Enable Service Logistics Functionality for Users

You can create users for the functionality that you plan to use.

Note: You should create your own unique job roles and enable only the functionality that you plan to use. For more information see the Advisory Note on Subscription Impact in the Security Reference for Manufacturing and Supply Chain Materials Management guide.

Enable Service Logistics Functionality by Assigning Privileges for Users

Service Logistics offers the following predefined job roles:
  • Field Service Administrator

  • Depot Repair Manager

  • Field Service Technician Duty (CRM offers a predefined job role called Field Service Technician, for which Service Logistics has predefined duty roles).

The following table shows the privilege names and the predefined job roles that are associated with them.

Note: You should use these privileges to create your own unique job roles.

Available Roles and Privileges

Role

Privilege Name

Code/Technical Name

Functionality Enabled

Depot Repair Manager

Field Service Administrator

Field Service Technician Duty

Access Activities Using Web Service

RCL_ACCESS_ACTIVITIES_BY_SERVICE

Allows the user to access activities using a service.

Depot Repair Manager

Field Service Administrator

Field Service Technician Duty

Access Addresses Using Web Service

RCL_ACCESS_ADDRESSES_BY_SERVICE_PRIV

Allows the user to access customer addresses using a service.

Redwood

Depot Repair Manager

Field Service Administrator

Field Service Technician Duty

Access Asset Hierarchy Using Web Service

RCL_ACCESS_ASSET_HIERARCHIES_BY_SERVICE

Allows the user to access the asset hierarchy using a service.

Depot Repair Manager

Field Service Administrator

Field Service Technician Duty

Access Billing Types Using Web Service

RCL_ACCESS_BILLING_TYPES_BY_SERVICE_PRIV

Allows the user to access billing types using a service.

Field Service Administrator

Access Create Charges and Estimates

RCL_CREATE_CHARGES_ESTIMATES

Allows the user to create charges and estimates from the Manage Work Orders and Charges page.

Depot Repair Manager

Field Service Administrator

Field Service Technician Duty

Access Debrief Page

RCL_PORTAL_VIEW_DEBRIEF

Allows the user to access the Manage Charges and Estimates page.

Depot Repair Manager

Access Depot Repair for Depot Repair Manager

RCL_DEPOT_DETAILS_PRIV

Allows the depot repair manager to manage RMA lines, which includes creating repair orders and transfer orders, and adding and editing charges.

Depot Repair Manager

Access Depot Repair Manager Infolets

RCL_DEPOTMGR_INFOLETS

Allows the user to access Depot Repair Manager infolets.

Depot Repair Manager

Access to Depot Repair Page for Depot Repair Manager

RCL_DEPOT_DETAILS

Allows a depot repair manager to take actions required for an RMA line, including the creation of repair order, transfer order, and to add and edit charges.

Depot Repair Manager

Access Depot Repair Search

RCL_DEPOT_REPAIR_SEARCH_PRIV

Allows user to search for a return material authorization (RMA).

Depot Repair Manager

Field Service Administrator

Access Field Parts Inventory Search for Administrator

RCL_ADMIN_FIELD_PARTS_INV_SEARCH_PRIV

Allows the administrator to search for field parts inventory in the search page.

Redwood

Field Service Technician Duty

Access Field Parts Inventory Search for Technician

RCL_FSTECH_FIELD_PARTS_INV_SEARCH_PRIV

Allows the field service technician to search for field parts inventory in the search page.

Redwood

Depot Repair Manager

Field Service Administrator

Field Service Technician Duty

Access Field Parts Inventory Transfer Using Web Service

RCL_ACCESS_FIELD_PART_TXN_TYPES_PRIV

Allows the user to access fieldPartTransactionActions Type in the field parts inventory Transfer UI using a service.

Redwood

Depot Repair Manager

Field Service Administrator

Field Service Technician Duty

Access Field Parts Inventory Using Web Service

RCL_ACCESS_FIELD_PARTS_INVENTORY_BY_SERVICE_PRIV

Allows the user to access field parts inventory using a service.

Redwood

Depot Repair Manager

Field Service Administrator

Field Service Technician Duty

Access Field Parts Reservations Using Web Service

RCL_ACCESS_FIELD_PARTS_RESERVATION_BY_SERVICE_PRIV

Allows the user to access field parts reservations using a service.

Field Service Technician Duty

Access Field Service Technician Infolets

RCL_TECHNICIAN_INFOLETS

Allows the user to access the field service technician infolets.

