Audience and Scope
This guide outlines the implementation and configuration steps required to integrate Oracle Fusion Service Logistics and Oracle Field Service Cloud (OFSC) to create a value-added business process and user experience. The administrator must enter the documented configurations and install the documented files to create the integration.
Each implementation of Oracle Field Service Cloud and Oracle Fusion Service Logistics is unique, and leads to the implementation of application customizations that support unique business requirements. While the steps in this document describe how to connect a non-customized Oracle Field Service Cloud instance to a non-customized Oracle Fusion Service Logistics instance, they can be combined with customizations that have already been applied to each instance.