1. Integrating Service Logistics with Field Service
  2. Integration Component Architecture Between Service Logistics and Field Service

Integration Component Architecture Between Service Logistics and Field Service

Service Logistics lets customers optimize parts logistics, source and order service parts, record costs, and invoice customers. Field Service offers time-based, self-learning, and predictive technology for dispatching field service technicians to resolve customer issues.

Oracle Integration (OIC)

Use the Oracle Service Logistics — Oracle Field Service | Integrate Supply-Chain Data recipe as a sample for syncing technicians, parts, and inventory between Oracle Fusion and Field Service clouds, and for generating preventive maintenance orders and configuring custom charge processing rules.

For detailed information about the component architecture and the Oracle Service Logistics — Oracle Field Service | Integrate Supply-Chain Data recipe, see the About the Field Service Integration Recipe topic in the Oracle Integration (OIC) Recipe chapter.
Note: The Oracle Service Logistics — Oracle Field Service | Integrate Supply-Chain Data recipe is available in the Integration Store. It's only intended for use as a sample and it isn't confirmed to be error-free. Oracle doesn't provide support for this recipe.

Connections

  • Connection: Service Logistics ERP Cloud REST

  • Connection: Service Logistics Fusion REST

  • Connection: Service Logistics Locations SOAP

  • Connection: Service Logistics OFSC

  • Connection: Service Logistics OFSC REST

  • Connection: Service Logistics Technicians SOAP

Integrations

  • Integration: Oracle Service Logistics OFS Auto Debrief

  • Integration: Oracle Service Logistics OFS Custom Rule Processor

  • Integration: Oracle Service Logistics OFS Debrief

  • Integration: Oracle Service Logistics OFS Inventory

  • Integration: Oracle Service Logistics OFS Inventory Incremental

  • Integration: Oracle Service Logistics OFS Order Parts

  • Integration: Oracle Service Logistics OFS Receive Parts

  • Integration: Oracle Service Logistics OFS Replenish Parts

  • Integration: Oracle Service Logistics OFS Parts Catalog

  • Integration: Oracle Service Logistics OFS Preventive Maintenance

  • Integration: Oracle Service Logistics OFS Technician

  • Integration: Oracle Service Logistics OFS Technician Inventory

  • Integration: Oracle Service Logistics OFS Technician Inventory Incremental

Note: Starting with the 24B release, all the integrations are recipes in the Projects feature of OIC Gen 3, which is available if you're moving from OIC Gen 2 to OIC Gen 3.
To get the Oracle Service Logistics — Oracle Field Service | Integrate Supply-Chain Data recipe:

  • Gen 2: Go to the Oracle Integration Store and search the Gen 2 recipe. Enter service logistics in the search bar and search.

  • Gen 3: On your Oracle Integration instance, install the recipe to deploy and configure the integration and associated resources.
    1. On the Oracle Integration home page, in the Use a recipe/accelerator section, click View all.
    2. Enter service logistics in the search bar and search.
    3. Click Configure on the recipe to configure its resources. The project workspace opens, displaying all the recipe resources.
    4. Configure the resources before you activate and run the recipe.
Note: For information about the component architecture between Fusion Service and Field Service, see the Integration Component Architecture Between Oracle Fusion Service and Oracle Field Service topic in the Integrating Fusion Service with Field Service guide.

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