Field Service Administrator

Access Field Service Administrator Infolets

RCL_FSADMIN_INFOLETS

Allows the user to access the field service administrator infolets.

Depot Repair Manager

Field Service Administrator

Field Service Technician Duty

Access Items Using Web Service

RCL_ACCESS_ITEMS_BY_SERVICE

Allows the user to access items using a service.

Depot Repair Manager

Field Service Administrator

Field Service Technician Duty

Access Manual Adjustments Basis Using Web Service

RCL_ACCESS_MANUAL_ADJUSTMENTS_BASIS_BY_SERVICE

Allows the user to access the manual adjustments basis using a service.

Field Service Administrator

Access Part Requirements Details for Administrator

RCL_ADMIN_PART_REQUIREMENTS_DETAILS_PRIV

Allows the field service administrator to access the Part Requirements details page.

Redwood

Field Service Technician Duty

Access Part Requirements Details for Technician

RCL_FSTECH_PART_REQUIREMENTS_DETAILS_PRIV

Allows the field service technician to access the Part Requirements details page.

Redwood

Field Service Administrator

Access Part Requirements Header for Administrator

RCL_ADMIN_PART_REQUIREMENTS_HEADER_PRIV

Allows the field service administrator to access the Part Requirements header pages.

Redwood

Field Service Technician Duty

Access Part Requirements Header for Technician

RCL_FSTECH_PART_REQUIREMENTS_HEADER_PRIV

Allows the field service technician to access the Part Requirements header pages.

Redwood

Field Service Administrator

Access Parts Requirements Search for Administrator

RCL_ADMIN_PARTS_REQUIREMENTS_SEARCH_PRIV

Allow field service administrator to search for parts requirements.

Field Service Technician Duty

Access Parts Requirements Search for Technician

Access Parts Requirements Search for Technician

Allows field service technician to search for parts requirements.

Depot Repair Manager

Field Service Administrator

Field Service Technician Duty

Access Parts Shipping Methods Using Web Service

RCL_ACCESS_PARTS_SHIPPINGMETHODS_BY_SERVICE

Allows the user to access parts shipping methods using a service.

Depot Repair Manager

Field Service Administrator

Field Service Technician Duty

Access Profile Values Using Web Service

RCL_ACCESS_PROFILE_VALUES_BY_SERVICE

Allows access to rclProfiles REST API.

Depot Repair Manager

Field Service Administrator

Field Service Technician Duty

Access Service Activities Using Web Service

RCL_ACCESS_SERVICE_ACTIVITIES_BY_SERVICE_PRIV

Allows the user to access service activities using a service.

Depot Repair Manager

Field Service Administrator

Field Service Technician Duty

Access Service Logistics Landing Page

RCL_PORTAL_ACCESS_LANDING_PAGE

Allows the user to access Service Logistics Landing page.

Field Service Administrator

Field Service Technician Duty

Access Standalone Parts Ordering Page

RCL_PARTS_ACCESS_STANDALONE_PAGE

Allows the user to access the Standalone Parts Requirement page.

Field Service Administrator

Field Service Technician Duty

Access Stocking Location Details Using Web Service

RCL_ACCESS_STOCK_LOC_DETAILS_BY_SERVICE

Allows access to stockingLocations REST API.

Field Service Administrator

Field Service Technician Duty

Access Trunk Stock Details Using Web Service

RCL_ACCESS_TRUNK_STOCK_DETAILS_BY_SERVICE

Allows access to trunkStocks REST API.

Depot Repair Manager

Field Service Administrator

Field Service Technician Duty

Access Work Order Charges Search Page

RCL_WORK_ORDER_CHARGES_PRIV

Allows the user to search for work orders with existing debrief headers on the Work Order Charges Search page.

Redwood

Field Service Administrator

Access Work Order Charges Details Page for Administrator

RCL_ADMIN_CREATE_EDIT_DEBRIEF_DETAILS_PRIV

Allows an administrator to view and update work order transactions on the Work Order Charges detail page.

Redwood

Field Service Technician Duty

Access Work Order Charges Details Page for Technician

RCL_FSTECH_CREATE_EDIT_DEBRIEF_DETAILS_PRIV

Allows a technician to view and update work order transactions on the Work Order Charges detail page.

Redwood

Field Service Administrator

Access to Work Order Charges Header for Administrator

RCL_ADMIN_CREATE_EDIT_DEBRIEF_HEADER_PRIV

Allows an administrator to create debriefs for work orders on the Work Order Charges header page.

