SVC_OMNI_RESRC_LOADS
This table indicates the current number of interactions for an agent for the given channel and object type.
Details
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Schema: FUSION
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Object owner: SVC
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Object type: TABLE
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Tablespace: svc_omni_resrc_loads
Primary Key
| Name | Columns |
|---|---|
|
SVC_OMNI_RESRC_LOADS_PK |
RESRC_LOAD_ID |
Columns
| Name | Datatype | Length | Precision | Not-null | Comments |
|---|---|---|---|---|---|
| RESRC_LOAD_ID | NUMBER | 18 | Yes | Generated sequence/primary key. | |
| CHANNEL_TYPE_CD | VARCHAR2 | 30 | Yes | Lookup code that indicates the channel type. Examples: EMAIL, PHONE, FACEBOOK, TWITTER, NONE. | |
| OBJECT_TYPE_CD | VARCHAR2 | 30 | Lookup code that indicates the object type. Examples: SR. | ||
| RESOURCE_PARTY_ID | NUMBER | 18 | Yes | Unique identifier of the agent. | |
| CURRENT_USE | NUMBER | 5 | Yes | Number of objects currently open or number of open interactions on that channel. | |
| CREATION_DATE | TIMESTAMP | Yes | Who column: indicates the date and time of the creation of the row. | ||
| CREATED_BY | VARCHAR2 | 64 | Yes | Who column: indicates the user who created the row. | |
| LAST_UPDATED_BY | VARCHAR2 | 64 | Yes | Who column: indicates the user who last updated the row. | |
| LAST_UPDATE_DATE | TIMESTAMP | Yes | Who column: indicates the date and time of the last update of the row. | ||
| LAST_UPDATE_LOGIN | VARCHAR2 | 32 | Who column: indicates the session login associated to the user who last updated the row. | ||
| OBJECT_VERSION_NUMBER | NUMBER | 9 | Yes | Used to implement optimistic locking. This number is incremented every time that the row is updated. The number is compared at the start and end of a transaction to detect whether another session has updated the row since it was queried. |
Indexes
| Index | Uniqueness | Tablespace | Columns |
|---|---|---|---|
| SVC_OMNI_RESRC_LOADS_PK | Unique | SVC_OMNI_RESRC_LOADS_PK | RESRC_LOAD_ID |
| SVC_OMNI_RESRC_LOADS_U1 | Unique | SVC_OMNI_RESRC_LOADS_U1 | CHANNEL_TYPE_CD, OBJECT_TYPE_CD, RESOURCE_PARTY_ID |