1. Integrating Service Logistics with Field Service
  2. Configure Oracle Integration Cloud Services

Configure Oracle Integration Cloud Services

Oracle Integration Cloud Services is used to sync Service Logistics field service technicians, stocking locations, inventory balances, and product catalog with Field Service. The following tasks must be performed to set up the secure integration between customer-specific instances:

  1. Create the Oracle Integration Cloud User.

  2. Import the Oracle Integration Cloud integration flows:

    1. Log in to Oracle Integration Cloud.

    2. Navigate to Integrations, then Packages.

    3. Click the Import button.

    4. Select the file downloaded from the Marketplace.

  3. Specify connection url and credentials for all Service Logistics connections.

  4. After all connections are defined, activate the Service Logistics integrations.

Refer to the section Oracle Integration Cloud in Chapter 2 for a list of these connections and integrations.