Redwood

Field Service Technician Duty

Access to Work Order Charges Header Page for Technician

RCL_FSTECH_CREATE_EDIT_DEBRIEF_HEADER_PRIV

Allows a technician to create debriefs for work orders on the Work Order Charges header page.

Redwood

Depot Repair Manager

Field Service Administrator

Field Service Technician Duty

Create Debrief Transactions Using Web Service

RCL_PORTAL_CREATE_DEBRIEF_TRANSACTIONS_BY_SERVICE

Allows access to the Debrief REST API.

Field Service Administrator

Field Service Technician Duty

Create Item Structure

EGP_CREATE_ITEM_STRUCTURE_PRIV

Allows access to create item structure action from regional task pane.

Depot Repair Manager

Field Service Administrator

Field Service Technician Duty

Create Maintenance Work Orders by Service

MNT_CREATE_WORK_ORDERS_BY_SERVICE

Allows ability to call Create SCM Work Order and Operations REST API.

Field Service Administrator

Field Service Technician Duty

Create Parts Return List

RCL_CREATE_PARTS_RETURN_LIST

Allows the submission of the process that creates field service parts return list.

Depot Repair Manager

Field Service Administrator

Field Service Technician Duty

Edit Price

RCL_EDIT_PRICE

Allows access to Price Manual Adjustment dialog.

Field Service Administrator

Edit Service Request

SVC_EDIT_SR_PRIV

Allows editing of a service request.

Field Service Administrator

Field Service Technician Duty

Edit Service Work Order

SVC_EDIT_SERVICE_WORK_ORDER_PRIV

Allows editing of a service work order.

Depot Repair Manager

Field Service Administrator

Field Service Technician Duty

Get Project List Using Service

PJF_GET_PROJECT_LIST_PRIV

A privilege that allows integrations with Projects.

Depot Repair Manager

Field Service Administrator

Field Service Technician Duty

Get Project Setups

PJF_GET_PROJECT_SETUPS_PRIV

A privilege that allows integrations with Projects.

Depot Repair Manager

Field Service Administrator

Field Service Technician Duty

Get Project Tasks Service

PJF_VIEW_PROJECT_TASK_SERVICE_PRIV

A privilege that allows integrations with Projects.

Depot Repair Manager

Field Service Administrator

Field Service Technician Duty

Import Order

FOM_IMPORT_ORDER

Required by service request to create a sales order.

Field Service Administrator

Manage Auto Processing Rule

RCL_AUTO_PROCESSING_RULES

Allows the ability to manage the auto processing rule.

Depot Repair Manager

Field Service Administrator

Manage Customer Assets

CSI_MANAGE_CUSTOMER_ASSETS

Allows the creation and update of customer assets, related configurations, and structures.

Depot Repair Manager

Field Service Administrator

Field Service Technician Duty

Manage Customer Assets by Service

CSI_MANAGE_CUSTOMER_ASSETS_BY_SERVICE

Allows the creation and update of customer assets, related configurations, and structures.

Depot Repair Manager

Manage Depot Repair

RCL_DEPOT_REPAIR

Allows the user to access to the Project Tasks LOV REST service to view the list of project tasks.

Depot Repair Manager

Field Service Administrator

Field Service Technician Duty

Manage Estimates

RCL_MANAGE_ESTIMATES

Allows the user access to Manage Work Orders and Charges, Manage Estimates (New), Create Charges, and Edit Charges.

Depot Repair Manager

Field Service Administrator

Field Service Technician Duty

Manage Inventory Reservation and Picks

INV_MANAGE_INVENTORY_RESERVATION_AND_PICKS

Allows the management of inventory reservations and picks.

Depot Repair Manager

Manage Maintenance Work Order Operations

MNT_MANAGE_MAINTENANCE_WORK_ORDER_OPERATIONS

Allows the addition and update of work order operations.

Depot Repair Manager

Field Service Administrator

Field Service Technician Duty

Manage Manual Price Adjustments Using Web Service

RCL_MANUAL_PRICE_ADJUSTMENTS_BY_SERVICE

Allows the user to manage manual price adjustments using a service.

Field Service Administrator

Field Service Technician Duty

Manage Part Requirement Headers Using Web Service

RCL_PART_REQUIREMENT_HEADERS_BY_SERVICE_PRIV

Allows the user to manage part requirement headers using a service.

