1. Getting Started with Service Logistics Implementation
  2. List of Service Logistics Profile Options

List of Service Logistics Profile Options

As a field service administrator, you can view and manage the profile options for Service Logistics, using the following profile options:

  • ORA_RCL_DEF_COST_ORG: To specify that field service costs for parts, labor, and expenses are assigned to the inventory and maintenance organization of the field service technician who debriefed the transactions.

  • ORA_RCL_CUSTOM_RULE_PROCESSING: To enable or disable custom rule processing when posting charges. Custom rule processing is disabled by default.

  • ORA_RCL_DEF_DEPOT_SAC_OSP: To specify the default service activity used for outside processing items of depot repair order.

  • ORA_RCL_ITEM_STRUCTURE: To specify the Service BOM Item Structure Name.

  • RCL_DEF_DEPOT_SAC_ISSUE: To specify the default service activity used for parts issued to depot repair order.

  • RCL_DEF_DEPOT_SAC_RECOVER: To specify the default service activity used for parts recovered from depot repair order.

  • RCL_DEF_DESTINATION_ORGANIZATION: To specify the default destination organization where parts will be shipped when a part requirement is created for a work order and before a field service technician has been assigned to the work order.

  • RCL_DEF_EMPLOYEE_NAME: To specify the default employee to be used as the preparer name and deliver-to name while creating a transfer order.

  • RCL_DEF_FS_FALLBK_ASSET: To specify the fallback asset when an asset wasn't captured in the debrief header. The fallback asset is used by the Post Field Service Charges program to create the maintenance work order that updates inventory, installed base, and cost accounting.

    This profile is only for posting Field Service charges. It isn't relevant for Depot Repair.

  • RCL_DEF_PARENT_RESOURCE: To specify the default parent resource name from Oracle Field Service which is used when downloading technicians, stocking locations, and inventory balances to Oracle Field Service.

  • RCL_DEF_RETURN_ORGANIZATION: To specify the default return organization where the part returned by the customer is to be received, set the profile option Default Return Organization. The organization is selected by default in the Create Return Line in the Service Request Parts Tab. This profile is used when no Return Routing Rule has been set up that covers the customer or inventory return.

  • RCL_DEF_WORK_ORDER_AREA: To specify the default work order area displayed when the user launches the Service Logistics landing page.

  • RCL_RETURN_ROUTING_ZONE_TYPE: To specify the zone type used by the Service Logistics Manage Return Routing Rules setup UI.