structures for sales, marketing, and partner organizations.

Resource Organization Administration

Administers resource organizations.

View Trading Community Resource Organization Team Memberships

Allows viewing of sales, marketing, and partner team membership information.

Resource Organization Administration

Administers resource organizations.

View Trading Community Resource Organization Usage Information

Allows viewing of sales, marketing, and partner organization usage information.

Resource Organization Administration

Administers resource organizations.

View Trading Community Resource Overview Information

Allows viewing of an overview for partner, marketing, and sales organization transaction information. If assigning, also assign the ability to view trading community resource details.

Resource Team Administration

Defines resource teams.

Edit Trading Community Resource Team Basic Information

Allows the update of resource team information.

Resource Team Administration

Defines resource teams.

Enter Trading Community Resource Team Information

Allows the specification of resource team information.

Resource Team Administration

Defines resource teams.

Manage Resource Team Descriptive Flexfields

Allows the specification of additional fields to enter and track information that is not otherwise captured. Descriptive flexfields can be validated and dependent on other values entered in other areas of the page.

Resource Team Administration

Defines resource teams.

Manage Resource Team Member Descriptive Flexfields

Not Available

Resource Team Administration

Defines resource teams.

Manage Trading Community Resource Team

Allows the specification of groups of resources that work together, usually across organization hierarchy boundaries. For example, define marketing teams for campaigns. If assigning, also assign the ability to view the trading community resource team.

Resource Team Administration

Defines resource teams.

Manage Trading Community Resource Team Members

Allows the management of resource team members. If assigning, also assign the ability to view the trading community resource team members.

Resource Team Administration

Defines resource teams.

Manage Trading Community Resource Team Usages

Allows the management of resource team usages. If assigning, also assign the ability to view the manage trading community resource team usages.

Resource Team Administration

Defines resource teams.

Remove Trading Community Resource Team

Allows the removal of resource teams. If assigning, also assign the ability to view the trading community resource team.

Resource Team Administration

Defines resource teams.

Search Trading Community Resource Team

Allows the search of resource teams. If assigning, also assign the ability to view the trading community resource team.

Resource Team Administration

Defines resource teams.

View Trading Community Resource Overview Information

Allows viewing of an overview for partner, marketing, and sales organization transaction information. If assigning, also assign the ability to view trading community resource details.

Resource Team Administration

Defines resource teams.

View Trading Community Resource Team

Allows viewing of resource team information.

Resource Team Administration

Defines resource teams.

View Trading Community Resource Team Details

Allows viewing of resource team details.

Resource Team Administration

Defines resource teams.

View Trading Community Resource Team Members

Allows viewing of resource team members.

Resource Team Administration

Defines resource teams.

View Trading Community Resource Team Usages

Allows viewing of resource team usages.

Service Generative AI User

Can use generative AI features across Oracle Fusion Service including but not limited to Service Center, Knowledge Management and Chat areas. Usage requires access to all generative AI API's essential to input data and fetch results from the LLM model.

Access Case Summarization APIs

Allows access to the APIs to use Case summarization feature

Service Generative AI User

Can use generative AI features across Oracle Fusion Service including but not limited to Service Center, Knowledge Management and Chat areas. Usage requires access to all generative AI API's essential to input data and fetch results from the LLM model.

Access HR Help Desk Request Summarization APIs

Allows access to the APIs to use HR Help Desk Request summarization feature

Service Generative AI User

Can use generative AI features across Oracle Fusion Service including but not limited to Service Center, Knowledge Management and Chat areas. Usage requires access to all generative AI API's essential to input data and fetch results from the LLM model.

Access Internal Help Desk Request Summarization APIs

Allows access to the APIs to use Internal Help Desk Request summarization feature

Service Generative AI User

Can use generative AI features across Oracle Fusion Service including but not limited to Service Center, Knowledge Management and Chat areas. Usage requires access to all generative AI API's essential to input data and fetch results from the LLM model.

Access SR Summarization APIs

Allows access to the APIs to fetch SR summarizations

Service Generative AI User

Can use generative AI features across Oracle Fusion Service including but not limited to Service Center, Knowledge Management and Chat areas. Usage requires access to all generative AI API's essential to input data and fetch results from the LLM model.

Chat Knowledge Article Summary Extraction Service

Allows for a generative AI-created answer extraction of Knowledge Management articles that can be included in chat messages along with a link to the source document.

Service Generative AI User

Can use generative AI features across Oracle Fusion Service including but not limited to Service Center, Knowledge Management and Chat areas. Usage requires access to all generative AI API's essential to input data and fetch results from the LLM model.

Chat Transcript Summary Service for Transfers and Conferences

Allows for the creation of a generative AI chat transcript summary that will be passed to agents when receiving chat transfer or conference offers.

Service Generative AI User

Can use generative AI features across Oracle Fusion Service including but not limited to Service Center, Knowledge Management and Chat areas. Usage requires access to all generative AI API's essential to input data and fetch results from the LLM model.

Generative AI Wrap Up Summary Service

Allows for the creation of a generative AI summary that will be inserted into wrap up notes at the end of an interaction.

Data Security Policies

This table lists data security policies and their enforcement across analytics application for the Internal Help Desk Administrator job role.

Business Object Policy Description Policy Store Implementation

Activity

An Internal Help Desk Administrator can delete activity a member of an access group associated to the activity with delete access

Role: Access Groups Enablement

Privilege: Delete Activity (Data)

Resource: Activity

Activity

An Internal Help Desk Administrator can update activity a member of an access group associated to the activity with update access

Role: Access Groups Enablement

Privilege: Update Activity (Data)

Resource: Activity

Activity

An Internal Help Desk Administrator can view activity a member of an access group associated to the activity

Role: Access Groups Enablement

Privilege: View Activity (Data)

Resource: Activity

Application Attachment Category

An Internal Help Desk Administrator can delete application attachment for all service categories that are visible to internal users

Role: Internal Service Request Administration

Privilege: Delete Application Attachment

Resource: Application Attachment Category

Application Attachment Category

An Internal Help Desk Administrator can read application attachment for all service categories that are visible to internal users

Role: Internal Service Request Administration

Privilege: Read Application Attachment

Resource: Application Attachment Category

Application Attachment Category

An Internal Help Desk Administrator can update application attachment for all service categories that are visible to internal users

Role: Internal Service Request Administration

Privilege: Update Application Attachment

Resource: Application Attachment Category

Business Unit

An Internal Help Desk Administrator can choose business unit organization for business units in their organization security profile

Role: Resource Administration

Privilege: Choose Business Unit Organization (Data)

Resource: Business Unit

CRM Asset

An Internal Help Desk Administrator can delete asset a member of an access group associated to the asset with delete access

Role: Access Groups Enablement

Privilege: Delete Asset (Data)

Resource: CRM Asset

CRM Asset

An Internal Help Desk Administrator can update asset a member of an access group associated to the asset with update access

Role: Access Groups Enablement

Privilege: Update Asset (Data)

Resource: CRM Asset

CRM Asset

An Internal Help Desk Administrator can view asset a member of an access group associated to the asset

Role: Access Groups Enablement

Privilege: View Asset (Data)

Resource: CRM Asset

Cases

An Internal Help Desk Administrator can delete case header a member of an access group associated to the case with delete access

Role: Access Groups Enablement

Privilege: Delete Case Header (Data)

Resource: Cases

Cases

An Internal Help Desk Administrator can update case header a member of an access group associated to the case with update access

Role: Access Groups Enablement

Privilege: Update Case Header (Data)

Resource: Cases

Cases

An Internal Help Desk Administrator can view case header a member of an access group associated to the case

Role: Access Groups Enablement

Privilege: View Case Header (Data)

Resource: Cases

Conversation

A Internal Help Desk Administrator can manage conversation for all internal help desk conversations

Role: Internal Help Desk Administrator

Privilege: Manage Conversation (Data)

Resource: Conversation

Conversation

An Internal Help Desk Administrator can delete conversation a member of an access group associated to the conversation with delete access

Role: Access Groups Enablement

Privilege: Delete Conversation (Data)