Redwood

Field Service Administrator

Field Service Technician Duty

Manage Part Requirements Using Web Service

RCL_MANAGE_PART_REQUIREMENTS_BY_SERVICE

Allows access to partRequirementLines REST API.

Depot Repair Manager

Field Service Administrator

Manage Preventive Maintenance of Customer Owned Assets

RCL_PREVENTIVE_MAINTENANCE

Allows the submission of the process that creates preventive maintenance tasks for customer-owned assets.

Depot Repair Manager

Field Service Administrator

Manage Resource to Item Mapping

RCL_RESOURCE_ITEM_MAPS

Allows the ability to manage resource to item mapping.

Depot Repair Manager

Field Service Administrator

Manage Return Routing Rules

RCL_MANAGE_RETURN_RULES

Allows access for Return Routing Rules Import/Export SOAP service.

Depot Repair Manager

Field Service Administrator

Manage Return Routing Rules Using Web Service

RCL_MANAGE_RETURN_RULES_BY_SERVICE

Allows access to Manage Return Routing Rules using a service.

Depot Repair Manager

Field Service Administrator

Manage Supplier Warranty Contracts by Service

MNT_MANAGE_SUPPLIER_WARRANTY_CONTRACTS_BY_SERVICE_PRIV

Allow the creation and update of supplier warranty contracts using a service.

Depot Repair Manager

Field Service Administrator

Field Service Technician Duty

Manage Supply Orchestration Web Services

DOS_MANAGE_SUPPLY_ORCHESTRATION_WEB_SERVICES

Required by Work Orders to create an internal material transfer.

Field Service Administrator

Field Service Technician Duty

Manage Trading Partner Item Reference

EGP_MANAGE_TRADING_PARTNER_ITEM_REFERENCE_PRIV

Allows access to manage trading partner item references for items.

Redwood

Field Service Administrator

Mapping Internal and External Locations Using Web Service

RCL_INT_EXT_LOC_MAPPINGS_DETAILS_BY_SERVICE

Allows the user to access internal and external locations mapping using a service.

Depot Repair Manager

Field Service Administrator

Post Charges

RCL_POST_CHARGES

Allows the user to post charges.

Field Service Technician Duty

Post Charges with Rule Check

RCL_POST_CHARGES_RULE_CHECK

Allows the user to post charges with rule check.

Depot Repair Manager

Field Service Administrator

Field Service Technician Duty

Price Sales Transactions

QP_PRICE_SALES_TRANSACTIONS

Required by Service Request and Work Order to price the parts requirement.

Depot Repair Manager

Field Service Administrator

Field Service Technician Duty

Receive Parts

RCL_PORTAL_RECEIVE_PARTS

Allows access to Receive Parts page.

Field Service Administrator

Field Service Technician Duty

Report Maintenance Material Transactions by Service

MNT_REPORT_MATERIAL_TRANSACTIONS_BY_SERVICE

Allows the ability to create material transactions using SCM Work Order REST API.

Field Service Administrator

Field Service Technician Duty

Report Maintenance Resource Transactions by Service

MNT_REPORT_RESOURCE_TRANSACTIONS_BY_SERVICE

Allows the ability to create resource (labor) transactions using SCM Work Order REST API.

Depot Repair Manager

Field Service Administrator

Setup Billing Types

RCL_BILLING_TYPES_SETUP

Allows access to the Manage Billing Types page.

Depot Repair Manager

Field Service Administrator

Setup Service Activities

RCL_SERVICE_ACTIVITIES_SETUP

Allows access to the Manage Service Activities page.

Field Service Administrator

Setup Stocking Location

RCL_STOCKING_LOC_SETUP

Allows access to Manage Stocking Locations page.

Field Service Administrator

Setup Technician

RCL_TECHNICIAN_SETUP

Allows access to the Manage Field Service Technicians page.

Field Service Administrator

Field Service Technician Duty

Submit Automatic Posting of Debrief Charges

RCL_AUTOPROCEES_DEBRIEF_CHARGES

Allows submission of the process that automatically posts debrief charges.

Field Service Technician Duty

Technician Access Charges and Estimates

RCL_FSTECH_CHARGES_ESTIMATES

Allows the technician the ability to create charges and estimates from the Manage Work Orders and Charges page.

Field Service Technician Duty

Technician Access for Field Parts Inventory

RCL_FSTECH_PARTS_INVENTORY

Allows the technician access to the Field Parts Inventory page.

Field Service Technician Duty

Technician Access for Manage Part Requirements

RCL_FSTECH_MANAGE_PART_REQ

Allows the technician access to the Manage Part Requirements page.

