Related Guides

Refer to the following guides for additional information about implementing and administering Oracle Fusion Cloud Sales and Fusion Service.

Title

Description

Oracle Fusion Cloud Sales Automation: Implementing Sales

Explains how to implement a sales force automation solution using features of both Digital Sales (Next Gen Sales) and CX Sales. See the Implementation Reference guide for additional setups.

Oracle Fusion Cloud Sales Automation: Implementation Reference

Implementation reference guide for Oracle Sales.

Oracle Fusion Service: Implementing Service Center with the Classic User Experience

Describes how to set up service components and features of Oracle Fusion Service.

Oracle Fusion Service: Implementing Service Center with the Redwood User Experience Describes implementing Service Center with the Redwood User Experience.

Oracle Fusion Cloud Applications: Configuring Applications Using Application Composer

Describes how to use Application Composer to configure and extend Oracle Applications Cloud.

Oracle Fusion Cloud Applications: Configuring and Extending Applications

Describes how to use runtime tools such as Page Composer or flexfields to configure and extend Oracle Applications Cloud.

Oracle Fusion Cloud Customer Experience: Understanding Import and Export Management for Sales and Fusion Service

Describes how to import legacy and other data into Oracle CX Sales and Fusion Service using Import and Export Management, and export data out of these applications.

Oracle Fusion Cloud Customer Experience: Security Reference for Sales and Fusion Service

Provides a reference to roles, role hierarchies, privileges, and policies as delivered for the Sales and Fusion Service offerings.

Oracle Fusion Cloud Customer Experience: Creating and Administering Analytics for Sales and Fusion Service

Explains how to create, edit, and embed analytics in Sales and Fusion Service applications.

Oracle Fusion Cloud Customer Experience: Subject Areas for Transactional Business Intelligence in Sales and Fusion Service

Provides descriptions, business questions, and security roles for the subject areas in Sales and Fusion Service.

Oracle Fusion Cloud Customer Experience: Implementing Customer Data Management

Describes tasks to configure and set up Oracle CX Customer Data Management capabilities, such as, duplicate identification, duplicate resolution, address verification, and data enrichment.

Oracle Fusion Cloud Sales Automation: Security Reference for Incentive Compensation

Provides a reference of roles, role hierarchies, privileges, and policies as delivered for Incentive Compensation.

Oracle Fusion Cloud Sales Automation: Implementing Incentive Compensation

Describes how to configure and set up Incentive Compensation.

Oracle Fusion Cloud Customer Experience: Understanding Scheduled Processes

Describes the scheduled processes for Oracle Fusion Cloud Sales and Oracle Fusion Service and contains guidance on how to use them.