Resource: Conversation

Conversation

An Internal Help Desk Administrator can update conversation a member of an access group associated to the conversation with update access

Role: Access Groups Enablement

Privilege: Update Conversation (Data)

Resource: Conversation

Conversation

An Internal Help Desk Administrator can view conversation a member of an access group associated to the conversation

Role: Access Groups Enablement

Privilege: View Conversation (Data)

Resource: Conversation

Conversation Message

A Internal Help Desk Administrator can manage conversation message for all internal help desk collaboration messages

Role: Internal Help Desk Administrator

Privilege: Manage Conversation Message (Data)

Resource: Conversation Message

Conversation Message

An Internal Help Desk Administrator can delete conversation message a member of an access group associated to the conversation message with delete access

Role: Access Groups Enablement

Privilege: Delete Conversation Message (Data)

Resource: Conversation Message

Conversation Message

An Internal Help Desk Administrator can update conversation message a member of an access group associated to the conversation message with update access

Role: Access Groups Enablement

Privilege: Update Conversation Message (Data)

Resource: Conversation Message

Conversation Message

An Internal Help Desk Administrator can view conversation message a member of an access group associated to the conversation message

Role: Access Groups Enablement

Privilege: View Conversation Message (Data)

Resource: Conversation Message

Deal Registration Product

An Internal Help Desk Administrator can manage deal registration product a member of an access group associated to the deal registration with update access

Role: Access Groups Enablement

Privilege: Manage Deal Registration Product (Data)

Resource: Deal Registration Product

Deal Registration Product

An Internal Help Desk Administrator can view deal registration product a member of an access group associated to the deal registration

Role: Access Groups Enablement

Privilege: View Deal Registration Product (Data)

Resource: Deal Registration Product

Deal Registration Summary

An Internal Help Desk Administrator can update deal registration approval details a member of an access group associated to the deal registration with update or full access and deal is in pending approval status

Role: Access Groups Enablement

Privilege: Update Deal Registration Approval Details (Data)

Resource: Deal Registration Summary

Deal Registration Summary

An Internal Help Desk Administrator can update deal registration deal details a member of an access group associated to the deal registration with full access

Role: Access Groups Enablement

Privilege: Update Deal Registration Deal Details (Data)

Resource: Deal Registration Summary

Deal Registration Summary

An Internal Help Desk Administrator can update deal registration deal details a member of an access group associated to the deal registration with update access and deal is in draft, returned or withdrawn status

Role: Access Groups Enablement

Privilege: Update Deal Registration Deal Details (Data)

Resource: Deal Registration Summary

Deal Registration Summary

An Internal Help Desk Administrator can update deal registration opportunity details a member of an access group associated to the deal registration with full access

Role: Access Groups Enablement

Privilege: Update Deal Registration Opportunity Details (Data)

Resource: Deal Registration Summary

Deal Registration Summary

An Internal Help Desk Administrator can update deal registration opportunity details a member of an access group associated to the deal registration with update access and deal is in pending approval or approved status

Role: Access Groups Enablement

Privilege: Update Deal Registration Opportunity Details (Data)

Resource: Deal Registration Summary

Deal Registration Summary

An Internal Help Desk Administrator can update deal registration partner details a member of an access group associated to the deal registration with update access and deal is in draft, returned or withdrawn status and the deal is created by an internal user

Role: Access Groups Enablement

Privilege: Update Deal Registration Partner Details (Data)

Resource: Deal Registration Summary

Deal Registration Summary

An Internal Help Desk Administrator can view deal registration a member of an access group associated to the deal registration

Role: Access Groups Enablement

Privilege: View Deal Registration (Data)

Resource: Deal Registration Summary

Deal Registration Team

An Internal Help Desk Administrator can manage deal registration team a member of an access group associated to the deal registration with update access

Role: Access Groups Enablement

Privilege: Manage Deal Registration Team (Data)

Resource: Deal Registration Team

Deal Registration Team

An Internal Help Desk Administrator can view deal registration team a member of an access group associated to the deal registration

Role: Access Groups Enablement

Privilege: View Deal Registration Team (Data)

Resource: Deal Registration Team

Department

An Internal Help Desk Administrator can choose department for departments in their organization security profile

Role: Resource Organization Administration

Privilege: Choose Department (Data)

Resource: Department

Employee Resource File Import Activity

An Internal Help Desk Administrator can view employee resource file import activity object type for all employee resource file import activities of object type 'employee resource'

Role: Resource Administration

Privilege: View Employee Resource File Import Activity Object Type (Data)

Resource: Employee Resource File Import Activity

Employee Resource File Import Mapping

An Internal Help Desk Administrator can view employee resource file import mapping object type for all employee resource file import mappings of object type 'employee resource'

Role: Resource Administration

Privilege: View Employee Resource File Import Mapping Object Type (Data)

Resource: Employee Resource File Import Mapping

Employee Resource File Import Object

An Internal Help Desk Administrator can view employee resource file import object type for all employee resource file import objects of object type 'employee resource'

Role: Resource Administration

Privilege: View Employee Resource File Import Object Type (Data)

Resource: Employee Resource File Import Object

Express Report Definitions

An Internal Help Desk Administrator can delete express report access the express reports for table zca_srt_report_def as a member of an access group associated to express reporting with delete access

Role: Access Groups Enablement

Privilege: Delete Express Report (Data)

Resource: Express Report Definitions

Express Report Definitions

An Internal Help Desk Administrator can update express report access the express reports for table zca_srt_report_def as a member of an access group associated to express reporting with update access

Role: Access Groups Enablement

Privilege: Update Express Report (Data)

Resource: Express Report Definitions

Express Report Definitions

An Internal Help Desk Administrator can view express report access the express reports for table zca_srt_report_def as a member of an access group associated to express reporting

Role: Access Groups Enablement

Privilege: View Express Report (Data)

Resource: Express Report Definitions

Field Service Work Order

An Internal Help Desk Administrator can delete field service work order a member of an access group associated to the field service work order with delete access

Role: Access Groups Enablement

Privilege: Delete Field Service Work Order (Data)

Resource: Field Service Work Order

Field Service Work Order

An Internal Help Desk Administrator can update field service work order a member of an access group associated to the field service work order with update access

Role: Access Groups Enablement

Privilege: Update Field Service Work Order (Data)

Resource: Field Service Work Order

Field Service Work Order

An Internal Help Desk Administrator can view field service work order a member of an access group associated to the field service work order

Role: Access Groups Enablement

Privilege: View Field Service Work Order (Data)

Resource: Field Service Work Order

File Export Batch

An Internal Help Desk Administrator can view file export batch for all export batches

Role: Internal Service Request Administration

Privilege: View File Export Batch (Data)

Resource: File Export Batch

File Import Activity

An Internal Help Desk Administrator can view standard file import activity object type for all standard file import activities that are accessible for conversation message administration

Role: Conversation Message Administration

Privilege: View Standard File Import Activity Object Type

Resource: File Import Activity

File Import Activity

An Internal Help Desk Administrator can view standard file import activity object type for all standard file import activities that are accessible for internal help desk administration

Role: Internal Service Request Administration

Privilege: View Standard File Import Activity Object Type

Resource: File Import Activity

File Import Activity

An Internal Help Desk Administrator can view standard file import mapping object type for all standard file import activities that are accessible for internal help desk administration

Role: Internal Service Request Administration

Privilege: View Standard File Import Mapping Object Type

Resource: File Import Activity

File Import Mapping

An Internal Help Desk Administrator can view standard file import mapping object type for all standard file import maps that are accessible for conversation message administration

Role: Conversation Message Administration

Privilege: View Standard File Import Mapping Object Type

Resource: File Import Mapping

File Import Mapping

An Internal Help Desk Administrator can view standard file import mapping object type for all standard file import maps that are accessible for internal help desk administration

Role: Internal Service Request Administration

Privilege: View Standard File Import Mapping Object Type

Resource: File Import Mapping

HR Job

An Internal Help Desk Administrator can choose hr job for all jobs in the enterprise

Role: Resource Administration

Privilege: Choose HR Job (Data)

Resource: HR Job

Inbound Message Detail

An Internal Help Desk Administrator can manage inbound message for all inbound messages sent to a internal help desk channel

Role: Internal Service Request Administration

Privilege: Manage Inbound Message (Data)

Resource: Inbound Message Detail

Installed Base Asset

A Internal Help Desk Administrator can manage installed base asset for all enterprise assets

Role: Internal Help Desk Administrator

Privilege: Manage Installed Base Asset (Data)

Resource: Installed Base Asset

Legal Employer

An Internal Help Desk Administrator can choose legal employer for legal employers in their organization security profile

Role: Resource Administration

Privilege: Choose Legal Employer (Data)

Resource: Legal Employer

MDF Budget

An Internal Help Desk Administrator can delete marketing budget a member of an access group associated to the mdf budget with delete access and budget status is draft

Role: Access Groups Enablement

Privilege: Delete Marketing Budget (Data)

Resource: MDF Budget

MDF Budget

An Internal Help Desk Administrator can update marketing budget a member of an access group associated to the mdf budget with update access

Role: Access Groups Enablement

Privilege: Update Marketing Budget (Data)

Resource: MDF Budget

MDF Budget

An Internal Help Desk Administrator can view marketing budget a member of an access group associated to the mdf budget

Role: Access Groups Enablement

Privilege: View Marketing Budget (Data)

Resource: MDF Budget

MDF Budget Team

An Internal Help Desk Administrator can delete marketing budget team a member of an access group associated to the mdf budget with delete access

Role: Access Groups Enablement

Privilege: Delete Marketing Budget Team (Data)

Resource: MDF Budget Team

MDF Budget Team

An Internal Help Desk Administrator can update marketing budget team a member of an access group associated to the mdf budget with update access

Role: Access Groups Enablement

Privilege: Update Marketing Budget Team (Data)

Resource: MDF Budget Team

MDF Budget Team

An Internal Help Desk Administrator can view marketing budget team a member of an access group associated to the mdf budget

Role: Access Groups Enablement

Privilege: View Marketing Budget Team (Data)

Resource: MDF Budget Team

MDF Claim

An Internal Help Desk Administrator can delete marketing claim a member of an access group associated to the mdf claim with delete or full access and the claim status is draft

Role: Access Groups Enablement

Privilege: Delete Marketing Claim (Data)

Resource: MDF Claim

MDF Claim

An Internal Help Desk Administrator can update marketing claim approval details a member of an access group associated to the mdf claim with update or full access and the claim status is pending approval

Role: Access Groups Enablement

Privilege: Update Marketing Claim Approval Details (Data)

Resource: MDF Claim

MDF Claim

An Internal Help Desk Administrator can update marketing claim details a member of an access group associated to the mdf claim with update or full access and the claim status is draft, returned, failed or withdrawn

Role: Access Groups Enablement

Privilege: Update Marketing Claim Details (Data)

Resource: MDF Claim

MDF Claim

An Internal Help Desk Administrator can update marketing claim partner details a member of an access group associated to the mdf claim with update or full access and the claim status is draft, returned, failed or withdrawn

Role: Access Groups Enablement

Privilege: Update Marketing Claim Partner Details (Data)

Resource: MDF Claim

MDF Claim

An Internal Help Desk Administrator can view marketing claim a member of an access group associated to the mdf claim

Role: Access Groups Enablement

Privilege: View Marketing Claim (Data)

Resource: MDF Claim

MDF Claim Settlement

An Internal Help Desk Administrator can delete marketing claim settlement a member of an access group associated to the mdf claim with delete access

Role: Access Groups Enablement

Privilege: Delete Marketing Claim Settlement (Data)

Resource: MDF Claim Settlement

MDF Claim Settlement

An Internal Help Desk Administrator can update marketing claim settlement a member of an access group associated to the mdf claim with update access

Role: Access Groups Enablement

Privilege: Update Marketing Claim Settlement (Data)

Resource: MDF Claim Settlement

MDF Claim Settlement

An Internal Help Desk Administrator can update marketing claim settlement details a member of an access group associated to the mdf claim with update access

Role: Access Groups Enablement

Privilege: Update Marketing Claim Settlement Details (Data)

Resource: MDF Claim Settlement

MDF Claim Settlement

An Internal Help Desk Administrator can view marketing claim settlement a member of an access group associated to the mdf claim

Role: Access Groups Enablement

Privilege: View Marketing Claim Settlement (Data)

Resource: MDF Claim Settlement

MDF Claim Team

An Internal Help Desk Administrator can delete marketing claim team a member of an access group associated to the mdf claim with delete access

Role: Access Groups Enablement

Privilege: Delete Marketing Claim Team (Data)

Resource: MDF Claim Team

MDF Claim Team

An Internal Help Desk Administrator can update marketing claim team a member of an access group associated to the mdf claim with update access

Role: Access Groups Enablement

Privilege: Update Marketing Claim Team (Data)

Resource: MDF Claim Team

MDF Claim Team

An Internal Help Desk Administrator can view marketing claim team a member of an access group associated to the mdf claim

Role: Access Groups Enablement

Privilege: View Marketing Claim Team (Data)

Resource: MDF Claim Team

MDF Request

An Internal Help Desk Administrator can delete marketing fund request a member of an access group associated to the mdf request with delete access and the request status is draft

Role: Access Groups Enablement

Privilege: Delete Marketing Fund Request (Data)

Resource: MDF Request

MDF Request

An Internal Help Desk Administrator can update marketing fund request approval details a member of an access group associated to the mdf request with update or full access and the request status is pending approval

Role: Access Groups Enablement

Privilege: Update Marketing Fund Request Approval Details (Data)

Resource: MDF Request

MDF Request

An Internal Help Desk Administrator can update marketing fund request details a member of an access group associated to the mdf request with update or full access and the request status is draft, returned, failed or withdrawn

Role: Access Groups Enablement

Privilege: Update Marketing Fund Request Details (Data)

Resource: MDF Request

MDF Request

An Internal Help Desk Administrator can update marketing fund request partner details a member of an access group associated to the mdf request with update or full access and request is in draft, returned, failed or withdrawn status and the request is created by an internal user

Role: Access Groups Enablement

Privilege: Update Marketing Fund Request Partner Details (Data)

Resource: MDF Request

MDF Request

An Internal Help Desk Administrator can view marketing fund request a member of an access group associated to the mdf request

Role: Access Groups Enablement

Privilege: View Marketing Fund Request (Data)

Resource: MDF Request

MDF Request Team

An Internal Help Desk Administrator can delete marketing fund request team a member of an access group associated to the mdf request with delete access

Role: Access Groups Enablement

Privilege: Delete Marketing Fund Request Team (Data)

Resource: MDF Request Team

MDF Request Team

An Internal Help Desk Administrator can update marketing fund request team a member of an access group associated to the mdf request with update access

Role: Access Groups Enablement

Privilege: Update Marketing Fund Request Team (Data)

Resource: MDF Request Team

MDF Request Team

An Internal Help Desk Administrator can view marketing fund request team a member of an access group associated to the mdf request

Role: Access Groups Enablement

Privilege: View Marketing Fund Request Team (Data)

Resource: MDF Request Team

Marketing Integration Campaign

An Internal Help Desk Administrator can delete marketing integration campaign a member of an access group associated to the marketing integration campaign with delete access

Role: Access Groups Enablement

Privilege: Delete Marketing Integration Campaign (Data)

Resource: Marketing Integration Campaign

Marketing Integration Campaign

An Internal Help Desk Administrator can update marketing integration campaign a member of an access group associated to the marketing integration campaign with update access

Role: Access Groups Enablement

Privilege: Update Marketing Integration Campaign (Data)

Resource: Marketing Integration Campaign

Marketing Integration Campaign

An Internal Help Desk Administrator can view marketing integration campaign a member of an access group associated to the marketing integration campaign

Role: Access Groups Enablement

Privilege: View Marketing Integration Campaign (Data)

Resource: Marketing Integration Campaign

Note

An Internal Help Desk Administrator can delete note a member of an access group associated to the note with delete access

Role: Access Groups Enablement

Privilege: Delete Note (Data)

