Overview

Securing and protecting confidential customer information against data breaches, data theft, or unauthorized access is an increasing concern for enterprises. To address this issue, Oracle restricts access to certain information, known as Personally Identifiable Information (PII), that's considered private to an individual.

Read this chapter to learn how personally identifiable information is secured in Oracle Applications Cloud.

For additional information about managing PII data, or about configuring access to PII data, see the guide Implementing Customer Data Management for CX Sales and Fusion Service at http://docs.oracle.com.