Prevent Entry of Duplicate User Email Addresses

You can prevent the entry of duplicate email addresses when creating or editing users on the Create User or Edit User pages by enabling email validation.

When validation is enabled, a warning message is displayed listing the owner of the email address if you enter a duplicate value. Having this warning gives you the opportunity to enter a unique email before saving the user's record. Email validation on the Create User and Edit User pages is disabled by default. Follow the steps in this topic to enable validation.

Note: User import includes its own separate duplicate checking which is enabled by default.

Set the Profile Option

To enable email validation, you set the profile option PER_MANAGE_USERS_EMAIL_VALIDATION.

1. In the Setup and Maintenance work area, go to the following:

   • Offering: Sales

   • Functional Area: Sales Foundation

   • Task: Manage Administrator Profile Values

2. On the Manage Administrator Profile Values page, enter PER_MANAGE_USERS_EMAIL_VALIDATION in the Profile Option Code field and click Search.

3. In the Profile Values section of the search results, enter Y in the Profile Value field.

4. Click Save and Close.

Note: When email validation is enabled, it applies to the Create User and Edit User pages. It doesn't apply to user accounts that you manage on the Security Console.