SVC_INTERACT_PARTICIPANTS
This table is used to track all participants when the referenced interaction is a conference of multiple participants.
Details
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Schema: FUSION
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Object owner: SVC
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Object type: TABLE
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Tablespace: TRANSACTION_TABLES
Primary Key
| Name | Columns |
|---|---|
|
SVC_INTERACT_PARTICIPANTS_PK |
INTERACTION_PARTICIPANT_ID |
Columns
| Name | Datatype | Length | Precision | Not-null | Comments | Status |
|---|---|---|---|---|---|---|
| INTERACTION_PARTICIPANT_ID | NUMBER | 18 | Yes | Auto-generated number and primary key for this table. | ||
| INTERACTION_PARTICIPANT_NUMBER | VARCHAR2 | 30 | Yes | Public Unique Identifier for Interaction Participants. | ||
| CREATION_DATE | TIMESTAMP | Yes | Who column: indicates the date and time of the creation of the row. | Active | ||
| CREATED_BY | VARCHAR2 | 64 | Yes | Who column: indicates the user who created the row. | Active | |
| LAST_UPDATE_DATE | TIMESTAMP | Yes | Who column: indicates the date and time of the last update of the row. | Active | ||
| LAST_UPDATED_BY | VARCHAR2 | 64 | Yes | Who column: indicates the user who last updated the row. | Active | |
| LAST_UPDATE_LOGIN | VARCHAR2 | 32 | Who column: indicates the session login associated to the user who last updated the row. | Active | ||
| OBJECT_VERSION_NUMBER | NUMBER | 9 | Yes | Used to implement optimistic locking. This number is incremented every time that the row is updated. The number is compared at the start and end of a transaction to detect whether another session has updated the row since it was queried. | Active | |
| INTERACTION_ID | NUMBER | 18 | Yes | Stores the interaction ID associated to the interaction participant ID. | ||
| RESOURCE_PARTY_ID | NUMBER | 18 | Foreign key that references HZ_PARTIES (PARTY_ID) for the resource. | |||
| CONTACT_PARTY_ID | NUMBER | 18 | Foreign key that references HZ_PARTIES (PARTY_ID) for the contact. | |||
| PARTICIPANT_TYPE_CD | VARCHAR2 | 30 | Stores the type of participant. Value is sourced from the lookup ORA_SVC_PARTICIPANT_TYPE_CD. | |||
| START_TIME | TIMESTAMP | Stores the time the participant joined the interaction. | ||||
| END_TIME | TIMESTAMP | Stores the time the participant left the interaction. | ||||
| DURATION_MINUTES | NUMBER | 9 | Number of minutes participant was on the conference. May not be end - start time if the participant left and rejoined. | |||
| PARTICIPANT_NAME | VARCHAR2 | 128 | Name from Zoom conference. Does not necessarily tie to Fusion data. | |||
| VARCHAR2 | 128 | Email for the interaction participant. | ||||
| PHONE | VARCHAR2 | 128 | Phone number of the participant. | |||
| ORIGINAL_SYSTEM_REFERENCE | VARCHAR2 | 255 | Specifies the original system reference if record was imported. | |||
| JSON | CLOB | JSON String used for customization. |
Foreign Keys
| Table | Foreign Table | Foreign Key Column |
|---|---|---|
| SVC_INTERACT_PARTICIPANTS | hz_parties | RESOURCE_PARTY_ID |
| SVC_INTERACT_PARTICIPANTS | hz_parties | INTERACTION_PARTICIPANT_ID |
Indexes
| Index | Uniqueness | Tablespace | Columns |
|---|---|---|---|
| SVC_INTERACT_PARTICIPANTS_F1 | Non Unique | Default | RESOURCE_PARTY_ID |
| SVC_INTERACT_PARTICIPANTS_F2 | Non Unique | Default | CONTACT_PARTY_ID |
| SVC_INTERACT_PARTICIPANTS_F3 | Non Unique | Default | INTERACTION_ID |
| SVC_INTERACT_PARTICIPANTS_PK | Unique | Default | INTERACTION_PARTICIPANT_ID |
| SVC_INTERACT_PARTICIPANTS_U1 | Unique | Default | INTERACTION_PARTICIPANT_NUMBER |