Field Service Technician Duty

Technician Access for Receive Parts

RCL_FSTECH_RECEIVE_PARTS

Allows the technician access to the Receive Parts page.

Depot Repair Manager

Field Service Administrator

Field Service Technician Duty

Update Maintenance Work Orders by Service

MNT_UPDATE_WORK_ORDERS_BY_SERVICE

Allows the ability to call update for the SCM Work Order REST API in order to update the status.

Depot Repair Manager

Field Service Administrator

Field Service Technician Duty

Use Location Service

PER_USE_LOCATION_SERVICE

Allows the use of the location service.

Field Service Administrator

Use REST Service to Edit Service Request

SVC_EDIT_SR_USING_REST_PRIV

Allows editing a service request using REST API.

Field Service Administrator

Field Service Technician Duty

Use REST Service to View Service Request

SVC_VIEW_SR_USING_REST_PRIV

Allows viewing of service requests using REST API.

Depot Repair Manager

Field Service Administrator

Field Service Technician Duty

View Customer Assets

CSI_VIEW_CUSTOMER_ASSETS

Allows the user to query and view customer assets, related configurations, and structures.

Field Service Administrator

Field Service Technician Duty

View Global Inventory Organizations List of Values by Web Service

RCS_GLOBAL_VIEW_INV_ORG_LOV_WEB_SERVICE_PRIV

Allows viewing the global set of inventory organizations list of values by web service.

Depot Repair Manager

Field Service Administrator

Field Service Technician Duty

View Item Lot and Item Serial List of Values by Web Service

INV_VIEW_LOT_SERIAL_LOV_WEB_SERVICE_PRIV

Allows viewing lot and the serial number list of values using web service.

Redwood

Field Service Administrator

Field Service Technician Duty

View Inventory Transaction List of Values by Web Service

INV_VIEW_INVENTORY_TRANSACTION_LOV_WEB_SERVICE_PRIV

Allows viewing inventory transaction account, inventory transaction reason, inventory account alias, and inventory transaction type list of values using web service.

Redwood

Depot Repair Manager

Field Service Administrator

Field Service Technician Duty

View Maintenance Work Orders by Service

MNT_GET_WORK_ORDERS_BY_SERVICE

Allows the ability to get details about existing SCM work orders using REST API.

Field Service Administrator

Field Service Technician Duty

View Orders

FOM_VIEW_ORDERS_PRIV

Allows the users to view orders.

Depot Repair Manager

Field Service Administrator

Field Service Technician Duty

View Planning Supply Availability

MSP_VIEW_PLANNING_SUPPLY_AVAILABILITY

Required by Service Request and Work Order to use Global Order Promising to source the parts.

Depot Repair Manager

Field Service Administrator

View Requirement Lines

RCL_PARTS_REQ_VIEW

Allows access to Parts Requirement region for the Fusion Service work order creation page, and the Manage Parts Requirement page.

Depot Repair Manager

Field Service Administrator

Field Service Technician Duty

View Receivables Invoice

AR_VIEW_RECEIVABLES_INVOICE

Allows access to view a receivables invoice.

Field Service Administrator

Field Service Technician Duty

View Service Request

SVC_VIEW_SR_PRIV

Allows viewing of service requests.

Field Service Administrator

Field Service Technician Duty

View Service Work Order

SVC_VIEW_SERVICE_WORK_ORDER_PRIV

Allows viewing of service work orders.

Depot Repair Manager

Field Service Administrator

Field Service Technician Duty

View Subscription Adjustments

RCL_VIEW_SUBSCRIPTION_ENTITLEMENTS_BY_SERVICE

Allows access to subscription entitlements for contract discounts in the Charges and Parts Requirement page.

Depot Repair Manager

Field Service Administrator

Field Service Technician Duty

View Subinventory and Locator List of Values by Web Service

INV_VIEW_SUBINVENTORY_LOCATOR_LOV_WEB_SERVICE_PRIV

Allows viewing subinventory and locator list of values using web service.

Redwood

Depot Repair Manager

Field Service Administrator

Field Service Technician Duty

View Subscription Entitlements

OSS_VIEW_SUBSCRIPTION_ENTITLEMENTS

Allows the ability to change the subscription user status.

Depot Repair Manager

Field Service Administrator

Field Service Technician Duty

View Technician Portal Work Orders

RCL_PORTAL_VIEW_WO

Allows access to the Manage Work Orders and Charges page.

