SVC_MCA_EVENTS
This transactional table records the events processed during an interaction.
Details
-
Schema: FUSION
-
Object owner: SVC
-
Object type: TABLE
-
Tablespace: Default
Primary Key
Name | Columns |
---|---|
SVC_MCA_EVENTS_PK |
MCA_EVENT_ID |
Columns
Name | Datatype | Length | Precision | Not-null | Comments | Status |
---|---|---|---|---|---|---|
MCA_EVENT_ID | NUMBER | 18 | Yes | Auto-generated number and primary key for this table. | Active | |
MCA_EVENT_NUMBER | VARCHAR2 | 30 | Yes | This is a public surrogate key which is required during creation of the row. | ||
INTERACTION_ID | NUMBER | 18 | Foreign key which refers to SVC_INTERACTIONS table. | |||
WRAPUP_ID | NUMBER | 18 | Foreign key which refers to SVC_INTERACT_SUMMARY table. | |||
METHOD | VARCHAR2 | 32 | Yes | Name of the calling event method. | ||
AGENT_ID | NUMBER | 18 | Agent identifier from the parties entity. | |||
COMM_ID | VARCHAR2 | 64 | Yes | Communication ID represented by the API Event ID. | ||
APPL_CLASSIFICATION_CD | VARCHAR2 | 32 | Yes | The application classification to which this event applies. | ||
VERSION | VARCHAR2 | 32 | Yes | Version of the client side consumer. | ||
CHANNEL_ID | NUMBER | 18 | A foreign key to the SVC_CHANNELS_B table. | |||
TOOLBAR_NAME | VARCHAR2 | 64 | Toolbar name being used for this event. | |||
TOOLBAR_ID | NUMBER | 18 | A foreign key to the SVC_MCA_TOOLBAR table. | |||
BO_ENTITY_ID | NUMBER | 18 | A foreign key to the SVC_MCA_BO_ENTITY table. | |||
UUID | VARCHAR2 | 64 | Client response unique identifier. | |||
ORIGIN | VARCHAR2 | 250 | URL representing the event initiator. | |||
WINDOW_NAME | VARCHAR2 | 64 | Client window identifier of the event. | |||
NEXT_STATE | VARCHAR2 | 32 | The next state calculated by the event processing. | |||
RESULT | VARCHAR2 | 64 | Returned result of event processing. | |||
ERROR_MSG_CD | VARCHAR2 | 64 | Error code for the event processing. | |||
ERROR_MSG | VARCHAR2 | 4000 | Error message of the event processing. | |||
CONTACT_ID | NUMBER | 18 | Contact identifier for the event. | |||
IN_TOKENS | VARCHAR2 | 4000 | Input tokens of the request payload. | |||
DIRECTION_CD | VARCHAR2 | 32 | Yes | Direction of the event for the token values. | ||
OUT_TOKENS | VARCHAR2 | 4000 | Output tokens in the response payload. | |||
CREATION_DATE | TIMESTAMP | Yes | Who column: indicates the date and time of the creation of the row. | Active | ||
CREATED_BY | VARCHAR2 | 64 | Yes | Who column: indicates the user who created the row. | Active | |
LAST_UPDATE_DATE | TIMESTAMP | Yes | Who column: indicates the date and time of the last update of the row. | Active | ||
LAST_UPDATED_BY | VARCHAR2 | 64 | Yes | Who column: indicates the user who last updated the row. | Active | |
LAST_UPDATE_LOGIN | VARCHAR2 | 32 | Who column: indicates the session login associated to the user who last updated the row. | Active | ||
OBJECT_VERSION_NUMBER | NUMBER | 9 | Yes | Used to implement optimistic locking. This number is incremented every time that the row is updated. The number is compared at the start and end of a transaction to detect whether another session has updated the row since it was queried. | Active |
Foreign Keys
Table | Foreign Table | Foreign Key Column |
---|---|---|
SVC_MCA_EVENTS | svc_interactions | INTERACTION_ID |
SVC_MCA_EVENTS | svc_mca_interact_summary | WRAPUP_ID |
SVC_MCA_EVENTS | svc_channels_b | CHANNEL_ID |
SVC_MCA_EVENTS | svc_mca_toolbar | TOOLBAR_ID |
SVC_MCA_EVENTS | svc_mca_bo_entity | BO_ENTITY_ID |
svc_mca_event_tokens | svc_mca_events | MCA_EVENT_ID |
Indexes
Index | Uniqueness | Tablespace | Columns |
---|---|---|---|
SVC_MCA_EVENTS_N1 | Non Unique | Default | INTERACTION_ID |
SVC_MCA_EVENTS_N2 | Non Unique | Default | WRAPUP_ID |
SVC_MCA_EVENTS_N3 | Non Unique | Default | CHANNEL_ID |
SVC_MCA_EVENTS_N4 | Non Unique | Default | TOOLBAR_ID |
SVC_MCA_EVENTS_N5 | Non Unique | Default | BO_ENTITY_ID |
SVC_MCA_EVENTS_N6 | Non Unique | Default | COMM_ID |
SVC_MCA_EVENTS_PK | Unique | Default | MCA_EVENT_ID |
SVC_MCA_EVENTS_U1 | Unique | Default | MCA_EVENT_NUMBER |