Overview of Managing Users

Once you create users and provision them with access to the application, there are various user management tasks you have to perform on an on-going basis. Here are examples of some of the tasks you might have to do:

• Assigning different resource roles to users when they change jobs within the organization or are promoted

• Terminating user accounts when users leave the organization

• Acting as a proxy for users so you can troubleshoot issues

This chapter describes how to perform these and other user management tasks using the sales application UI. But you can also use file import functionality to perform user management tasks such as:

• Making changes to employee resource information, for example, name or email address

• Enabling or disabling user accounts

• Making promotion, demotion, or transfer updates for an employee resource

For additional information, see the chapter about importing resource data in the guide Understanding Import and Export Management for Sales and Fusion Service at http://docs.oracle.com.