New Duties

This table lists the new duties for the Sales and Service offering.

Duty Role Description

Customer Service Billing Information Viewing

View customer billing information across Oracle Fusion Service, including service requests and service work orders.

Customer Service SCM Orders Management

Allow creation and management of supply chain management orders across Oracle Fusion Service, including service requests and service work orders.

Customer Service SCM Orders Viewing

View supply chain management orders across Oracle Fusion Service, including service requests and service work orders.

Purchasing List of Values Requester Change Order

Allows Requester to access purchasing list of values to initiate a change order.