Resource: Note

Note

An Internal Help Desk Administrator can update note a member of an access group associated to the note with update access

Role: Access Groups Enablement

Privilege: Update Note (Data)

Resource: Note

Note

An Internal Help Desk Administrator can view note a member of an access group associated to the note

Role: Access Groups Enablement

Privilege: View Note (Data)

Resource: Note

Opportunity

An Internal Help Desk Administrator can manage opportunity general profile a member of an access group associated to the opportunity with update access

Role: Access Groups Enablement

Privilege: Manage Opportunity General Profile (Data)

Resource: Opportunity

Opportunity

An Internal Help Desk Administrator can manage opportunity restricted profile a member of an access group associated to the opportunity with delete access

Role: Access Groups Enablement

Privilege: Manage Opportunity Restricted Profile (Data)

Resource: Opportunity

Opportunity

An Internal Help Desk Administrator can manage opportunity revenue a member of an access group associated to the opportunity with full access

Role: Access Groups Enablement

Privilege: Manage Opportunity Revenue (Data)

Resource: Opportunity

Opportunity

An Internal Help Desk Administrator can manage opportunity team a member of an access group associated to the opportunity with full access

Role: Access Groups Enablement

Privilege: Manage Opportunity Team (Data)

Resource: Opportunity

Opportunity

An Internal Help Desk Administrator can view opportunity a member of an access group associated to the opportunity

Role: Access Groups Enablement

Privilege: View Opportunity (Data)

Resource: Opportunity

Partner File Import Activity

An Internal Help Desk Administrator can view partner file import activity object type for all partner file import activities of object type 'partner company'

Role: Resource Administration

Privilege: View Partner File Import Activity Object Type (Data)

Resource: Partner File Import Activity

Partner File Import Mapping

An Internal Help Desk Administrator can view partner file import mapping object type for all partner file import mappings of object type 'partner company'

Role: Resource Administration

Privilege: View Partner File Import Mapping Object Type (Data)

Resource: Partner File Import Mapping

Partner File Import Object

An Internal Help Desk Administrator can view partner file import object type for all partner file import objects of object type 'partner company'

Role: Resource Administration

Privilege: View Partner File Import Object Type (Data)

Resource: Partner File Import Object

Partner Member File Import Activity

An Internal Help Desk Administrator can view partner member file import activity object type for all partner member file import activities of object type 'partner member'

Role: Resource Administration

Privilege: View Partner Member File Import Activity Object Type (Data)

Resource: Partner Member File Import Activity

Partner Member File Import Mapping

An Internal Help Desk Administrator can view partner member file import mapping object type for all partner member file import mappings of object type 'partner member'

Role: Resource Administration

Privilege: View Partner Member File Import Mapping Object Type (Data)

Resource: Partner Member File Import Mapping

Partner Member File Import Object

An Internal Help Desk Administrator can view partner member file import object type for all partner member file import objects of object type 'partner member'

Role: Resource Administration

Privilege: View Partner Member File Import Object Type (Data)

Resource: Partner Member File Import Object

Partner Profile

An Internal Help Desk Administrator can manage partner account a member of an access group associated to the partner with update access

Role: Access Groups Enablement

Privilege: Manage Partner Account (Data)

Resource: Partner Profile

Partner Profile

An Internal Help Desk Administrator can update partner account a member of an access group associated to the partner with update access

Role: Access Groups Enablement

Privilege: Update Partner Account (Data)

Resource: Partner Profile

Partner Program Enrollment

An Internal Help Desk Administrator can manage partner program enrollment a member of an access group associated to the partner program enrollment with delete access

Role: Access Groups Enablement

Privilege: Manage Partner Program Enrollment (Data)

Resource: Partner Program Enrollment

Partner Program Enrollment

An Internal Help Desk Administrator can manage partner program enrollment a member of an access group associated to the partner program enrollment with update access

Role: Access Groups Enablement

Privilege: Manage Partner Program Enrollment (Data)

Resource: Partner Program Enrollment

Partner Program Enrollment

An Internal Help Desk Administrator can view partner program enrollment a member of an access group associated to the partner program enrollment

Role: Access Groups Enablement

Privilege: View Partner Program Enrollment (Data)

Resource: Partner Program Enrollment

Person Assignment

An Internal Help Desk Administrator can search worker for persons and assignments in their person and assignment security profile

Role: Manage Users

Privilege: Search Worker (Data)

Resource: Person Assignment

Person Assignment

An Internal Help Desk Administrator can view person assignment for persons and assignments in their person and assignment security profile

Role: Manage Users

Privilege: View Person Assignment (Data)

Resource: Person Assignment

Person Type

An Internal Help Desk Administrator can choose person type for person types in their person type security profile

Role: Manage Users

Privilege: Choose Person Type (Data)

Resource: Person Type

Price Book

An Internal Help Desk Administrator can delete price book a member of an access group associated to the price book with delete access

Role: Access Groups Enablement

Privilege: Delete Price Book (Data)

Resource: Price Book

Price Book

An Internal Help Desk Administrator can update price book a member of an access group associated to the price book with update access

Role: Access Groups Enablement

Privilege: Update Price Book (Data)

Resource: Price Book

Price Book

An Internal Help Desk Administrator can view price book a member of an access group associated to the price book

Role: Access Groups Enablement

Privilege: View Price Book (Data)

Resource: Price Book

Product Group

An Internal Help Desk Administrator can delete product group a member of an access group associated to the product group with delete access

Role: Access Groups Enablement

Privilege: Delete Product Group (Data)

Resource: Product Group

Product Group

An Internal Help Desk Administrator can update product group a member of an access group associated to the product group with update access

Role: Access Groups Enablement

Privilege: Update Product Group (Data)

Resource: Product Group

Product Group

An Internal Help Desk Administrator can view product group a member of an access group associated to the product group

Role: Access Groups Enablement

Privilege: View Product Group (Data)

Resource: Product Group

Products

An Internal Help Desk Administrator can delete product a member of an access group associated to the product with delete access

Role: Access Groups Enablement

Privilege: Delete Product (Data)

Resource: Products

Products

An Internal Help Desk Administrator can update product a member of an access group associated to the product with update access

Role: Access Groups Enablement

Privilege: Update Product (Data)

Resource: Products

Products

An Internal Help Desk Administrator can view product a member of an access group associated to the product

Role: Access Groups Enablement

Privilege: View Product (Data)

Resource: Products

Public Assignment

An Internal Help Desk Administrator can search person deferred for persons and assignments in their public person security profile

Role: Use REST Service - Public Workers Read Only

Privilege: Search Person Deferred (Data)

Resource: Public Assignment

Public Assignment

An Internal Help Desk Administrator can view person deferred for persons and assignments in their public person security profile

Role: Use REST Service - Public Workers Read Only

Privilege: View Person Deferred (Data)

Resource: Public Assignment

Public Person

An Internal Help Desk Administrator can search person deferred for persons and assignments in their public person security profile

Role: Use REST Service - Public Workers Read Only

Privilege: Search Person Deferred (Data)

Resource: Public Person

Public Person

An Internal Help Desk Administrator can view person deferred for persons and assignments in their person and assignment security profile

Role: Use User Details Service

Privilege: View Person Deferred (Data)

Resource: Public Person

Public Person

An Internal Help Desk Administrator can view person deferred for persons and assignments in their public person security profile

Role: Use REST Service - Public Workers Read Only

Privilege: View Person Deferred (Data)

Resource: Public Person

Resource Team File Import Activity

An Internal Help Desk Administrator can view resource team file import activity object type for all resource team file import activities of object type 'resource team'

Role: Resource Team Administration

Privilege: View Resource Team File Import Activity Object Type (Data)

Resource: Resource Team File Import Activity

Resource Team File Import Mapping

An Internal Help Desk Administrator can view resource team file import mapping object type for all resource team file import mappings of object type 'resource team'

Role: Resource Team Administration

Privilege: View Resource Team File Import Mapping Object Type (Data)

Resource: Resource Team File Import Mapping

Resource Team File Import Object

An Internal Help Desk Administrator can view resource team file import object type for all resource team file import objects of object type 'resource team'

