ZCC_TB_AGENT_SESSION

This table stores association between COD user and fusion application user using COD agent name, Party Id and Session Id.

Details

  • Schema: FUSION

  • Object owner: ZCC

  • Object type: TABLE

  • Tablespace: Default

Primary Key

Name Columns

ZCC_TB_AGENT_SESSION_PK

TB_AGENT_SESSION_ID

Columns

Name Datatype Length Precision Not-null Comments
TB_AGENT_SESSION_ID NUMBER 18 Yes Primary Key.
SESSION_ID VARCHAR2 32 Session id for current agent session.
AGENT_PARTY_ID NUMBER 18 Yes Party Id for loggedin agent.
AGENT_NAME VARCHAR2 100 Yes Agent name.
CURRENT_STATE VARCHAR2 20 Current media state for agent.
CONNECT_STATE VARCHAR2 20 Connected state to connector.
ACTIVE_SLOT NUMBER 1 Slot number for currently active(in focus) slot. default is none.
BREAK_REASON VARCHAR2 20 BREAK_REASON
SUPPRESS_SCREENPOP_FLAG VARCHAR2 1 SUPPRESS_SCREENPOP_FLAG
CURR_STATE_START_TIME_CLIENT TIMESTAMP The desktop time where current state was started. Can be used to maintain timers.
LOGIN_TIME_CLIENT TIMESTAMP Local time on desktop when agent logged in. Can be used to maintain timers.
LOGOUT_TIME_CLIENT TIMESTAMP Local time on desktop when agent logged out. Can be user to maintain timers.
APP_WINDOW_NAME VARCHAR2 128 Window name for application window (if needed for reconnection)
CONNECTOR_WINDOW_NAME VARCHAR2 128 Window name of Connector Window
CHAT_WINDOW_NAME VARCHAR2 128 Stores name of Chat Window (if needed)
CREATED_BY VARCHAR2 64 Yes Who column: indicates the user who created the row.
CREATION_DATE TIMESTAMP Yes Who column: indicates the date and time of the creation of the row.
LAST_UPDATED_BY VARCHAR2 64 Yes Who column: indicates the user who last updated the row.
LAST_UPDATE_DATE TIMESTAMP Yes Who column: indicates the date and time of the last update of the row.
LAST_UPDATE_LOGIN VARCHAR2 32 Who column: indicates the session login associated to the user who last updated the row.
OBJECT_VERSION_NUMBER NUMBER 9 Yes Used to implement optimistic locking. This number is incremented every time that the row is updated. The number is compared at the start and end of a transaction to detect whether another session has updated the row since it was queried.

Indexes

Index Uniqueness Tablespace Columns
ZCC_TB_AGENT_SESSION_U1 Unique Default TB_AGENT_SESSION_ID