SVC_RESOURCE_LOADS
This table indicates that a Resource/Agent is available for a particular channel type and object type, and the current number of open objects for that resource/agent on that channel type.
Details
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Schema: FUSION
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Object owner: SVC
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Object type: TABLE
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Tablespace: Default
Primary Key
| Name | Columns |
|---|---|
|
SVC_RESOURCE_LOADS_PK |
RESOURCE_LOAD_ID |
Columns
| Name | Datatype | Length | Precision | Not-null | Comments |
|---|---|---|---|---|---|
| RESOURCE_LOAD_ID | NUMBER | 18 | Yes | Auto-generated number and primary key for this table | |
| CHANNEL_TYPE_CD | VARCHAR2 | 30 | Yes | Lookup code that indicates the channel type. Examples: ORA_SVC_EMAIL, ORA_SVC_WEB | |
| OBJECT_TYPE_CD | VARCHAR2 | 30 | Lookup code that indicates the type of record that is stored for such as SR | ||
| RESOURCE_PARTY_ID | NUMBER | 18 | Yes | ID of agent in HZ_PARTIES.PARTY_ID | |
| CURRENT_USE | NUMBER | 5 | Yes | Number of objects currently open. | |
| LAST_ASSIGNMENT_DATE | TIMESTAMP | Last time an object of this type was assigned to an agent on this channel | |||
| ACCEPT_WORK_FLAG | VARCHAR2 | 1 | Yes | Resource available to accept work. | |
| LAST_REFRESH_DATE | TIMESTAMP | Yes | Last time this row was refreshed from its source | ||
| BU_ORG_ID | NUMBER | 18 | Reserved for future use. Identifies the Business Unit Org Id associated with this resource. | ||
| CREATION_DATE | TIMESTAMP | Yes | Who column: indicates the date and time of the creation of the row. | ||
| CREATED_BY | VARCHAR2 | 64 | Yes | Who column: indicates the user who created the row. | |
| LAST_UPDATE_DATE | TIMESTAMP | Yes | Who column: indicates the date and time of the last update of the row. | ||
| LAST_UPDATED_BY | VARCHAR2 | 64 | Yes | Who column: indicates the user who last updated the row. | |
| LAST_UPDATE_LOGIN | VARCHAR2 | 32 | Who column: indicates the session login associated to the user who last updated the row. | ||
| OBJECT_VERSION_NUMBER | NUMBER | 9 | Yes | Used to implement optimistic locking. This number is incremented every time that the row is updated. The number is compared at the start and end of a transaction to detect whether another session has updated the row since it was queried. |
Foreign Keys
| Table | Foreign Table | Foreign Key Column |
|---|---|---|
| SVC_RESOURCE_LOADS | hz_parties | RESOURCE_PARTY_ID |
Indexes
| Index | Uniqueness | Tablespace | Columns |
|---|---|---|---|
| SVC_RESOURCE_LOADS_F1 | Non Unique | Default | RESOURCE_PARTY_ID, ACCEPT_WORK_FLAG, CHANNEL_TYPE_CD |
| SVC_RESOURCE_LOADS_N1 | Non Unique | Default | RESOURCE_PARTY_ID, ACCEPT_WORK_FLAG, OBJECT_TYPE_CD |
| SVC_RESOURCE_LOADS_N2 | Non Unique | Default | OBJECT_TYPE_CD, ACCEPT_WORK_FLAG |
| SVC_RESOURCE_LOADS_N3 | Non Unique | Default | CHANNEL_TYPE_CD, OBJECT_TYPE_CD |
| SVC_RESOURCE_LOADS_N4 | Non Unique | Default | CHANNEL_TYPE_CD, ACCEPT_WORK_FLAG |
| SVC_RESOURCE_LOADS_PK | Unique | Default | RESOURCE_LOAD_ID |
| SVC_RESOURCE_LOADS_U1 | Unique | Default | RESOURCE_PARTY_ID, CHANNEL_TYPE_CD, OBJECT_TYPE_CD |