Submit Estimates for Approval and Review Notifications
You can submit a service estimate for approval from an estimate, or review notifications to approve or reject the estimates.
Submit an Estimate for Approval
To submit an estimate for approval:
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Open the Estimates search list.
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Search for the service estimate that you want to submit for approval.
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Select the estimate to open it.
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Review the estimate information to confirm it's ready for approval.
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From the Estimate Details page, select the Submit for Approval action.
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Confirm the submission, if prompted.
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Verify that the estimate status changes to Pending Approval.
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After submission, the approval workflow sends a notification to the approver configured in the approval rules.
Review a Notification for Approval or Rejection
To review a notification for approval or rejection:
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Select the Notifcation icon and open the approval notification for the service estimate.
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Review the estimate details in the notification, such as estimate number, description, customer, estimate total, business unit, item, asset, and expiration date.
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If more information is needed, select the link to open the Estimate Details page.
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Review the estimate details.Note:
While the estimate is pending approval, the page is read-only.
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Return to the approval notification.
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Enter approval comments, if required.
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Select Approve or Reject.
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Verify that the approval decision is captured by the workflow and the estimate is updated through the approval process.