Role: Resource Team Administration

Privilege: View Resource Team File Import Object Type (Data)

Resource: Resource Team File Import Object

Sales Business Plan

An Internal Help Desk Administrator can delete sales business plan a member of an access group associated to the business plan with delete access

Role: Access Groups Enablement

Privilege: Delete Sales Business Plan (Data)

Resource: Sales Business Plan

Sales Business Plan

An Internal Help Desk Administrator can update sales business plan general a member of an access group associated to the business plan with update access

Role: Access Groups Enablement

Privilege: Update Sales Business Plan General (Data)

Resource: Sales Business Plan

Sales Business Plan

An Internal Help Desk Administrator can update sales business plan status a member of an access group associated to the business plan with full access

Role: Access Groups Enablement

Privilege: Update Sales Business Plan Status (Data)

Resource: Sales Business Plan

Sales Business Plan

An Internal Help Desk Administrator can view sales business plan a member of an access group associated to the business plan

Role: Access Groups Enablement

Privilege: View Sales Business Plan (Data)

Resource: Sales Business Plan

Sales Business Plan Team

An Internal Help Desk Administrator can manage sales business plan team a member of an access group associated to the business plan with full access

Role: Access Groups Enablement

Privilege: Manage Sales Business Plan Team (Data)

Resource: Sales Business Plan Team

Sales Competitor

An Internal Help Desk Administrator can manage sales competitor a member of an access group associated to the sales competitor with update access

Role: Access Groups Enablement

Privilege: Manage Sales Competitor (Data)

Resource: Sales Competitor

Sales Competitor

An Internal Help Desk Administrator can view sales competitor a member of an access group associated to the sales competitor

Role: Access Groups Enablement

Privilege: View Sales Competitor (Data)

Resource: Sales Competitor

Sales Contests

An Internal Help Desk Administrator can delete sales contest a member of an access group associated to the contest with delete access

Role: Access Groups Enablement

Privilege: Delete Sales Contest (Data)

Resource: Sales Contests

Sales Contests

An Internal Help Desk Administrator can update sales contest a member of an access group associated to the contest with update access

Role: Access Groups Enablement

Privilege: Update Sales Contest (Data)

Resource: Sales Contests

Sales Contests

An Internal Help Desk Administrator can view sales contest a member of an access group associated to the contest

Role: Access Groups Enablement

Privilege: View Sales Contest (Data)

Resource: Sales Contests

Sales Forecast

An Internal Help Desk Administrator can delete sales forecast participants a member of an access group associated to the sales forecast with delete access

Role: Access Groups Enablement

Privilege: Delete Sales Forecast Participants (Data)

Resource: Sales Forecast

Sales Forecast

An Internal Help Desk Administrator can update sales forecast participants a member of an access group associated to the sales forecast with update access

Role: Access Groups Enablement

Privilege: Update Sales Forecast Participants (Data)

Resource: Sales Forecast

Sales Forecast

An Internal Help Desk Administrator can view sales forecast participants a member of an access group associated to the sales forecast with read access

Role: Access Groups Enablement

Privilege: View Sales Forecast Participants (Data)

Resource: Sales Forecast

Sales Forecast Item

An Internal Help Desk Administrator can manage sales forecast item a member of an access group associated to the territory forecast with full access

Role: Access Groups Enablement

Privilege: Manage Sales Forecast Item (Data)

Resource: Sales Forecast Item

Sales Forecast Participant

An Internal Help Desk Administrator can manage sales forecast participant a member of an access group associated to the territory forecast with full access

Role: Access Groups Enablement

Privilege: Manage Sales Forecast Participant (Data)

Resource: Sales Forecast Participant

Sales Goal Participants

An Internal Help Desk Administrator can delete sales goal participants a member of an access group associated to the goal participant with delete access

Role: Access Groups Enablement

Privilege: Delete Sales Goal Participants (Data)

Resource: Sales Goal Participants

Sales Goal Participants

An Internal Help Desk Administrator can update sales goal participants a member of an access group associated to the goal participant with update access

Role: Access Groups Enablement

Privilege: Update Sales Goal Participants (Data)

Resource: Sales Goal Participants

Sales Goal Participants

An Internal Help Desk Administrator can view sales goal participants a member of an access group associated to the goal participant

Role: Access Groups Enablement

Privilege: View Sales Goal Participants (Data)

Resource: Sales Goal Participants

Sales Goals

An Internal Help Desk Administrator can delete sales goal a member of an access group associated to the goal with delete access

Role: Access Groups Enablement

Privilege: Delete Sales Goal (Data)

Resource: Sales Goals

Sales Goals

An Internal Help Desk Administrator can update sales goal a member of an access group associated to the goal with update access

Role: Access Groups Enablement

Privilege: Update Sales Goal (Data)

Resource: Sales Goals

Sales Goals

An Internal Help Desk Administrator can view sales goal a member of an access group associated to the goal

Role: Access Groups Enablement

Privilege: View Sales Goal (Data)

Resource: Sales Goals

Sales KPI

An Internal Help Desk Administrator can delete sales kpi a member of an access group associated to the kpi with delete access

Role: Access Groups Enablement

Privilege: Delete Sales KPI (Data)

Resource: Sales KPI

Sales KPI

An Internal Help Desk Administrator can update sales kpi a member of an access group associated to the kpi with update access

Role: Access Groups Enablement

Privilege: Update Sales KPI (Data)

Resource: Sales KPI

Sales KPI

An Internal Help Desk Administrator can view sales kpi a member of an access group associated to the kpi

Role: Access Groups Enablement

Privilege: View Sales KPI (Data)

Resource: Sales KPI

Sales Lead

An Internal Help Desk Administrator can convert sales lead a member of an access group associated to the sales lead with full access

Role: Access Groups Enablement

Privilege: Convert Sales Lead (Data)

Resource: Sales Lead

Sales Lead

An Internal Help Desk Administrator can delete sales lead a member of an access group associated to the sales lead with delete access

Role: Access Groups Enablement

Privilege: Delete Sales Lead (Data)

Resource: Sales Lead

Sales Lead

An Internal Help Desk Administrator can update sales lead a member of an access group associated to the sales lead with update access

Role: Access Groups Enablement

Privilege: Update Sales Lead (Data)

Resource: Sales Lead

Sales Lead

An Internal Help Desk Administrator can view sales lead a member of an access group associated to the sales lead

Role: Access Groups Enablement

Privilege: View Sales Lead (Data)

Resource: Sales Lead

Sales Objective

An Internal Help Desk Administrator can delete sales objective a member of an access group associated to the sales business plan with delete access

Role: Access Groups Enablement

Privilege: Delete Sales Objective (Data)

Resource: Sales Objective

Sales Objective

An Internal Help Desk Administrator can update sales objective attainment a member of an access group associated to the sales business plan with full access

Role: Access Groups Enablement

Privilege: Update Sales Objective Attainment (Data)

Resource: Sales Objective

Sales Objective

An Internal Help Desk Administrator can update sales objective general a member of an access group associated to the sales business plan with update access

Role: Access Groups Enablement

Privilege: Update Sales Objective General (Data)

Resource: Sales Objective

Sales Objective

An Internal Help Desk Administrator can view sales objective a member of an access group associated to the sales business plan

Role: Access Groups Enablement

Privilege: View Sales Objective (Data)

Resource: Sales Objective

Sales Objects

An Internal Help Desk Administrator can view standard file import export object type for all standard file import export objects that are accessible for conversation message administration

Role: Conversation Message Administration

Privilege: View Standard File Import Export Object Type

Resource: Sales Objects

Sales Objects

An Internal Help Desk Administrator can view standard file import export object type for all standard file import export objects that are accessible for internal help desk administration

Role: Internal Service Request Administration

Privilege: View Standard File Import Export Object Type

Resource: Sales Objects

Sales Objects

An Internal Help Desk Administrator can view standard file import mapping object type for all standard file import export objects that are accessible for internal help desk administration

Role: Internal Service Request Administration

Privilege: View Standard File Import Mapping Object Type

Resource: Sales Objects

Sales Order

An Internal Help Desk Administrator can view sales order a member of an access group associated to the sales order

