Create a Correction that References an Original Charge
You can create a correction charge line that references its original charge for a corresponding sales order line when it has a corresponding sales order line that's been fulfilled.
When you post charges a new correction sales order is created that references the
original order line. This reference flows to Accounts Receivable where the invoice lines
are linked.
Note: For the correction icon to appear, you need the following:
-
Charge line is posted.
-
Service activity code (SAC) has the transaction category Order and the Create Order setting is enabled.
To create a correction that references its original charge:
- In the Charges table on the Work Order Charges detail page, select the
Undo action for the charge line. The Enter correction
dialog appears.Note: In edit mode, you can access this dialog by clicking the Pencil icon.
-
From the Activity LOV, select the service activity code. All other attributes are copied over from the original charge line.
- Click Add.