SVC_MCA_EVENTS

This transactional table records the events processed during an interaction.

Details

  • Schema: FUSION

  • Object owner: SVC

  • Object type: TABLE

  • Tablespace: Default

Primary Key

Name Columns

SVC_MCA_EVENTS_PK

MCA_EVENT_ID

Columns

Name Datatype Length Precision Not-null Comments Status
MCA_EVENT_ID NUMBER 18 Yes Auto-generated number and primary key for this table. Active
MCA_EVENT_NUMBER VARCHAR2 30 Yes This is a public surrogate key which is required during creation of the row.
INTERACTION_ID NUMBER 18 Foreign key which refers to SVC_INTERACTIONS table.
WRAPUP_ID NUMBER 18 Foreign key which refers to SVC_INTERACT_SUMMARY table.
METHOD VARCHAR2 32 Yes Name of the calling event method.
AGENT_ID NUMBER 18 Agent identifier from the parties entity.
COMM_ID VARCHAR2 64 Yes Communication ID represented by the API Event ID.
APPL_CLASSIFICATION_CD VARCHAR2 32 Yes The application classification to which this event applies.
VERSION VARCHAR2 32 Yes Version of the client side consumer.
CHANNEL_ID NUMBER 18 A foreign key to the SVC_CHANNELS_B table.
TOOLBAR_NAME VARCHAR2 64 Toolbar name being used for this event.
TOOLBAR_ID NUMBER 18 A foreign key to the SVC_MCA_TOOLBAR table.
BO_ENTITY_ID NUMBER 18 A foreign key to the SVC_MCA_BO_ENTITY table.
UUID VARCHAR2 64 Client response unique identifier.
ORIGIN VARCHAR2 250 URL representing the event initiator.
WINDOW_NAME VARCHAR2 64 Client window identifier of the event.
NEXT_STATE VARCHAR2 32 The next state calculated by the event processing.
RESULT VARCHAR2 64 Returned result of event processing.
ERROR_MSG_CD VARCHAR2 64 Error code for the event processing.
ERROR_MSG VARCHAR2 4000 Error message of the event processing.
CONTACT_ID NUMBER 18 Contact identifier for the event.
IN_TOKENS VARCHAR2 4000 Input tokens of the request payload.
DIRECTION_CD VARCHAR2 32 Yes Direction of the event for the token values.
OUT_TOKENS VARCHAR2 4000 Output tokens in the response payload.
CREATION_DATE TIMESTAMP Yes Who column: indicates the date and time of the creation of the row. Active
CREATED_BY VARCHAR2 64 Yes Who column: indicates the user who created the row. Active
LAST_UPDATE_DATE TIMESTAMP Yes Who column: indicates the date and time of the last update of the row. Active
LAST_UPDATED_BY VARCHAR2 64 Yes Who column: indicates the user who last updated the row. Active
LAST_UPDATE_LOGIN VARCHAR2 32 Who column: indicates the session login associated to the user who last updated the row. Active
OBJECT_VERSION_NUMBER NUMBER 9 Yes Used to implement optimistic locking. This number is incremented every time that the row is updated. The number is compared at the start and end of a transaction to detect whether another session has updated the row since it was queried. Active

Foreign Keys

Table Foreign Table Foreign Key Column
SVC_MCA_EVENTS svc_interactions INTERACTION_ID
SVC_MCA_EVENTS svc_mca_interact_summary WRAPUP_ID
SVC_MCA_EVENTS svc_channels_b CHANNEL_ID
SVC_MCA_EVENTS svc_mca_toolbar TOOLBAR_ID
SVC_MCA_EVENTS svc_mca_bo_entity BO_ENTITY_ID
svc_mca_event_tokens svc_mca_events MCA_EVENT_ID

Indexes

Index Uniqueness Tablespace Columns
SVC_MCA_EVENTS_N1 Non Unique Default INTERACTION_ID
SVC_MCA_EVENTS_N2 Non Unique Default WRAPUP_ID
SVC_MCA_EVENTS_N3 Non Unique Default CHANNEL_ID
SVC_MCA_EVENTS_N4 Non Unique Default TOOLBAR_ID
SVC_MCA_EVENTS_N5 Non Unique Default BO_ENTITY_ID
SVC_MCA_EVENTS_N6 Non Unique Default COMM_ID
SVC_MCA_EVENTS_PK Unique Default MCA_EVENT_ID
SVC_MCA_EVENTS_U1 Unique Default MCA_EVENT_NUMBER