Role: Access Groups Enablement

Privilege: View Sales Order (Data)

Resource: Sales Order

Sales Quota Plan

An Internal Help Desk Administrator can view sales quota plan a member of an access group associated to the sales quota plan with read access

Role: Access Groups Enablement

Privilege: View Sales Quota Plan (Data)

Resource: Sales Quota Plan

Sales Resource Quota

An Internal Help Desk Administrator can manage sales resource quota a member of an access group associated to the sales resource quota with delete access

Role: Access Groups Enablement

Privilege: Manage Sales Resource Quota (Data)

Resource: Sales Resource Quota

Sales Resource Quota

An Internal Help Desk Administrator can manage sales resource quota a member of an access group associated to the sales resource quota with update access

Role: Access Groups Enablement

Privilege: Manage Sales Resource Quota (Data)

Resource: Sales Resource Quota

Sales Resource Quota

An Internal Help Desk Administrator can view sales resource quota a member of an access group associated to the sales resource quota with read access

Role: Access Groups Enablement

Privilege: View Sales Resource Quota (Data)

Resource: Sales Resource Quota

Sales Territory

An Internal Help Desk Administrator can manage sales territory a member of an access group associated to the sales territory with delete access

Role: Access Groups Enablement

Privilege: Manage Sales Territory (Data)

Resource: Sales Territory

Sales Territory

An Internal Help Desk Administrator can manage sales territory a member of an access group associated to the sales territory with update access

Role: Access Groups Enablement

Privilege: Manage Sales Territory (Data)

Resource: Sales Territory

Sales Territory

An Internal Help Desk Administrator can view sales territory a member of an access group associated to the sales territory with read access

Role: Access Groups Enablement

Privilege: View Sales Territory (Data)

Resource: Sales Territory

Sales Territory Proposal

An Internal Help Desk Administrator can manage sales territory proposal a member of an access group associated to the sales territory proposal with delete access

Role: Access Groups Enablement

Privilege: Manage Sales Territory Proposal (Data)

Resource: Sales Territory Proposal

Sales Territory Proposal

An Internal Help Desk Administrator can manage sales territory proposal a member of an access group associated to the sales territory proposal with update access

Role: Access Groups Enablement

Privilege: Manage Sales Territory Proposal (Data)

Resource: Sales Territory Proposal

Sales Territory Proposal

An Internal Help Desk Administrator can view sales territory proposal a member of an access group associated to the sales territory proposal with read access

Role: Access Groups Enablement

Privilege: View Sales Territory Proposal (Data)

Resource: Sales Territory Proposal

Service Assignment Queue

An Internal Help Desk Administrator can manage service queue for all internal help desk service queues

Role: Internal Service Request Administration

Privilege: Manage Service Queue (Data)

Resource: Service Assignment Queue

Service Category

An Internal Help Desk Administrator can delete service category a member of an access group associated to the service category with delete access

Role: Access Groups Enablement

Privilege: Delete Service Category (Data)

Resource: Service Category

Service Category

An Internal Help Desk Administrator can manage service category for all internal help desk service categories

Role: Internal Service Request Administration

Privilege: Manage Service Category (Data)

Resource: Service Category

Service Category

An Internal Help Desk Administrator can update service category a member of an access group associated to the service category with update access

Role: Access Groups Enablement

Privilege: Update Service Category (Data)

Resource: Service Category

Service Category

An Internal Help Desk Administrator can view service category a member of an access group associated to the service category

Role: Access Groups Enablement

Privilege: View Service Category (Data)

Resource: Service Category

Service Interaction Header

An Internal Help Desk Administrator can manage service interaction for all crm interactions

Role: Conversation Message Administration

Privilege: Manage Service Interaction (Data)

Resource: Service Interaction Header

Service Interaction Header

An Internal Help Desk Administrator can manage service interaction for all internal help desk interactions

Role: Internal Service Request Administration

Privilege: Manage Service Interaction (Data)

Resource: Service Interaction Header

Service Profile

An Internal Help Desk Administrator can delete service profile a member of an access group associated to the service profile with delete access

Role: Access Groups Enablement

Privilege: Delete Service Profile (Data)

Resource: Service Profile

Service Profile

An Internal Help Desk Administrator can update service profile a member of an access group associated to the service profile with update access

Role: Access Groups Enablement

Privilege: Update Service Profile (Data)

Resource: Service Profile

Service Profile

An Internal Help Desk Administrator can view service profile a member of an access group associated to the service profile

Role: Access Groups Enablement

Privilege: View Service Profile (Data)

Resource: Service Profile

Service Request Export Object

An Internal Help Desk Administrator can view service request export object for all service requests export objects

Role: Internal Service Request Administration

Privilege: View Service Request Export Object (Data)

Resource: Service Request Export Object

Service Request File Import Activity

An Internal Help Desk Administrator can view service request file import activity object type for all service request file import activities

Role: Internal Service Request Administration

Privilege: View Service Request File Import Activity Object Type (Data)

Resource: Service Request File Import Activity

Service Request File Import Mapping

An Internal Help Desk Administrator can view service request file import mapping object type for all service request file import mappings

Role: Internal Service Request Administration

Privilege: View Service Request File Import Mapping Object Type (Data)

Resource: Service Request File Import Mapping

Service Request File Import Object

An Internal Help Desk Administrator can view service request file import object type for all service request file import objects

Role: Internal Service Request Administration

Privilege: View Service Request File Import Object Type (Data)

Resource: Service Request File Import Object

Service Request Header

An Internal Help Desk Administrator can delete service request header a member of an access group associated to the service request with delete access

Role: Access Groups Enablement

Privilege: Delete Service Request Header (Data)

Resource: Service Request Header

Service Request Header

An Internal Help Desk Administrator can update service request header a member of an access group associated to the service request with update access

Role: Access Groups Enablement

Privilege: Update Service Request Header (Data)

Resource: Service Request Header

Service Request Header

An Internal Help Desk Administrator can view service request header a member of an access group associated to the service request

Role: Access Groups Enablement

Privilege: View Service Request Header (Data)

Resource: Service Request Header

Service Request Message

An Internal Help Desk Administrator can delete service request message a member of an access group associated to the sr message with delete access

Role: Access Groups Enablement

Privilege: Delete Service Request Message (Data)

Resource: Service Request Message

Service Request Message

An Internal Help Desk Administrator can manage service request message for all service request messages

Role: Internal Service Request Administration

Privilege: Manage Service Request Message (Data)

Resource: Service Request Message

Service Request Message

An Internal Help Desk Administrator can update service request message a member of an access group associated to the sr message with update access

Role: Access Groups Enablement

Privilege: Update Service Request Message (Data)

Resource: Service Request Message

Service Request Message

An Internal Help Desk Administrator can view service request message a member of an access group associated to the sr message

Role: Access Groups Enablement

Privilege: View Service Request Message (Data)

Resource: Service Request Message

Service Request Resource

An Internal Help Desk Administrator can manage service request resource for all service request resources

Role: Internal Service Request Administration

Privilege: Manage Service Request Resource (Data)

Resource: Service Request Resource

Smart Text

An Internal Help Desk Administrator can manage smart text all internal help desk smart texts

Role: Internal Service Request Administration

Privilege: Manage Smart Text (Data)

Resource: Smart Text

Subscription

An Internal Help Desk Administrator can manage subscription a member of an access group associated to the subscription with delete access

Role: Access Groups Enablement

Privilege: Manage Subscription (Data)

Resource: Subscription

Subscription

An Internal Help Desk Administrator can update subscription a member of an access group associated to the subscription with update access

Role: Access Groups Enablement

Privilege: Update Subscription (Data)

Resource: Subscription

Subscription

An Internal Help Desk Administrator can view subscription a member of an access group associated to the subscription

Role: Access Groups Enablement

Privilege: View Subscription (Data)

Resource: Subscription

Survey

An Internal Help Desk Administrator can manage survey for all internal help desk surveys

Role: Internal Service Request Administration

Privilege: Manage Survey (Data)

Resource: Survey

Trading Community Contact Preference

An Internal Help Desk Administrator can manage trading community legal contact preference a member of an access group associated to contact preferences.

