Reset Passwords for Other Users

Use the Security Console to reset passwords for other users. Only setup users, and other users with the IT Security Manager job role, can access the Security Console.

Note: All users can reset their own passwords by clicking their user name or image in the global header and then selecting the Set Preferences link in the Settings and Actions menu. They can also reset their passwords by using Forgot Password on the sign-in page.

1. Navigate to the Security Console Navigator > Tools > Security Console.

2. In the Security Console, click the Users tab.

3. On the User Accounts page, search for the user using one of these values:

   • First or last name, but not both

   • User name

4. From the Action menu for the user, select Reset Password.

   The Reset Password window is displayed showing the password strength policy.

5. If you want the application to send an email to users with a link that they can use to create their own passwords, then select the Automatically generate password option.

6. Use these steps to reset the password yourself:

   1. Select the Manually change the password option.

   2. Enter the new password twice.

   Note: The option to reset a password manually is only available if you select the option Administrator can manually reset password on the Password Policy subtab of the User Categories page on the Security Console.

7. Click Reset Password.