Depot Repair Manager

Field Service Administrator

Field Service Technician Duty

View Trading Community Organization

HZ_VIEW_TRADING_COMMUNITY_ORGANIZATION

Allows exporting, searching, and viewing of organization details such as addresses, classifications, identifiers, and names.

Field Service Administrator

View Trunk Stock

RCL_PORTAL_VIEW_TRUNK_PARTS

Allows the user view access to the Manage Field Parts Inventory page.

Assign Data Security Policies to Job Roles

You must set up the data security policies (DSP) for the job roles that you create. The following table shows which DSPs are needed to perform Service Logistics functionality. For some of these data security policies, you must also set up the user data access:

  1. When you're creating a job role, you'll need to add the desired data security policies in the Edit Role page.

    Data Security Policies

    Job Roles

    Policy Name

    Policy Description

    Data Resource

    Privilege

    Condition

    Functionality

    Is the User Data Access Setup Required?

    Depot Repair Manager

    Field Service Administrator

    Grant on Application Reference Data Set

    Allows you to manage a location.

    SetID Set

    Manage Location;

    All values

    Allows the user to query and create an internal location ship-to address (from a TCA ship-to address) when creating transfer orders.

    No

    Depot Repair Manager

    Field Service Administrator

    Grant on Business Unit

    Allows you to view receivables activities for the business units for which you're authorized.

    Business Unit

    View Receivables Activities;

    Access the business units for which you're authorized.

    Allows the user to drill down to the Invoice Details page from the Manage Charges and Estimates page.

    Yes

    Field Service Administrator

    Grant on Cost Organization

    Allows you to view work order costs.

    Cost Organization

    View Work Order Costs;

    All values

    Allows access to the work order cost data in Oracle Transaction Business Intelligence (OTBI).

    No

    Field Service Administrator

    Grant on Cost Organization

    Allows you to view a cost organization.

    Cost Organization

    View Cost Organization;

    All values

    Allows access to the cost data for OTBI.

    No

    Field Service Administrator

    Grant on Cost Organization

    Allows you to view a COGS event for the cost organizations for which you're authorized to view.

    Cost Organization

    View COGS Event;

    All values

    Allows access to the unit cost data in OTBI.

    No

    Depot Repair Manager

    Field Service Administrator

    Grant on Installed Base Asset

    Allows you to manage an installed base asset.

    Installed Base Asset

    Read; Manage Installed Base Asset; Update; Delete;

    All values

    Allows access to the Asset UI to make updates from the Manage Work Orders and Charges page.

    No

    Depot Repair Manager

    Field Service Administrator

    Grant on Inventory Organization

    Allows you to manage an inventory reservation for the inventory organizations for you're authorized.

    Inventory Organization

    Manage Inventory Reservation;

    Access the inventory organization parameter for table INV_ORG_PARAMETERS for the inventory organizations for which you're authorized.

    Allows the user to add and delete reservations in the Service Logistics UIs:

    Manage Field Parts Inventory UI Reservations dialog.

    Access Service Work Order Parts Details tab PR Table X icon.

    Create and Edit Part Requirements UI PR Table X icon.

    Create debrief lines.

    Post charges.

    Yes

    Depot Repair Manager

    Grant on Inventory Organization

    Allows you to manage a maintenance organization for the inventory organizations for which you're authorized.

    Inventory Organization

    Manage Maintenance Organization;

    Access the inventory organization parameter for table INV_ORG_PARAMETERS for the inventory organizations for which you're authorized,

    Allows the user to create and update maintenance work orders.

    Yes

    Depot Repair Manager

    Field Service Administrator

    Grant on Location

    Allows you to manage a location.

    Location for Table PER_LOCATION_DETAILS_F

    Manage Location;

    All values

    Allows the user to query and create an internal location ship-to address (from a TCA ship-to address) when creating transfer orders.

    No

    Depot Repair Manager

    Field Service Administrator

    Grant on Location

    Allows you to manage a location.

    Location for Table PER_LOCATIONS

    Manage Location;

    All values

    Allows the user to query and create an internal location ship-to address (from a TCA ship-to address) when creating transfer orders.

    No

  2. Set up the user's data access in the Manage Data Access for Users page.
    Note: Duty roles aren't visible in the Manage Data Access for Users page.
For a listing of the data security policies that are associated with a job role, see the Roles chapter in the Security Reference for Manufacturing and Supply Chain Materials Management Guide.