Role: Access Groups Enablement

Privilege: Manage Trading Community Legal Contact Preference (Data)

Resource: Trading Community Contact Preference

Trading Community Duplicate Identification Batch

An Internal Help Desk Administrator can manage trading community duplicate identification batch a member of an access group associated to the duplicate identification batch with delete access

Role: Access Groups Enablement

Privilege: Manage Trading Community Duplicate Identification Batch (Data)

Resource: Trading Community Duplicate Identification Batch

Trading Community Duplicate Identification Batch

An Internal Help Desk Administrator can manage trading community duplicate identification batch a member of an access group associated to the duplicate identification batch with update access

Role: Access Groups Enablement

Privilege: Manage Trading Community Duplicate Identification Batch (Data)

Resource: Trading Community Duplicate Identification Batch

Trading Community Duplicate Identification Batch

An Internal Help Desk Administrator can view trading community duplicate identification batch a member of an access group associated to the duplicate identification batch with view access

Role: Access Groups Enablement

Privilege: View Trading Community Duplicate Identification Batch (Data)

Resource: Trading Community Duplicate Identification Batch

Trading Community Duplicate Resolution Request

An Internal Help Desk Administrator can manage trading community duplicate resolution request a member of an access group associated to the duplicate resolution request with delete access

Role: Access Groups Enablement

Privilege: Manage Trading Community Duplicate Resolution Request (Data)

Resource: Trading Community Duplicate Resolution Request

Trading Community Duplicate Resolution Request

An Internal Help Desk Administrator can manage trading community duplicate resolution request a member of an access group associated to the duplicate resolution request with update access

Role: Access Groups Enablement

Privilege: Manage Trading Community Duplicate Resolution Request (Data)

Resource: Trading Community Duplicate Resolution Request

Trading Community Duplicate Resolution Request

An Internal Help Desk Administrator can view trading community duplicate resolution request a member of an access group associated to the duplicate resolution request with view access

Role: Access Groups Enablement

Privilege: View Trading Community Duplicate Resolution Request (Data)

Resource: Trading Community Duplicate Resolution Request

Trading Community Org Address Email Contact Preference

An Internal Help Desk Administrator can manage trading community legal contact preference for all trading community contact preferences not of type legal.

Role: Resource Administration

Privilege: Manage Trading Community Legal Contact Preference (Data)

Resource: Trading Community Org Address Email Contact Preference

Trading Community Org Address Phone Contact Preference

An Internal Help Desk Administrator can manage trading community legal contact preference for all trading community contact preferences not of type legal.

Role: Resource Administration

Privilege: Manage Trading Community Legal Contact Preference (Data)

Resource: Trading Community Org Address Phone Contact Preference

Trading Community Organization Address Contact Preference

An Internal Help Desk Administrator can manage trading community legal contact preference for all trading community contact preferences not of type legal.

Role: Resource Administration

Privilege: Manage Trading Community Legal Contact Preference (Data)

Resource: Trading Community Organization Address Contact Preference

Trading Community Organization Email Contact Preference

An Internal Help Desk Administrator can manage trading community legal contact preference for all trading community contact preferences not of type legal.

Role: Resource Administration

Privilege: Manage Trading Community Legal Contact Preference (Data)

Resource: Trading Community Organization Email Contact Preference

Trading Community Organization Party

An Internal Help Desk Administrator can view trading community organization for all organizations in the enterprise

Role: Resource Administration

Privilege: View Trading Community Organization (Data)

Resource: Trading Community Organization Party

Trading Community Organization Phone Contact Preference

An Internal Help Desk Administrator can manage trading community legal contact preference for all trading community contact preferences not of type legal.

Role: Resource Administration

Privilege: Manage Trading Community Legal Contact Preference (Data)

Resource: Trading Community Organization Phone Contact Preference

Trading Community Party

An Internal Help Desk Administrator can manage sales party a member of an access group associated to the account with full access

Role: Access Groups Enablement

Privilege: Manage Sales Party (Data)

Resource: Trading Community Party

Trading Community Party

An Internal Help Desk Administrator can manage sales party a member of an access group associated to the contact with full access

Role: Access Groups Enablement

Privilege: Manage Sales Party (Data)

Resource: Trading Community Party

Trading Community Party

An Internal Help Desk Administrator can manage sales party a member of an access group associated to the household with full access

Role: Access Groups Enablement

Privilege: Manage Sales Party (Data)

Resource: Trading Community Party

Trading Community Party

An Internal Help Desk Administrator can manage sales party a member of an access group associated to the partner contact with delete access

Role: Access Groups Enablement

Privilege: Manage Sales Party (Data)

Resource: Trading Community Party

Trading Community Party

An Internal Help Desk Administrator can manage sales party a member of an access group associated to the partner contact with update access

Role: Access Groups Enablement

Privilege: Manage Sales Party (Data)

Resource: Trading Community Party

Trading Community Party

An Internal Help Desk Administrator can update sales party a member of an access group associated to the account with delete access

Role: Access Groups Enablement

Privilege: Update Sales Party (Data)

Resource: Trading Community Party

Trading Community Party

An Internal Help Desk Administrator can update sales party a member of an access group associated to the account with update access

Role: Access Groups Enablement

Privilege: Update Sales Party (Data)

Resource: Trading Community Party

Trading Community Party

An Internal Help Desk Administrator can update sales party a member of an access group associated to the contact with delete access

Role: Access Groups Enablement

Privilege: Update Sales Party (Data)

Resource: Trading Community Party

Trading Community Party

An Internal Help Desk Administrator can update sales party a member of an access group associated to the contact with update access

Role: Access Groups Enablement

Privilege: Update Sales Party (Data)

Resource: Trading Community Party

Trading Community Party

An Internal Help Desk Administrator can update sales party a member of an access group associated to the household with delete access

Role: Access Groups Enablement

Privilege: Update Sales Party (Data)

Resource: Trading Community Party

Trading Community Party

An Internal Help Desk Administrator can update sales party a member of an access group associated to the household with update access

Role: Access Groups Enablement

Privilege: Update Sales Party (Data)

Resource: Trading Community Party

Trading Community Party

An Internal Help Desk Administrator can view sales party a member of an access group associated to the account

Role: Access Groups Enablement

Privilege: View Sales Party (Data)

Resource: Trading Community Party

Trading Community Party

An Internal Help Desk Administrator can view sales party a member of an access group associated to the contact

Role: Access Groups Enablement

Privilege: View Sales Party (Data)

Resource: Trading Community Party

Trading Community Party

An Internal Help Desk Administrator can view sales party a member of an access group associated to the household

Role: Access Groups Enablement

Privilege: View Sales Party (Data)

Resource: Trading Community Party

Trading Community Party

An Internal Help Desk Administrator can view sales party a member of an access group associated to the partner

Role: Access Groups Enablement

Privilege: View Sales Party (Data)

Resource: Trading Community Party

Trading Community Party

An Internal Help Desk Administrator can view sales party a member of an access group associated to the partner contact

Role: Access Groups Enablement

Privilege: View Sales Party (Data)

Resource: Trading Community Party

Trading Community Party

An Internal Help Desk Administrator can view sales party a member of an access group associated to the sales competitor

Role: Access Groups Enablement

Privilege: View Sales Party (Data)

Resource: Trading Community Party

Trading Community Party

An Internal Help Desk Administrator can view trading community contact a member of an access group associated to the contact

Role: Access Groups Enablement

Privilege: View Trading Community Contact (Data)

Resource: Trading Community Party

Trading Community Party

An Internal Help Desk Administrator can view trading community contact a member of an access group associated to the partner contact

Role: Access Groups Enablement

Privilege: View Trading Community Contact (Data)

Resource: Trading Community Party

Trading Community Party

An Internal Help Desk Administrator can view trading community person for all people in the enterprise

Role: Resource Administration

Privilege: View Trading Community Person (Data)

Resource: Trading Community Party

Trading Community Party

An Internal Help Desk Administrator can view trading community person for all people in the enterprise other than sales accounts and sales prospects.

