Enable Support for Third Party Work Objects

To manage part requirements and orders for third party objects such as a service request or work order from a legacy customer service application:

1. Set up the document type lookup for the third party service request or work order in the Service Logistics lookup ORA_RCL_SOURCE_DOC_TYPE. For details, see chapter Managing Service Logistics Lookups.

Note: The following master data must be available in Oracle Cloud in order to create debrief lines for third party work orders: