How do I enable Sales Forecasting for Redwood UX?

Forecasting for Sales in the Redwood user experience allows for real-time visibility into forecasts and the ability to make summary and item changes, fostering effective collaboration and communication within sales teams. Before you can start configuring Sales Forecasting for Redwood UX, you must be an administrator with the assigned configured job role.

Forecasting for Redwood UX caters for two broad forecasting scenarios, and both need different setups:

• Forecast by Opportunity Owner (Default)
  • This forecast scenario uses opportunity owners and rolls up the resource reporting hierarchy. Territories aren't required in this forecasting approach. This means that opportunity revenue is automatically included in the forecasts of the opportunity owner. Salespeople own their opportunities and forecast them. The forecasts are passed up the resource hierarchy for adjustment and endorsement. Your organization doesn't use territories to assign salespeople to opportunities.
• Forecast by Opportunity Revenue (forecasting when you use sales territories to assign opportunities)
  • You assign opportunities to sales territories by geography, product, industry, and other dimensions. You might have multiple salespeople from different parts of the sales organization involved in the sale. The opportunity owner isn’t necessarily the sole person forecasting the revenue. The forecasts are passed up the territory hierarchy for adjustment and endorsement. If your implementation meets any of these criteria, then you must set up sales territories and run the Request Revenue Territory Assignment process to assign territories to opportunities.

Before You Start

To enable Sales Forecasting for Redwood UX, you must have the following privileges.

Privilege and Name	Description
ZSF_SETUP_DIGITAL_SALES_FORECAST Setup Sales Forecasting from Digital Sales (Redwood UX)	Allows setting up sales forecasting and running processes from Redwood UX.
ZSF_EXPORT_IMPORT_DIGITAL_SALES_FORECAST_QUOTAS Export and Import Sales Forecast Quotas from Digital Sales (Redwood UX)	Allows exporting and importing sales forecast quotas from Redwood UX.
ZSF_MANAGE_DIGITAL_SALES_FORECAST_QUOTAS Manage Sales Forecast Quotas from Digital Sales (Redwood UX)	Allows viewing and editing sales forecast quotas from Redwood UX. Note: This privilege isn't a requirement but rather a recommendation to help show the best of the Sales Forecasting for Redwood UX capabilities.

Set the Forecasting Currency

Set the profile option ZCA_COMMON_CORPORATE_CURRENCY to enable the forecast to appear in your preferred currency. The currency value entered sets the corporate currency for opportunity records.

Configure Sales Forecasting for Redwood UX

Go to the Navigator > Redwood Sales > My Forecasts to start configuring Sales Forecasting for Redwood UX using the guided process. You can also select the Configure Forecasting menu item from the Actions drop-down list on the Forecast Overview page.

If you update your forecasting configuration options, then all forecast metrics will be recalculated and any adjustments made will be deleted. See Configure Sales Forecasting Using Guided Process for more information.

Generate Sales Forecast Metrics

Go to the Navigator > Tools > Scheduled Processes and run the Generate Sales Forecast Metrics process.

The Generate Sales Forecast Metrics process automatically generates sales forecast metrics for salespeople for each of the active forecast periods. For example, sales managers can view the best case opportunities or those that their team members have committed to so that they can help move the opportunities to the Won status. They can also view and make adjustments where necessary to the forecasts, unforecasted, and sales forecast quota items for each of their team members.

Typically, you run the Generate Sales Forecast Metrics process once for each forecasting period. You can run this process if the forecast metrics become distorted. See Generate Sales Forecast Metrics for more information.

Default Schedule Processes for Sales Forecasting

Once you review and submit your Sales Forecast configuration, the Generate Sales Forecast Metrics process runs immediately. Typically, you would run this process once for each forecasting period. You can run this process if the forecast metrics become distorted.

The default schedule for sales forecasting processes is as follows:

Process Name	Schedule
Generate Sales Forecast Metrics	Runs at 1.00 a.m. UTC 15 days before the start of the period following the last active period.
Compress Sales Forecast Metrics	Runs every hour.
Refresh Sales Forecast Dimensions	Runs every day at 10.00 p.m. UTC.
Generate Sales Forecast Snapshots	Runs every Saturday at 2.00 a.m. UTC.