Role: Resource Administration

Privilege: View Trading Community Person (Data)

Resource: Trading Community Party

Trading Community Party

An Internal Help Desk Administrator can view trading community person for all resources in the enterprise

Role: Resource Administration

Privilege: View Trading Community Person (Data)

Resource: Trading Community Party

Trading Community Party

An Internal Help Desk Administrator can view trading community resource a member of an access group associated to the resource

Role: Access Groups Enablement

Privilege: View Trading Community Resource (Data)

Resource: Trading Community Party

Trading Community Person Address Contact Preference

An Internal Help Desk Administrator can manage trading community legal contact preference for all trading community contact preferences not of type legal.

Role: Resource Administration

Privilege: Manage Trading Community Legal Contact Preference (Data)

Resource: Trading Community Person Address Contact Preference

Trading Community Person Address Phone Contact Preference

An Internal Help Desk Administrator can manage trading community legal contact preference for all trading community contact preferences not of type legal.

Role: Resource Administration

Privilege: Manage Trading Community Legal Contact Preference (Data)

Resource: Trading Community Person Address Phone Contact Preference

Trading Community Person Email Contact Preference

An Internal Help Desk Administrator can manage trading community legal contact preference for all trading community contact preferences not of type legal.

Role: Resource Administration

Privilege: Manage Trading Community Legal Contact Preference (Data)

Resource: Trading Community Person Email Contact Preference

Trading Community Person Phone Contact Preference

An Internal Help Desk Administrator can manage trading community legal contact preference for all trading community contact preferences not of type legal.

Role: Resource Administration

Privilege: Manage Trading Community Legal Contact Preference (Data)

Resource: Trading Community Person Phone Contact Preference

Trading Community Relationship

An Internal Help Desk Administrator can view trading community relationship a member of an access group associated to the account

Role: Access Groups Enablement

Privilege: View Trading Community Relationship (Data)

Resource: Trading Community Relationship

Trading Community Relationship

An Internal Help Desk Administrator can view trading community relationship a member of an access group associated to the contact

Role: Access Groups Enablement

Privilege: View Trading Community Relationship (Data)

Resource: Trading Community Relationship

Trading Community Relationship

An Internal Help Desk Administrator can view trading community relationship a member of an access group associated to the household

Role: Access Groups Enablement

Privilege: View Trading Community Relationship (Data)

Resource: Trading Community Relationship

Trading Community Relationship

An Internal Help Desk Administrator can view trading community relationship a member of an access group associated to the partner contact

Role: Access Groups Enablement

Privilege: View Trading Community Relationship (Data)

Resource: Trading Community Relationship

Trading Community Relationship

An Internal Help Desk Administrator can view trading community relationship for all trading community relationships in the enterprise

Role: Resource Administration

Privilege: View Trading Community Relationship (Data)

Resource: Trading Community Relationship

Trading Community Resource Note

An Internal Help Desk Administrator can manage trading community resource notes for all resource notes

Role: Resource Administration

Privilege: Manage Trading Community Resource Notes (Data)

Resource: Trading Community Resource Note

Trading Community Resource Note

An Internal Help Desk Administrator can manage trading community resource notes for the resource notes for which they are the owner

Role: Resource Administration

Privilege: Manage Trading Community Resource Notes (Data)

Resource: Trading Community Resource Note

Trading Community Resource Note

An Internal Help Desk Administrator can view trading community resource notes for all resource notes

Role: Resource Administration

Privilege: View Trading Community Resource Notes (Data)

Resource: Trading Community Resource Note

Trading Community Resource Profile

An Internal Help Desk Administrator can manage trading community resource address a member of an access group associated to the resource with update access

Role: Access Groups Enablement

Privilege: Manage Trading Community Resource Address (Data)

Resource: Trading Community Resource Profile

Trading Community Resource Profile

An Internal Help Desk Administrator can manage trading community resource contact point information a member of an access group associated to the resource with update access

Role: Access Groups Enablement

Privilege: Manage Trading Community Resource Contact Point Information (Data)

Resource: Trading Community Resource Profile

Trading Community Resource Profile

An Internal Help Desk Administrator can manage trading community resource contact point information for all resource contacts in the enterprise

Role: Resource Administration

Privilege: Manage Trading Community Resource Contact Point Information (Data)

Resource: Trading Community Resource Profile

Trading Community Resource Profile

An Internal Help Desk Administrator can manage trading community resource skill a member of an access group associated to the resource with update access

Role: Access Groups Enablement

Privilege: Manage Trading Community Resource Skill (Data)

Resource: Trading Community Resource Profile

Trading Community Resource Profile

An Internal Help Desk Administrator can manage trading community resource skill for all resource skills

Role: Resource Administration

Privilege: Manage Trading Community Resource Skill (Data)

Resource: Trading Community Resource Profile

Trading Community Resource Profile

An Internal Help Desk Administrator can manage trading community resource skill for the resource skills of persons who they manage

Role: Resource Administration

Privilege: Manage Trading Community Resource Skill (Data)

Resource: Trading Community Resource Profile

Trading Community Resource Profile

An Internal Help Desk Administrator can manage trading community resource skill for their resource skills

Role: Resource Administration

Privilege: Manage Trading Community Resource Skill (Data)

Resource: Trading Community Resource Profile

Trading Community Resource Profile

An Internal Help Desk Administrator can remove trading community resource a member of an access group associated to the resource with delete access

Role: Access Groups Enablement

Privilege: Remove Trading Community Resource (Data)

Resource: Trading Community Resource Profile

Trading Community Resource Profile

An Internal Help Desk Administrator can remove trading community resource for all resources in the enterprise

Role: Resource Administration

Privilege: Remove Trading Community Resource (Data)

Resource: Trading Community Resource Profile

Trading Community Resource Profile

An Internal Help Desk Administrator can update trading community resource a member of an access group associated to the resource with full access

Role: Access Groups Enablement

Privilege: Update Trading Community Resource (Data)

Resource: Trading Community Resource Profile

Trading Community Resource Profile

An Internal Help Desk Administrator can update trading community resource for all resources in the enterprise

Role: Resource Administration

Privilege: Update Trading Community Resource (Data)

Resource: Trading Community Resource Profile

Trading Community Resource Profile

An Internal Help Desk Administrator can update trading community resource for their resource record

Role: Resource Administration

Privilege: Update Trading Community Resource (Data)

Resource: Trading Community Resource Profile

Trading Community Resource Sales Representative Setup

An Internal Help Desk Administrator can manage trading community salesperson setup for all the trading community salesperson setup data

Role: Resource Administration

Privilege: Manage Trading Community Salesperson Setup (Data)

Resource: Trading Community Resource Sales Representative Setup

Trading Community Resource Sales Representative Setup

An Internal Help Desk Administrator can manage trading community salesperson setup for the reference data sets for which they are authorized

Role: Resource Administration

Privilege: Manage Trading Community Salesperson Setup (Data)

Resource: Trading Community Resource Sales Representative Setup

Trading Community Resource Sales Representative Setup

An Internal Help Desk Administrator can view trading community salesperson setup for all the trading community salesperson setup data

Role: Resource Administration

Privilege: View Trading Community Salesperson Setup (Data)

Resource: Trading Community Resource Sales Representative Setup

Trading Community Resource Sales Representative Setup

An Internal Help Desk Administrator can view trading community salesperson setup for the reference data sets for which they are authorized

Role: Resource Administration

Privilege: View Trading Community Salesperson Setup (Data)

Resource: Trading Community Resource Sales Representative Setup

User

An Internal Help Desk Administrator can edit user name for persons in their person security profile.

Role: Edit User Name

Privilege: Edit User Name (Data)

Resource: User

User

An Internal Help Desk Administrator can link user account for persons and assignments in their person and assignment security profile

Role: Manage User Account

Privilege: Link User Account (Data)

Resource: User

User

An Internal Help Desk Administrator can manage user accounts for persons and assignments in their person and assignment security profile

Role: Manage User Account

Privilege: Manage User Accounts (Data)

Resource: User

User

An Internal Help Desk Administrator can view user accounts for persons and assignments in their person and assignment security profile

Role: Manage User Account

Privilege: View User Accounts (Data)

Resource: User