How are Taxes Calculated?

When you add or save part requirements, Service Logistics calls Pricing to calculate sales prices and taxes.

Specifically, Service Logistics creates sales orders so that the estimated taxes aren't recalculated by Order Management. The official taxes are calculated in Receivables, which uses the tax determinants passed from Service Logistics to Order Management during pricing.

Note:

Service Logistics uses the Get Tax Determinants Tax API (ZxApiPub.getDefaultTaxDetAttribs).

You'll define tax determinants for transactions, exemptions, products, and invoice details that Fusion Tax passes to Pricing.

Tax Determinant Inputs

Tax Determinant Header/Line Tax Determinant Inputs
Entity Code Header Order
Entity Class Code Header SALES_TRANSACTION_TAX_QUOTE
Entity Type Code Header ORDER_CREATED
Internal Organization ID Header
  • For service request part requirements, the service request business unit is used.

  • For third-party service requests part requirements, the part requirement header business unit is used.

Transaction ID Header Debrief Header ID
Transaction Date Header System date (today’s date)
Transaction Currency Code Header null
Legal Entity Header Business unit’s legal entity
Transaction Number Header Debrief Header ID
Transaction Business Category Line null
Transaction ID and Transaction Line ID Line Debrief Header ID
Line Level Action Line CREATE
Transaction Line Type Line ITEM
Transaction Line Date Line System date
Transaction Line Currency Code Line null
Line Amount Line zero
Unit Price Line zero
Transaction Line Quantity Line quantity on debrief line
Exemption Control Line S (Standard)
Exemption Certificate Number Line null

Product ID

Line Item ID from debrief line (parts, labor, expense, fixed charge)

Product Org ID

Line From debrief line.

Field Service/Third Party Object:

    • Parts: Inventory Organization where parts were used from or to where they were returned.
    • Labor, Expense, Fixed Charges: Cost organization on the Debrief/Charges header.

UOM Code

Line Debrief line

Ship-to Party ID

Line Customer from Debrief header

Bill-to Party ID

Line Customer from Debrief line (or header)

Ship-to Party Site ID

Line Field Service: Service address from Debrief header

Bill-to Party Site ID

Line null

Ship-to Account Site Use ID

Line null (as ship-to account isn't captured)

Bill-to Account Site Use ID

Line Derived from account and bill-to address (account site) entered on the debrief line (or header) and the usage bill-to.

Example: Tax Determinant Output Passed from Fusion Tax to Pricing

Tax Determinants Example Tax Determinant Type
Taxation Country United States Transaction
Document Fiscal Classification (Document Subtype), such as accounting, taxable goods, standard taxable services Document subtype: null (accounting, taxable goods, and standard taxable services) Transaction
First Party Tax Registration, based on registration type, legal reporting unit, tax regime code, tax 4567890 (registration type, legal reporting unit, tax regime code, and tax) Transaction
Third Party Registration Number null Transaction
Transaction Business Category, such as intercompany transaction, trade management Sales Transaction (Intercompany, Transaction, Trade Management) Transaction
Tax Classification Code, such as AT VAT standard rate, AT VAT zero rate VAT20 (VAT Standard Rate, AT VAT Zero Rate) - appears in Pricing Components UI. Transaction
User Defined Fiscal Classification null Transaction
Tax Exemption, such as standard or exempt Standard (Standard or Exempt) Exemption
Tax Exemption Reason Code, such as hospital, manufacturer, resale, education null (hospital, manufacturer, resale, education) Exemption
Tax Exemption Certificate Number null Exemption
Product Category, such as cargo transport, professional services, services, software maintenance null (cargo transport, professional services, services, software maintenance) Product
Product Type, such as goods (parts and fixed charges) or services (labor and expenses) Goods (parts and fixed charges) or Services (labor and expenses) Product
Product Fiscal Classification - Product
Intended Use CPO-INTD1 Product
Tax Invoice Number and Date null Tax Invoice Details
Note:

Once charges post, they can't be edited.